Metagenics UK Reviews 

11,003
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 1,211 reviews, reviewers overwhelmingly had a great experience with this company, consistently praising the exceptional ordering service. Customers frequently highlight the remarkably fast delivery times alongside the secure and careful packaging of their daily wellness products. Consumers also point out the incredibly helpful and polite support staff, noting that the overall quality of the supplements remains consistently outstanding. However, some customers also noted occasional difficulties experienced during the initial ordering steps or when navigating specific subscription requirements while purchasing items. A few people additionally encountered minor hurdles such as unexpected delivery delays caused by external postal services or occasional product packaging problems.

What people talk about most

Product

People report positive experiences with product, highlighting high quality, effectiveness, and good value.... See more

Delivery service

Clients share positive opinions on delivery_service, consistently reporting fast and prompt arrivals with... See more

Service

Reviewers mention positive feedback about service, highlighting brilliant and reliable experiences. Consumers... See more

Quality

Users describe positive interactions with quality, consistently highlighting reliable and very good... See more

Order

Customers consistently note positive experiences with order processes, highlighting how easy and quick it is... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've been using Metagenic (formerly Nutrigest) for a couple of years. Their products are reliable (Magnesium glycinate/Multi essentials for women 50+) Their order service is brilliant. Staff are frie... See more

Company replied

Rated 5 out of 5 stars

Top notch! Always a good experience with Metagenics. Great customer service if you need it, easy to navigate website. Clear pricing structure and great products! Delivery is always prompt and produ... See more

Company replied

Rated 5 out of 5 stars

I'm on a regular subscription for collagen. This brand was recommended to me by someone still playing tennis into their 80's! Hopefully it will also keep me active with my arthritic joints. The good... See more

Company replied

Rated 5 out of 5 stars

Have been ordering the children’s fish oil supplements (the ‘orange splats’) for the past eighteen months, always arrive quickly and never any problems. They definitely seem to help my offspring come... See more

Company replied


Company details

  1. Vitamin and Supplements Store

Written by the company

Metagenics UK is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

11K reviews

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4.7

All reviews

(11,003)

1,157 reviews in the last 12 months

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Rated 5 out of 5 stars
Metagenics UK logo

Reply from Metagenics UK

What a pleasure to read your feedback, Patricia!

Thank you very much for your kind words about both our service and fast delivery. It is especially rewarding to hear that you consistently find our team helpful. Providing attentive support and ensuring orders are processed efficiently are priorities for us every day.

Your trust and appreciation mean a great deal to our team. Feedback like yours encourages us to continue delivering the same level of care and service with every order.

If you ever have any questions or need assistance, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Amazing products and great service…

Amazing products and great service having used the company for over 30 yrs

July 27, 2026
Metagenics UK logo

Reply from Metagenics UK

What a special message to receive, Sian.

Thank you so much for placing your trust in Metagenics UK for more than 30 years. It is wonderful to hear that both our products and our service have continued to meet your expectations throughout that time.

Customers who have been with us for so many years mean a great deal to us. Your loyalty and support inspire our team every day to maintain the high standards of quality and service that matter most to our customers.

Thank you for taking the time to share such lovely feedback. Should you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann – Metagenics UK

Rated 5 out of 5 stars

reliable company to use

I have been using this company for several years. The supplements are of very good quality and they are always very helpful and deliver within a few days of ordering.

July 27, 2026
Metagenics UK logo

Reply from Metagenics UK

Thank you for your loyalty over the years, Sally.

It is wonderful to hear that you have been choosing Metagenics UK for several years and continue to value the quality of our supplements. Your kind comments about our helpful service and prompt delivery are truly appreciated.

We work hard to provide both reliable products and a smooth customer experience, so it is especially rewarding to know that we have consistently met your expectations over time.

Thank you for taking the time to share your experience. Your continued trust and support mean a great deal to our team and inspire us to keep delivering the highest standards possible.

Should you ever need any assistance, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann – Metagenics UK

Rated 5 out of 5 stars

5 stars all the way....

From the easy to navigate website to fast free delivery.... 5 stars all the way. Very satisfied.

July 27, 2026
Metagenics UK logo

Reply from Metagenics UK

A big thank you for your wonderful feedback, Julie!

We are delighted to hear that you enjoyed both our easy-to-navigate website and our fast, free delivery service. We work hard to make the ordering process as smooth and convenient as possible, so it is fantastic to know that your experience reflected that.

Your five-star review means a great deal to our team and encourages us to continue delivering the high standards of service our customers appreciate.

Thank you for taking the time to share your experience. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Resilience is a fantastic product for…

Resilience is a fantastic product for me, since taking one tablet each day I feel like my happy calm self!

June 29, 2026
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Reply from Metagenics UK

Wow Marie, what lovely feedback to receive!

Thank you for sharing your experience with Resilience. We are delighted to hear that it has become a positive part of your daily routine and that you are pleased with the product. When a product fits naturally into everyday life, it is always rewarding for us to hear about it.

We truly appreciate you taking the time to share your thoughts. Feedback like yours inspires our team to continue delivering the quality and service that our customers value.

If you ever have any questions about our products, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann – Metagenics UK

Rated 5 out of 5 stars
Metagenics UK logo

Reply from Metagenics UK

Thank you very much for your review, Duygu.

We are delighted to hear that you were pleased with both our product and delivery service. Providing high-quality products alongside a smooth and reliable customer experience is something we work hard to achieve every day, so it is wonderful to know that this was reflected in your experience.

We truly appreciate you taking the time to share your feedback. If you ever have any questions about our products or an order, please do not hesitate to contact us at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Great products and delivery

Great products and delivery

June 29, 2026
Metagenics UK logo

Reply from Metagenics UK

Thank you for taking the time to leave a review!

We are delighted to hear that you are pleased with both the quality of our products and our delivery service. It is always rewarding to know that our products meet expectations and that orders arrive smoothly and efficiently.

Your feedback means a lot to our team and encourages us to continue providing the high standards of quality and service our customers value.

If you ever need any assistance, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars
Metagenics UK logo

Reply from Metagenics UK

Thank you very much for your review, Elizabeth.

We are delighted to hear that you were pleased with our prompt delivery service. We understand how important it is for orders to be processed and delivered efficiently, so it is wonderful to know that your experience met your expectations.

Thank you for taking the time to share your feedback. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

How this is great reliable great service delivery just great

Brilliant serves easy can do online phone email and delivery so quick never go anywhere else

July 27, 2026
Metagenics UK logo

Reply from Metagenics UK

What a pleasure to read your feedback, Penelope!

Thank you so much for your enthusiastic review. We are delighted to hear that you find our ordering process so easy, whether online, by phone, or via email. Your kind comments about our fast delivery are also greatly appreciated.

Hearing that you would not go anywhere else is one of the greatest compliments we could receive. Your trust and loyalty mean a great deal to our entire team.

Thank you for taking the time to share your experience. Should you ever have any questions, our team remains available at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

The magnesium really helped me with my…

The magnesium really helped me with my restless legs. Thank-you

June 29, 2026
Metagenics UK logo

Reply from Metagenics UK

Thank you for sharing your experience, Kevin.

We appreciate you taking the time to leave a review about our magnesium product. It is wonderful to hear that it has become a valued part of your daily routine and that you are pleased with your experience.

Feedback like yours means a great deal to our team and encourages us to continue providing the high level of quality and service our customers expect. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.

Kind regards,

Ann – Metagenics UK

Rated 5 out of 5 stars

Great products

Great products. Efficient and fast delivery.

July 24, 2026
Metagenics UK logo

Reply from Metagenics UK

It’s a pleasure to read your feedback, Penny!

Thank you very much for your kind review. We’re delighted to hear that you are pleased with our products and that your order arrived quickly and efficiently. Providing high-quality products alongside a smooth delivery experience is very important to us, so it’s wonderful to know this was reflected in your experience.

Thank you for taking the time to share your thoughts. Feedback like yours motivates our team to continue delivering the high level of service our customers expect.

If you ever have any questions, our team remains available at orders@metagenics.co.uk.

Ann– Metagenics UK

Rated 5 out of 5 stars

Quick delivered.

Quick delivered.

July 24, 2026
Metagenics UK logo

Reply from Metagenics UK

Thank you very much for your feedback, Kim.

We're delighted to hear that your order was delivered quickly. Providing a smooth and reliable delivery experience is something we focus on every day, so it's wonderful to know that we met your expectations.

Thank you for taking the time to share your experience with us. We look forward to supporting you again with your next order.

If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk.

Ann– Metagenics UK

Rated 5 out of 5 stars

Excellent products

Excellent products. Effective and cost effective.
Great customer service too.

July 20, 2026
Metagenics UK logo

Reply from Metagenics UK

A big smile came to our faces while reading your review, Vanessa!

Thank you very much for your kind feedback. We are delighted to hear that you appreciate our products and find them both effective and good value for money. It is equally rewarding to know that our customer service has met your expectations.

Providing high-quality products alongside helpful and accessible support is something we care deeply about, so your comments mean a great deal to our team.

Thank you for taking the time to share your experience with us. We look forward to supporting you for a long time to come. If you ever have any questions, our team remains available at orders@metagenics.co.uk.

Ann– Metagenics UK

Rated 3 out of 5 stars

wrong product sent

July 23, 2026
Metagenics UK logo

Reply from Metagenics UK

Dear Marielaure,

Thank you for taking the time to share your experience with us.
We are sorry to hear that you received the wrong product. We understand how disappointing this must be and appreciate you bringing it to our attention.

A member of our Customer Service team has already been in touch with you regarding this matter. Would you be so kind as to return their call or get back to them with your response? This will allow us to continue investigating your case and work with you towards a suitable resolution.

Thank you for your feedback, which helps us improve our service and customer experience.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Reliable service & good products as…

Reliable service & good products as always

July 23, 2026
Metagenics UK logo

Reply from Metagenics UK

Thank you for your continued trust.

We are delighted to hear that you once again found our service reliable and are pleased with the quality of our products. Consistency is very important to us, so it is especially rewarding when customers share that their experience remains positive time after time.

Thank you for taking the time to leave your review. Feedback like yours encourages our team to keep delivering the same level of care and attention every day.

Should you ever have any questions, you are always welcome to contact us at orders@metagenics.co.uk.

Ann– Metagenics UK

Rated 5 out of 5 stars

Excellent pro-biotic

Excellent pro-biotic - not keen on the subscribers model but works well for this as it is a monthly renewal.

June 25, 2026
Metagenics UK logo

Reply from Metagenics UK

Thank you for sharing your experience, Gillian.

It's great to hear that you are so pleased with the probiotic and that the product meets your expectations. We also appreciate your honest feedback regarding our subscription model. Understanding how our customers experience our services is extremely valuable to us.

We're pleased that the monthly renewal option works well for you and makes it easy to incorporate the product into your routine. Feedback like yours helps us continue improving the experience we provide.

Thank you again for taking the time to leave your review. Should you ever have any questions, you can always reach us at orders@metagenics.co.uk.

Ann– Metagenics UK

Rated 1 out of 5 stars

Order not received

Order not received

June 22, 2026
Metagenics UK logo

Reply from Metagenics UK

Dear John,

Thank you for taking the time to share your feedback.
We are sorry to hear that you believed your order had not been delivered. We understand how concerning it can be when you are waiting for a parcel.

Our Customer Service team has already been in touch with you regarding this matter, and according to the courier's information, your package has been delivered. If there is still any uncertainty regarding the delivery, we will of course be happy to assist you in clarifying the situation.

Please do not hesitate to contact us at orders@metagenics.co.uk if you have any further questions. We remain at your disposal and will be pleased to help.

Kind regards,

Ann– Metagenics UK

Rated 5 out of 5 stars

Excellent products and excellent…

Excellent products and excellent service.

June 24, 2026
Metagenics UK logo

Reply from Metagenics UK

It's wonderful to receive your feedback, Linda!

Thank you very much for your lovely review. We are delighted to hear that you consider both our products and our service to be excellent. We put great care into the quality of what we offer and the support we provide to our customers, so your appreciation truly means a lot to us.

Thank you for taking the time to share your experience. Feedback like yours encourages us to continue delivering the best possible experience every day.

Should you ever have any questions, our team will be happy to assist you at orders@metagenics.co.uk.

Ann– Metagenics UK

Rated 4 out of 5 stars

Satisfied customer

Prompt service,reliable products, satisfied customers

June 22, 2026
Metagenics UK logo

Reply from Metagenics UK

Dear Christine,

It is a pleasure to receive another review from you. Thank you for taking the time to share your experience with us.
We are delighted to hear that you appreciate both our prompt service and the reliability of our products. Knowing that you are a satisfied customer means a great deal to us and reassures us that we are meeting your expectations.

Thank you for your continued trust and for your positive feedback. Our team remains available at orders@metagenics.co.uk should you ever need any assistance or have any questions.

Kind regards,

Ann– Metagenics UK

Rated 4 out of 5 stars

Quick abd efficient service

Quick and efficient service, thank you.

July 16, 2026
Metagenics UK logo

Reply from Metagenics UK

Dear Christine,

Thank you for taking the time to share your experience with us.
We are delighted to hear that you found our service quick and efficient. Providing a smooth and reliable experience is very important to us, so it is wonderful to know that everything met your expectations.

Thank you again for your trust and kind words. Should you have any questions in the future, our team will be happy to assist you at orders@metagenics.co.uk.

Kind regards,

Ann– Metagenics UK

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