Message Direct Reviews 

I've used Message Direct for my business and have always found them to be extremely professional and reliable. Calls are answered politely and efficiently, and I particularly like the fact that they can transfer calls directly to me when I'm available.

Their customer service is excellent. They're always responsive to questions, and it's refreshing to be able to speak to someone directly when needed.

They offer good value for money and have been a pleasure to deal with. I wouldn't hesitate to recommend them.

We have been using Message Direct for our business and have been so impressed with their service. The team are incredibly helpful, professional and always happy to assist whenever we need them. The system is easy to set up and very straightforward to use, which makes managing our business communications so much easier.
We would highly recommend Message Direct to any business looking for a reliable and easy-to-use service. Great company and great customer service!

Message Direct have provided us with great service for our requirements. Particular acknowledgement should be to Claudia who I found fantastic during the onboarding process and has always been responsive and proactive whenever additional requirements arose.

I have worked with Message Direct for a number of years now and they have always been incredibly helpful. Recently, I migrated to a new system and Sophie in particular was absolutely fantastic and held my hand throughout the whole process. She made it far easier than I thought it would be, and is a credit to the company. She was even answering my requests (and there were quiet a lot!) into the evenings.

Highly recommended.

As they charge by the minute you can expect them to keep people on the phone as long as possible (and still give me junk leads). Inflexible cancellation terms were the icing on the cake. Plenty of other options out there to choose from.

Nichola Burt on their sales team was an absolute star, made things move very quickly and create a hugely positive experience.

Prompt efficient and friendly process getting the service set up. Once service is running customers report an excellent experience with calls answered immediately

Message direct are a great asset to the service we offer to our clients. They are polite and helpful handling our overflow inquiries. I have already recommended them to one of our business contacts who is looking for a new phone answering service.

Claudia from the onboarding team was absolutely great. The whole process and experience was very easy and quick. Our account set up and going live was all done very quickly.

Thank you Claudia/Message Direct

Our phone is diverted to Message Direct when we are not available, they offer a 24/7 service and the phone is answered by real people and book appointments and help with queries. We are very pleased.

I recently started using Message Direct as my answer phone service for my company and would rate this company outstanding- all communications are fantastic and they answer my calls just as required.
Would highly recommend if you are looking for this kind of service

They have been great in making sure we communicate with our patients even when we are busy

Message direct were professional from the very beginning of contact with them.
Their service is first class and nothing is too much trouble. It is a seamless phone answering service and if you are busy doing your job, they take care of incoming calls leaving you to work undisturbed. It is excellent value for money .

Very professional, very good level of communication ,efficient, all the messages are in time and very clear!
So ,for me at least, just something I didn't know I need ,and now is part of my busy life!
Also ,very affordable service!
So for me ,is very easy to recommend Message Direct!
Thank you

Great service. A business essential, ensuring you never miss a call!

They give such a great service, don't make errors and are very easy to deal with.
I would recommend there services

Fantastic service! The team is professional, responsive, and always quick to assist when we need them.

Overall a very good service

Message Direct provided an excellent rolls royce service for us for over 18 years and the only reason for leaving was due to the sale of the company. We would recommend Message Direct and wouldn't hesitate to use again.