I've been using Metagenic (formerly Nutrigest) for a couple of years. Their products are reliable (Magnesium glycinate/Multi essentials for women 50+) Their order service is brilliant. Staff are frie... See more
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Review summary
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Top notch! Always a good experience with Metagenics. Great customer service if you need it, easy to navigate website. Clear pricing structure and great products! Delivery is always prompt and produ... See more
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I'm on a regular subscription for collagen. This brand was recommended to me by someone still playing tennis into their 80's! Hopefully it will also keep me active with my arthritic joints. The good... See more
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Have been ordering the children’s fish oil supplements (the ‘orange splats’) for the past eighteen months, always arrive quickly and never any problems. They definitely seem to help my offspring come... See more
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Company details
Written by the company
Metagenics UK is part of the Metagenics Global family, which has been advancing evidence-based nutritional solutions for over 40 years. We deliver practitioner-grade supplements, grounded in rigorous scientific research, to support both healthcare professionals and consumers achieve optimal wellness.
Contact info
United Kingdom
- 0800 043 5777
- orders@metagenics.co.uk
- metagenics.co.uk
4.7
Excellent
11K reviews
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Reply from Metagenics UK
Dear Christine,
Thank you for taking the time to share your experience with us.
We are delighted to hear that you found our service quick and efficient. Providing a smooth and reliable experience is very important to us, so it is wonderful to know that everything met your expectations.
Thank you again for your trust and kind words. Should you have any questions in the future, our team will be happy to assist you at orders@metagenics.co.uk.
Kind regards,
Ann– Metagenics UK
Reply from Metagenics UK
Your review has truly made our day, Mrs Boyle!
Thank you very much for this short yet incredibly meaningful feedback. We are delighted to hear that you consistently experience our service as flawless. Providing a reliable and seamless experience is something we strive for every day, so your words are greatly appreciated by our entire team.
Thank you for taking the time to share your experience with us. We look forward to continuing to support you in the same way in the future.
Please feel free to contact us at orders@metagenics.co.uk if there is ever anything we can help you with.
Ann– Metagenics UK
Always good advice and quality products
Always good advice and impressed with the quality of service and products. Highly recommended by a super Naturopath and have noticed a difference after using.
June 23, 2026
Reply from Metagenics UK
It was a real pleasure to read your feedback, Sarah!
Thank you for your kind words about our service, the advice you have received, and the quality of our products. We are delighted to hear that you have had such a positive experience and that our products fit well into your daily routine.
Your recommendation means a great deal to us. Every day, we strive to provide the best possible support to our customers and deliver a reliable service they can trust.
Thank you again for taking the time to share your experience. If you ever have any questions, our team is always available at orders@metagenics.co.uk.
Ann– Metagenics UK
Capsule disintegrated
The first capsule I took from the pack came apart and powder spilled everywhere, which was distressing. The package did arrive promptly and the rest of the capsules seem intact
July 20, 2026
Reply from Metagenics UK
Dear Peter,
Thank you for taking the time to share your experience with us.
We are sorry to hear that the first capsule in your pack came apart and caused the powder to spill. We understand how disappointing and frustrating that must have been, especially when starting a new product.
We do appreciate your comments regarding the prompt delivery and the fact that the remaining capsules appear to be intact. Feedback such as yours is important to us, as we are committed to maintaining the quality of both our products and our service.
Our Customer Service team has already tried to contact you regarding this matter, but unfortunately, we have not yet been able to reach you. We would be grateful if you could get in touch with us at orders@metagenics.co.uk so that we can investigate this further and work towards a suitable resolution.
Kind regards,
Ann– Metagenics UK
Everything arrived on time and is good…
Everything arrived on time and is good quality, thank you.
July 20, 2026
Reply from Metagenics UK
Thank you for your kind review, Wendy!
We're delighted to hear that your order arrived on time and that you're pleased with the quality of the products you received.
Providing high-quality products alongside a reliable delivery service is very important to us, so it's wonderful to know we met your expectations.
Thank you for taking the time to share your feedback. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
Excellent service from order to delivery
July 20, 2026
Reply from Metagenics UK
It's wonderful to know that you were pleased with our service, Patricia!
Thank you for taking the time to leave us a review. We're delighted to hear that you received excellent service throughout your journey with us, from placing your order right through to delivery.
Providing a smooth, reliable experience at every step is what we strive for, so it's wonderful to know we met your expectations.
Thank you again for your support. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
Immediate and proactive response that…
Immediate and proactive response that met my needs. Efficient and charming. Excellent customer service from a company I have used (since early on in it's days as Nutri).
July 16, 2026
Reply from Metagenics UK
Thank you for sharing your experience, Emma!
We're delighted to hear that our team was able to provide an immediate and proactive response that met your needs. Delivering efficient, friendly, and personalised customer service is something we strive for every day, so your kind words mean a great deal to us.
It's especially wonderful to hear from a long-standing customer who has been with us since our early days as Nutri. Your continued trust and loyalty over the years are truly appreciated.
Thank you again for your support and for taking the time to leave us such a thoughtful review. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
The products are very effective
The products are very effective, the staff are friendly and helpful and the delivery time is excellent. The regular discounts are very good too. It’s great to be able to work with such professionalism.
July 16, 2026
Reply from Metagenics UK
It's lovely to hear about your positive experience!
Thank you for taking the time to share such wonderful feedback. We're delighted to hear that you've found our products effective and that you've had positive experiences with both our customer service team and delivery service.
It's especially rewarding to know that you appreciate the professionalism of our team, as well as the value offered through our regular promotions. Providing high-quality products alongside friendly, helpful support is something we are truly passionate about.
Thank you again for your trust and support. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
Delivered on time and email…
Delivered on time and email notifications appreciated. The product was recommended by our World Health Doctor.
July 17, 2026
Reply from Metagenics UK
Thank you for sharing your experience, Christine!
We're delighted to hear that your order arrived on time and that you found our email notifications helpful in keeping you updated throughout the delivery process.
It's also wonderful to know that our product was recommended by your healthcare practitioner. We greatly appreciate the trust you place in Metagenics and are pleased that you've had a positive experience with our service.
Thank you for taking the time to leave your feedback. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
All done. No stress.
I placed my order. It was simple. The order arrived in good time. No problem.
July 17, 2026
Reply from Metagenics UK
It's lovely to hear about your positive experience!
Thank you for taking the time to share your feedback. We're delighted to hear that placing your order was simple and stress-free, and that it arrived promptly without any issues.
Providing an easy ordering process and reliable delivery is exactly the experience we aim to offer, so it's wonderful to know we met your expectations.
Thank you again for your support. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
Reply from Metagenics UK
It's great to hear that you had such a positive experience, Mr Bradley!
Thank you for taking the time to leave us a review. We're delighted to hear that you found our service efficient and professional.
Providing a smooth, reliable experience and high standards of customer care is something we strive for every day, so your feedback is greatly appreciated.
Thank you again for your support. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
Very easy process from ordering through…
Very easy process from ordering through to delivery and the best price I could find online 👍
July 16, 2026
Reply from Metagenics UK
Thank you for your kind review, Robert!
We're delighted to hear that you found the entire process, from ordering through to delivery, easy and straightforward.
It's also great to know that you found a competitive price online. We work hard to provide both high-quality products and excellent value, so your feedback is very much appreciated.
Thank you for taking the time to share your experience. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
Good product arrived on time
July 17, 2026
Reply from Metagenics UK
Thank you for taking the time to share your feedback, Mrs Wellman!
We're delighted to hear that your product arrived on time and that you were pleased with your experience.
Providing high-quality products alongside reliable delivery is something we work hard to achieve, so it's wonderful to know we met your expectations.
Thank you again for your support. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
the product are very high quality is…
the product are very high quality is unbeatable I keep referring itbfamily and friends
increase the range and set see all the products you have
June 19, 2026
Reply from Metagenics UK
Thank you for your kind review, Sophia!
We're delighted to hear that you value the high quality of our products and that you've been recommending them to your family and friends. There is no greater compliment than a personal recommendation, and we truly appreciate your trust and support.
Thank you also for your suggestion regarding our product range and website experience. We always welcome feedback from our customers, as it helps us continue to improve and better meet your needs.
If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
Immediate telephone response and…
Immediate telephone response and courteous, helpful, respectful and friendly conversation.
July 17, 2026
Reply from Metagenics UK
Thank you for sharing your experience, Anne!
We're delighted to hear that you received an immediate response from our team and found your telephone conversation courteous, helpful, respectful and friendly.
Providing excellent customer support is very important to us, so it's especially rewarding to know that your experience reflected the level of care and professionalism we strive to offer every day.
Thank you for taking the time to leave your feedback. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
Reply from Metagenics UK
It's lovely to hear about your positive experience, Caroline!
Thank you for taking the time to leave us a review. We're delighted to hear that you've been pleased with both our products and the service you received.
Providing high-quality supplements alongside excellent customer service is at the heart of what we do, so your kind feedback means a great deal to our team.
Thank you again for your support. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
Very good quality supplements and…
Very good quality supplements and reasonable prices, delivery was very very prompt, ordered on Friday and they arrived next day.
July 17, 2026
Reply from Metagenics UK
Thank you for sharing your experience, Edward!
We're delighted to hear that you're pleased with the quality of our supplements and that you find them to be good value.
It's especially great to know that your order arrived so quickly after being placed. We know how important reliable and prompt delivery is, and we're pleased that your experience reflected the level of service we aim to provide.
Thank you for taking the time to leave us your feedback. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
Mega mag perimeno
I find the megamag perimeno powder helping me a lot with my symptoms and with my sleep.
July 16, 2026
Reply from Metagenics UK
Thank you for sharing your experience, Luisa!
We're delighted to hear that MegaMag Perimeno has been helping you with your symptoms and supporting a better night's sleep.
It's always rewarding to know that our products are making a positive difference in our customers' daily lives. Thank you for taking the time to share your feedback with us.
If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
Reply from Metagenics UK
It's lovely to hear about your positive experience!
Thank you for taking the time to leave us a review. We're delighted to hear that you're pleased with both the quality of our products and the efficiency of our delivery service.
Providing high-quality products alongside a smooth and reliable customer experience is always our goal, so your kind feedback is greatly appreciated.
Thank you again for your support. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
Reply from Metagenics UK
It's lovely to hear about your positive experience, Kay!
We're delighted to hear that you've consistently been pleased with both our prompt service and the quality of our products.
Providing a reliable experience and maintaining high standards are priorities for us, so it's especially rewarding to know we've continued to meet your expectations. Your trust and loyalty mean a great deal to our team.
Thank you again for your kind feedback. If you ever have any questions, please feel free to contact us at orders@metagenics.co.uk. We're always happy to help.
Kind regards,
Ann
Metagenics UK
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