Top notch! Always a good experience with Metagenics. Great customer service if you need it, easy to navigate website. Clear pricing structure and great products! Delivery is always prompt and produ... See more
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Easy to use website. Prompt next day delivery. Easy to swallow tablets with no strong after taste. Too early to comment on quality of product, vitamins can take up to three months to start getting f... See more
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I'm on a regular subscription for collagen. This brand was recommended to me by someone still playing tennis into their 80's! Hopefully it will also keep me active with my arthritic joints. The good... See more
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Have been ordering the children’s fish oil supplements (the ‘orange splats’) for the past eighteen months, always arrive quickly and never any problems. They definitely seem to help my offspring come... See more
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Company details
Written by the company
Metagenics UK is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.
Contact info
United Kingdom
- 0800 043 5777
- orders@metagenics.co.uk
- metagenics.co.uk
4.7
Excellent
11K reviews
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Very reliable good quality vitamins & supplements.
I have signed up for three subscriptions from Metagenics. Eskimo®-3 Brainsharp Capsules, Ashwagandha 500mg & Multi Essentials for Women 50+. I certainly feel the benefit of all three. They arrive on time and if I need to pause then I am able to do that too. It’s just a very good service. Thanks very much.
July 6, 2026
Reply from Metagenics UK
Wow Penny, what inspiring feedback!
Thank you very much for your trust and for taking the time to share your experience with your three subscriptions. We’re delighted to hear that Eskimo®-3 Brainsharp Capsules, Ashwagandha 500mg and Multi Essentials for Women 50+ have found a valued place in your daily routine.
We believe a subscription service should be both reliable and flexible, so it’s especially rewarding to know that you appreciate the timely deliveries as well as the ability to pause your subscriptions whenever needed.
Thank you for sharing such detailed feedback. Reviews like yours encourage us to keep providing the highest level of service and support to our customers every day.
Should you ever have any questions, our team remains available at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Quick delivery and reliable product…
Quick delivery and reliable product that helps with sleep and joint pain
August 3, 2026
Reply from Metagenics UK
Your review put a big smile on our faces, Sarah!
Thank you very much for sharing your experience. We’re delighted to hear that your order arrived quickly and that the product fits well into your daily routine. Providing a reliable service is very important to us, so it’s wonderful to know that everything went smoothly.
We truly appreciate you taking the time to leave your feedback. Comments like yours motivate us to continue delivering the best possible experience every day.
Should you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Great product and reasonably priced…
Great product and reasonably priced considering how long they last, always arrives on time too.
July 31, 2026
Reply from Metagenics UK
What a pleasure to read your feedback, Alessio!
Thank you very much for your kind comments about both our products and our service. We’re delighted to hear that you appreciate the quality and longevity of our products and feel they offer good value for money. It’s also great to know that your orders consistently arrive on time, as providing a reliable delivery service is very important to us.
Thank you for taking the time to share your experience. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
What a pleasure to read your feedback, Clifford!
Thank you very much for your wonderful review. We're delighted to hear that you found the ordering process easy, our team friendly, and that your order arrived quickly. It's also great to know that you're happy with the product.
Feedback like yours means a great deal to us and encourages our team to continue providing the high level of service our customers expect. We truly appreciate you taking the time to share your experience.
If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
You cannot place an orders and go…
You cannot place an orders and go straight to the checkout. I spent 20 minutes trying to navigate my way through the website.
Eventually, a lady called , took my order and seemed very efficient.
I do not want to join a club, Iam trying to place an order
July 31, 2026
Reply from Metagenics UK
Dear Margaret,
Thank you for taking the time to share your experience with us. We are sorry to hear that placing your order through our website was not as straightforward as it should have been.
We completely understand that you want to place an order quickly and easily, and we regret that the website navigation caused frustration and took more time than expected. Your feedback is very important to us, as it helps us identify opportunities to improve the online experience for our customers.
We are, however, pleased to hear that one of our colleagues was able to assist you efficiently and ensure that your order was processed successfully. We will be delighted to share your kind comments with the team.
If you need any assistance with future orders, please do not hesitate to contact us at orders@metagenics.co.uk. Our Customer Service team is also available by phone on 0800 043 5777, option 1, and will be happy to assist you.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you very much for your review, Catherine.
We are delighted to hear that your order arrived promptly. Providing a smooth and dependable delivery experience is something we work hard to achieve, so it is wonderful to know that everything met your expectations.
We truly appreciate you taking the time to share your feedback. Even a short comment like yours means a great deal to our team and encourages us to continue delivering the reliable service our customers value.
If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Speedy delivery of my order and I was…
Speedy delivery of my order and I was kept informed of the process
July 31, 2026
Reply from Metagenics UK
Thank you very much for your lovely feedback, Georgina.
We are delighted to hear that your order was delivered quickly and that you were kept informed throughout the process. Clear communication and efficient delivery are both important parts of the service we aim to provide, so it is wonderful to know that your experience met your expectations.
Thank you for taking the time to share your experience with us. Your kind words are greatly appreciated and motivate our team to continue delivering the reliable service our customers value.
If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We are always happy to help.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
What a pleasure to read your kind feedback, John.
Thank you for taking the time to share your experience with us. We are delighted to hear that you found our service prompt, polite, and helpful. These are qualities our team strives to deliver every day, so your comments are truly appreciated.
It is wonderful to know that you enjoyed dealing with us. Feedback like yours encourages us to continue providing the attentive and reliable support that our customers value.
Should you ever have any questions, please do not hesitate to contact us at orders@metagenics.co.uk. We are always happy to help.
Kind regards,
Ann– Metagenics UK
Products arrive on time and are very good
Products arrive on time and are very good. I've not found a way to order without a repeat-order coming though :(
July 2, 2026
Reply from Metagenics UK
Thank you for taking the time to share your feedback, Nicolette.
We are delighted to hear that you are pleased with the quality of our products and that your orders continue to arrive on time. Knowing that you can rely on both our products and delivery service means a great deal to us.
We also appreciate you mentioning the issue regarding repeat orders. Thank you for bringing this to our attention. It is important to us that customers can order in the way that best suits their preferences. If you would like assistance with placing a one-time order or have any questions about the available ordering options, our team will be happy to help.
Thank you again for your honest and constructive feedback. Comments like yours help us continue improving the customer experience.
Please feel free to contact us at orders@metagenics.co.uk, and we would be happy to look into this with you.
Kind regards,
Ann– Metagenics UK
Great products
Great products. Always quick delivery. Wish they had a plain calcium/d3 supplement.
July 30, 2026
Reply from Metagenics UK
Thank you very much for your review, SK.
We are delighted to hear that you enjoy our products and appreciate our consistently fast delivery service. Providing a smooth and reliable experience is something we work hard to achieve, so it is wonderful to know this has been your experience.
We also appreciate you taking the time to share your suggestion regarding a plain calcium and vitamin D3 supplement. Customer feedback like yours helps us better understand what our customers are looking for. While we cannot make any promises about future product developments, we certainly value and take comments like yours on board.
Thank you again for your continued support. If you have any questions about our current product range, our team remains available via orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
First time ordering from this company…
First time ordering from this company service excellent did not wait long on my purchase and will be shopping here again…
July 30, 2026
Reply from Metagenics UK
What a wonderful first experience to hear about, Beth!
Thank you for choosing Metagenics and for taking the time to share your feedback. We are delighted to know that your first order went smoothly, that your purchase arrived quickly, and that our service met your expectations.
Feedback from first-time customers is especially valuable to us, and it is even more rewarding to hear that you plan to shop with us again. We truly appreciate your trust and look forward to providing you with the same positive experience in the future.
If you ever have any questions or need assistance, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann – Metagenics UK
Impossible to open
This is the second time this has happened - the plastic tab to open the OmegaGenics has snapped. I can't open the bottle. I've tried to lever it open, but it won't budge. Thus, I've wasted money on supplements I can't use.
July 30, 2026
Reply from Metagenics UK
Dear Miss Owen,
Thank you for taking the time to share your experience, although we are truly sorry to hear about the issue you encountered.
We completely understand how frustrating it must be to receive a product that cannot be opened, especially as you mention that this is the second time this has happened with your OmegaGenics bottle. This is certainly not the experience we want our customers to have.
Our Customer Service team has already contacted you by email to follow up on this matter. Would you be so kind as to give them a call on 0800 0435777 following their email? This will allow them to discuss the situation with you directly and work together towards a suitable solution as quickly as possible.
Thank you for bringing this to our attention. Your feedback is important to us and helps us continue improving our products and service. We hope to resolve this matter for you very soon.
Kind regards,
Ann– Metagenics UK
As good a service as ever
July 29, 2026
Reply from Metagenics UK
Thank you for your continued trust, Michael.
It is wonderful to hear that our service has once again met your expectations. A comment such as "as good a service as ever" means a great deal to us, as it reflects the consistency and reliability that we strive to provide with every order.
We truly appreciate your loyalty and the time you took to share your experience. Feedback from returning customers is especially meaningful and motivates our team to maintain the high level of service you have come to expect.
If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Great products, superior quality
As akways im very happy with your range of products, the quality and speed of delivery are second to none!
July 30, 2026
Reply from Metagenics UK
Wow, Dani, what a wonderful review to receive!
Thank you very much for your continued trust and for taking the time to share your experience. We are delighted to hear that you are once again happy with our product range, the quality of our products, and the speed of our delivery service.
Your comment that our quality and delivery are "second to none" is especially appreciated. We work hard every day to provide a reliable and seamless experience, so it is incredibly rewarding to know that this is reflected in your experience with us.
Thank you again for your kind words and ongoing support. We look forward to serving you again in the future.
Should you ever need any assistance, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you very much for your review, Ildiko.
Although your message is brief, your appreciation means a great deal to us. We are delighted to hear that you were pleased with your experience with Metagenics and that you consider us an excellent seller.
Every positive review encourages our team to continue providing the attentive service and reliable support that our customers value. Thank you for taking the time to share your feedback.
If you ever have any questions or need assistance, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you for your continued trust, Steve.
It is wonderful to read that you still consider us a reliable company and that you are pleased with our products. Comments such as “fantastic as always” mean a great deal to us, as they show that we are consistently meeting the expectations of our customers.
Your appreciation for both our service and product quality is a great source of motivation for our entire team. Thank you for taking the time to share your positive experience with us.
Should you ever have any questions or comments, please feel free to contact us at orders@metagenics.co.uk. We are always happy to help.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you for your lovely review, Dil.
We are delighted to hear that your order arrived quickly and efficiently. Providing a smooth and reliable delivery experience is very important to us, so it is great to know that everything met your expectations.
We truly appreciate you taking the time to share your feedback. Comments like yours encourage our team to continue delivering the high level of service our customers expect.
Should you ever have any questions, our team remains available at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
It is a pleasure to read your review, Mr Bullock.
Thank you for taking the time to share your experience. We are delighted to hear that you are happy with both the product and the fast delivery. It is always rewarding to know that everything went smoothly from ordering to receiving your package.
We truly appreciate your feedback, and it encourages our team to continue providing the best possible service. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
What a lovely review to receive, Jennifer.
We are delighted to hear that you found the ordering process easy and that your order arrived promptly. Creating a smooth, stress-free experience from purchase to delivery is something we work hard to achieve, so it is wonderful to know that this was your experience.
Thank you for taking the time to share your feedback. Comments like yours encourage us to continue providing the straightforward and reliable service our customers value.
If you ever have any questions, our team will be happy to assist you at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Thank you very much for your wonderful review, Moyna.
It is great to hear that you continue to experience prompt and hassle-free deliveries from Metagenics. We are also delighted to know that you are pleased with both our products and the service you receive.
Providing a smooth ordering experience and dependable service is something we work hard to achieve, so feedback like yours is truly appreciated and means a lot to our team.
If you ever have any questions, please do not hesitate to contact us at orders@metagenics.co.uk. We are always happy to help.
Kind regards,
Ann– Metagenics UK
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