Metraliving Reviews 

Gemma - Has been super helpful and kind this far, given a chance I will give her 6 stars. if every one was as helpful as Gemma the world would be a better place to live in.

I’m trying to contact them about trying to rent a apartment nobody ever wants to answer the call ridiculous

Clare Green was super helpful in the leasing process and was on hand with any questions I had.

Been with L&Q living in East london for 5 years in 2015, they were very good although lacked some timely response on certain matters. Now with Metra Living, I have to say that Gemma really impressed us! Courteous letting agent we ever met, she managed to lock 2 viewings same day and we ended up making an offer for one! She has been so fast replying with document, present and professional that almost did not feel real. Well done and thank you, you made us re believe that is not all about market demand but is also about people. Felt very valued . Thank you Gemma , you star

We’ve had an ongoing maintenance issue in our apartment we rent through metra, and Taylor Phillips has been absolutely phenomenal in helping us get it sorted. Taylor has been very helpful and reassuring. She has kept us updated at every step, often going out of her way to give us the information we needed.
Taylor has been incredibly professional, kind, and thorough, and it’s made a stressful situation so much easier to deal with. Taylor tried to go above and beyond for us, and we couldn’t be more grateful. Hopefully the issue will be resolved soon, because it is making things difficult but regardless, Taylor’s support has been amazing and we are grateful for that.

Also shout out to Sara, Debbie and Harry who were also helpful on this ongoing maintenance issue.

We found an apartment we wanted to rent. The one we originally saw wasn’t exactly as needed but our contact in Metra Living found a similar one which was perfect. Once we agreed we’d like to rent it, we were connected with our Tenancy Coordinator Clare Green who ensured the process progressed and everything was in order. Once we were cleared and our tenancy confirmed we were then introduced to our ongoing contact. This has all bee a great service.

Jourdan from Metra Living took over as property manager at a really difficult time for Ethelred, and to his credit, he’s brought noticeable improvements since then. Communication has become clearer, and several long-standing issues have finally started seeing progress. While there’s still some way to go, his effort and commitment to making things better are genuinely appreciated. As residents, we’re glad to have him leading the way forward

I’m very grateful to Metra Living for their great help and support throughout the renting process. Special thanks to Clare Green, who has been incredibly patient, professional, and responsive. She guided us through every step and made the whole experience smooth and stress-free.

Great service! Mubin has been great throughout the process, communication and service has been excellent.

Clare Green and Monzur Ashraf were super responsive! The process was clear and they were willing to work with us on unique challenges. We were able to find a new flat, fairly quickly and it was easy to work with the both of them.

I'm in my fourth year of tenancy, and I can mention that the property management services provided by Siobhan have been consistently good and on point in every aspect. I do really appreciate her efforts in keeping things tidy.

During the last 6 years, I had the chance to work with Siobhan Brennan. In her role as property manager she was punctual, informative and very knowledgeable. In the few times I had a problem with the property she was able to advise and help me resolve my issues in a timely manner.

A huge thank you to Mubin at Metraliving for guiding us so seamlessly through the process of securing our property. He has been incredibly helpful, responsive, and proactive, making what could have been a stressful experience smooth and hassle-free. Thanks to his support, we were able to secure our spot quickly in today’s tough housing market.

Also, a note of thanks to Mauris for overseeing the process and ensuring everything ran so efficiently. It’s clear that you both go above and beyond for your clients.

I’m really looking forward to completing the final steps and moving into our new home soon!

Gemma was super helpful and was thorough in talking me through the specs of the properties I viewed. Was available after for any qs and made sure all information was available to me. Gemma was also very approachable which is always a plus.

Sabrena was super helpful from the very start and made the whole process so much smoother for us. What stood out the most was her honest and transparent approach – we really appreciated how straightforward and genuine she was. My partner absolutely loved her too, which says a lot! It honestly felt like she had our best interests at heart the entire time.

Would highly recommend Sabrena to anyone looking for a friendly, professional, and trustworthy lettings negotiator.

Hulya was absolutely wonderful when showing us the flat. She was very kind, professional, and made the whole viewing experience smooth and enjoyable. She answered all our questions with patience and made us feel really comfortable throughout. A very nice girl — thank you Hulya for your help!

Great experience! We had the pleasure of dealing with Clare Green and she was super helpful and very professional, everything was quick and easy

Ok communication in between parties for renting process, the great thing is if you have any issue with the house they will schedule a repair straight away with 0 waste of time. V

Hulya was very helpful during the viewing and answering any additional questions afterwards. Also smooth process to finalise tenancy

I would give them zero if that was possible. Absolute scumbags, beware moving in mid month as you will end up being overcharged compared to the the annual amount due because of their pro-rata calculation method.

On top of that on moving in we had hordes of cleanliness and repair issues to resolve and previous tenants' furnitures weren't removed. Our property manager Siobhan is useless at best and intentionally unhelpful at worst.

Avoid where possible.