MetLife Pet Insurance is offered through my employer. They provided the best options than other companies. When I spoke to the representative, he was very nice and pleasant. He explained everything... See more
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Review summary
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The claim had a very quick response & payment.Quick hint make sure you have all the documents uploaded properly to get that quick settlement . Nice work MetLife Pet Insurance definetly recommend them.... See more
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I've had this insurance for about 6 years and never had to use it, so I was worried but...My first claim experience was amazingly easy! Everything was paid for (except trimming her nails which I fully... See more
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My 2 dogs are my family and Metlife Pet insurance is always very reasonable and fair when deciding what qualifies according to my plan. As soon as I submit a claim, it is reviewed quickly and sometime... See more
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Company details
- #3 of 17 best companies in Pet Insurance Company
Written by the company
MetLife was founded over 150 years ago to help families navigate life’s twists and turns with financial protection. But then in 2020 we realized something: who rounds out a family better than our pets? And thus- MetLife Pet Insurance was born. Backed by a group of pet lovers determined to treat your pets as if they were our own, MetLife Pet Insurance strives to help you make sure your furry family members are protected. Our comprehensive pet insurance policies for dogs and cats help you cover the cost of injuries, illnesses, pet meds, holistic care, emergencies and more- allowing pet owners to help give their pets the best care possible. We also offer a unique family plan,1 which allows pet parents to cover up to three pets on one policy, and even offer a 0-day waiting period on accidents and optional Preventive Care benefits.2 That means no matter what your pets are getting into, they can be protected by midnight on the very same day you enroll in a policy. This commitment to helping provide pet parents with the best pet insurance possible, may be part of why MetLife Pet Insurance has won the “Pet Insurance of the Year” award 4 years in a row. 3 But that’s not all. Here at MetLife Pet, our passion for animals extends beyond the home. That’s why in addition to offering cost-effective pet insurance for dogs and cats, we also work with hundreds of animal shelters across the country to help our furry friends find their forever homes. Because at MetLife Pet, our pets are more than just animals. They’re family. 1 Coverage options may be limited for certain ages. 2 Family plan policies are limited to dogs age 12 and under and cats age 14 and under. Multi-policy discount is not available with Family Plans. 3 “2022, 2023, 2024 Pet Insurance of the Year Award” Winners, Pet Independent Innovation Awards Pet Insurance coverage issued by Metropolitan General Insurance Company, a Rhode Island insurance company headquartered at 700 Quaker Lane, Warwick, RI 02886. Coverage subject to restrictions, exclusions and limitations and application is subject to underwriting. See policy or contact MetLife Pet Insurance Solutions LLC (“MetLife Pet”) for details. MetLife Pet is the policy administrator. It may operate under an alternate or fictitious name in certain jurisdictions, including MetLife Pet Insurance Services LLC (New York and Minnesota) and MetLife Pet Insurance Solutions Agency LLC (Illinois). ©2025 MetLife Services and Solutions, LLC. All Rights Reserved. L4805429[exp0927][All States and][No Territories]
Contact info
400 Missouri Avenue Suite 105, 47130, Jeffersonville, United States
- 1-855-270-7387
- pet_info@metlife.com
- metlifepetinsurance.com
4.7
Excellent
12K reviews
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Easy to navigate
August 12, 2026
Reply from MetLife Pet Insurance
Hello, Ivan! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
It Covers Nothing
After my adopted cat developed mushy stool and was having accidents I took her to the vet for fecal test. Turned out to be tapeworms. And the fecal exam was considered preventative, NOT COVERED. The only good thing is I'm glad I found this out at the six week point and not after paying six years of premiums. I canceled my policy immediately.
August 5, 2026
Unprompted review
Reply from MetLife Pet Insurance
Hello, Mike. We are sorry to hear of your frustrations regarding your experience with MetLife Pet Insurance. We would like to speak with you further. Please email us directly, with your contact information, at pet_feedback@metlife.com and a team member will reach out to you directly. Thank you.
Easy application
August 12, 2026
Reply from MetLife Pet Insurance
Hello, Susan! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
It was easy to enroll.
August 12, 2026
Reply from MetLife Pet Insurance
Hello, Elena! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello, Isabella! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Like pushing the Easy button
I was able to choose options based on my finances my anticipated pets need. Information was clear and easy to navigate through signing up.
August 11, 2026
Reply from MetLife Pet Insurance
Hello, Deborah! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
So far I’m loving it
So far I’m loving it. Only had one claim in 2 years of having insurance but I have recommended it to many people a few of which do have pet insurance with MetLife
July 24, 2026
Reply from MetLife Pet Insurance
Hello! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello, Bam! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Very happy & feel relieved to have…
Very happy & feel relieved to have coverage! Simple process to shop different plans & I like the setup & style very user friendly! Hopefully I never have to use it, but if I do praying the benefits far outweigh the cost!
August 11, 2026
Reply from MetLife Pet Insurance
Hello, Elizabeth! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello, Barry! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello, Lee! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello, Britin! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello, Keith! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Easy to navigate site..
Easy to navigate site... information was clear and understandable
August 11, 2026
Reply from MetLife Pet Insurance
Hello, Byron! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Easy quoting process with full…
Easy quoting process with full descriptions of policy.
August 11, 2026
Reply from MetLife Pet Insurance
Hello, Rhonda! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Good company
Prompt reimbursement times and agent thoroughly explained what is needed in order to prices claim and is always pleasant.
July 27, 2026
Reply from MetLife Pet Insurance
Hello, T! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Reply from MetLife Pet Insurance
Hello, Mason! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Very easy and user friendly
August 11, 2026
Reply from MetLife Pet Insurance
Hello, Chloe! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Time and patience
Each time I called to get assistance and inquire about the status the staff were helpful and very patient.
July 28, 2026
Reply from MetLife Pet Insurance
Hello, Dawn! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
Painless and easy process.
August 11, 2026
Reply from MetLife Pet Insurance
Hello, David! Thank you for taking the time to leave a review of your experience with MetLife Pet Insurance. We appreciate your feedback and are sure other policyholders and those considering pet insurance will find it helpful.
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