MFMac Reviews 

28
•
TrustScore 4.5 out of 5

4.4

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Rated 5 out of 5 stars

Excellent Service and Guidance Provided. Hayley was very insightful as well as being pragmatic and practical when it came to advice. She and the MFMac team helped me through what could have been a d... See more

Rated 5 out of 5 stars

I worked with Hayley Johnson on an employment matter, and i was thoroughly impressed with the service. Througout i felt in good and trusted hands. The MFMac team were focused on quality client outcome... See more

Company replied

Rated 5 out of 5 stars

This wasn't my first time working with Morton Fraser MacRoberts, and that's exactly why I came back. I already knew from experience that I'd be in safe hands, and the solicitor I worked with more than... See more

Company replied

Rated 1 out of 5 stars

Worse company no respect made a fool off my late mum for a reaction after a case with Royal Mail where they defended the men involved they have helped to stop me getting my pension shares and help... See more

Company details

  1. Law Firm

Written by the company

MFMac is a leading independent Scottish law firm, known for delivering clear, practical legal advice to clients.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.4

All reviews

(28)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Great divorce advice

Fiona Sasan at Morton Fraser in Glasgow dealt with my divorce. From our first meeting she put me at ease, having never found myself in this situation before, I didn't have a clue where to begin, Fiona was recommended to me and I am glad I went with the recommendation, I had to deal with a lot of things that took me out of my comfort zone but I never doubted her advice, and as it was a rather complicated situation it did take a while but I was always kept in the loop either by Fiona or other members of the team. Gladly it is all now finalised and I am more than happy with the outcome.

November 21, 2021
Unprompted review
Rated 1 out of 5 stars

Started a Cohabitation agreement with…

Started a Cohabitation agreement with MF and it was so so so drawn out over a simple minute of agreement it would have lasted much longer if I continued with them. Even after paying few thousand pounds of to and fro back forth, charged per every minute detail of contact. Read 1 email £x, email 1 short reply £x and in my opinion an overly excess charging price system. Then it involved 2 lawyers and that was charged per lawyer per contact. Which I know is normal. But how it was drawn out and ended up nearly £3k total and that's without it being completed as I refused to Co operate further with their ways of communication with me. Even at the end of this they.....in my opinion.... Made me do the longer router unnecessarily to get the job done at a satisfactory manner even though it could have been done in an easier fashion eg don't sign it at the same time as your boyfriend. After he signs it, post it back to us and we will arrange another time date for u to sign it. Nonsense. I told them point blank enough is enough. So didnt complete at the end. Used another company to finish the job off at a satisfactory manner with less pulling it out like an elastic band as much as possible. But still with the same result and in my opinion.... Not being taken for an idiot with too much cash to splash. Nearly 3k for a simple minute of agreement. Aye right. (all this is my own personal opinion only. Not a slating of MF just for the sake of it) wish I used another company to get the job done faster, more efficient and quarter of the price I paid MF. NEVER AGAIN.

November 19, 2021
Unprompted review
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Reply from MFMac

We are sorry to hear that you feel your experience was not as you expected. We consider all complaints rigorously. Please get in touch with our Client Relations Partner, David Hossack (david.hossack@morton-fraser.com) who can provide more information on our complaints process.

Rated 5 out of 5 stars

Quick response

Quick response, great service, hardworking and responsible staff. If you have issues on your visa application, Morton Fraser is certainly a good option for you.

I received a terrible service from another Immigration Advice company, which lead to the failure on getting my UK partner visa. Then, my friend introduced Morton Fraser to me. Their staff Esther, solicitor Nadia and Stuart provided a brilliant and suitable plan for me. During this experience, they always responded to my message on time, gave me the most professional suggestions, made clear every step of my application.

I feel so lucky to meet this excellent team. I appreciate the effort they made for my case. :)

October 19, 2021
Unprompted review
Rated 1 out of 5 stars

Useless and incompetent beyond comprehension

In 2012 I used my pension fund to purchase a property and the tenant paid rent via a property manager (CBRE) to my pension fund. The tenant closed down in 2017 and a new tenant started up in their place. The new tenant wanted a lease, however the lease given by Morton Fraser was a carbon copy of the previous lease, and the tenant was quoted £900c. The lease was full of errors, and when these errors were pointed out to Morton Fraser, they issued a new lease (still with errors) and charged the tenant £2400. The tenant refused to sign this new lease unless the errors (wrong address, wrong entry date) were corrected. Morton Fraser then sought legal action to evict the tenant, however this was sisted as the court accepted that the new tenant wanted a lease but the lease was incorrect. Then Covid hit, and NOTHING happened for 18 months...until they sent the tenant yet another lease, still with the same errors, and charged the tenant £1200c. So the tenant, rather than paying rental is having to pay Morton Fraser for their mistakes. They've tried complaining, but complaints fall on deaf ears. They try calling, but call go unanswered. Emails go unanswered. They sent back the lease with a covering letter telling them they'd sign it once it's correct, but even using their prepaid envelope, it wasn't delivered due to insufficient postage, and was returned to the tenant.
Really are a disgraceful outfit.

September 14, 2021
Unprompted review
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