I ordered sunglasses three weeks ago. The delivery time is given as one week. In fact, the delivery took over 3 weeks. But still in time. The support kept me well informed by serious and reliable answ... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
First time ordering on Mia Burton. My order was shipped the next business day and arrived fairly quickly considering the location. Unfortunately there was a defect on the lens so I will be sending the... See more
Company replied
It was very well packed and everything my only issue is that it arrived quite late than expected. But overall I am content with having chosen Mia Burton
Company replied
Highly recommend! Was sceptical at first - purchasing replacement Gucci sunglasses that RRP for $730 for $336! 100% authentic and brand new - all tags, dust cloths and case. They even added an a... See more
Company replied
Company details
About Mia Burton
Written by the company
Mia Burton is the online boutique for eyewear lovers. Our selection of designer sunglasses, eyeglasses and accessories is curated in Italy and delivered worldwide.
We offer our customers a range of services, including custom prescription lenses, free shipping and returns, multichannel assistance, style advice and buy-now-pay-later plans.
Promotions
Written by the company
- Free Shipping
- We deliver your order worldwide. Custom fees are included in the price.
- Free Returns in 60+ countries
- Available now on prescription and custom lens orders.
- $ 15 Off For Subscribers
- Enjoy a welcome coupon code to use on your first order.
- Customer Service
- We are here to help. Ask us anything with our live chat or by email.
Mia Burton Lens Care
Free 2-year Lens Coverage
For a limited time, enjoy free lens warranty with any purchase of custom lenses, including prescription glasses and sunglasses, and plano lenses with coatings.
Contact info
Via XII Gennaio 16, 90141, Palermo, Italy
- help@miaburton.com
- miaburton.com
40% OFF LENSES
4.1
Great
1K reviews
Replied to 96% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Beautiful Cartier frames
Beautiful Cartier frames. The customer service was top tier and very knowledgeable. Any delays were communicated right away. Tracking was provided and very accurate. Highly recommend.
March 31, 2026
Reply from Mia Burton
Dear Mia Drew,
Thank you for your feedback! We’re happy to hear that you’re satisfied with your Cartier frames and overall experience.
We look forward to assisting you again in the future!
Warm regards,
The Mia Burton Team
My sunglasses were delivered in perfect…
My sunglasses were delivered in perfect condition, the quality of my Pradas are beautiful
March 31, 2026
Reply from Mia Burton
Dear Lidia,
Thank you for sharing your review! We’re happy to hear that you’re satisfied with your Prada sunglasses and overall experience.
We look forward to assisting you again in the future!
Regards,
The Mia Burton Team
The experience went as hoped
I received my sunglasses in the estimated shipment time frame, with no issues and good communication and tracking.
April 6, 2026
Reply from Mia Burton
Hi Steve Geerlof,
Thank you for your review! We’re happy to hear that you’re satisfied with your order and overall experience.
We look forward to assisting you again in the future!
Best,
The Mia Burton Team
Wrong item was sent after several weeks…
Wrong item was sent after several weeks of waiting.
April 6, 2026
Reply from Mia Burton
Dear Customer,
thank you for your feedback, and we’re truly sorry for the inconvenience you experienced.
We take this very seriously and would like to look into it further and ensure this is properly resolved for you. Our customer service team, we will assist you promptly.
Kind regards,
The Mia Burton Team
Reply from Mia Burton
Dear Paris,
Thank you for your wonderful review! We’re delighted that you enjoyed our fast shipping and competitive prices. Your satisfaction is our priority!
We hope to see you shopping with us again soon.
Best regards,
The Mia Burton Team
Great service
Great service, prompt delivery and fabulous price on a pair of Prada sunglasses
April 2, 2026
Reply from Mia Burton
Dear Sharon,
Thank you for your lovely feedback! We’re so happy you enjoyed our prompt delivery and found a fabulous price on your Prada sunglasses. Your satisfaction is very important to us!
We hope you enjoy your new sunglasses and shop with us again soon.
Best regards,
The Mia Burton Team
Reply from Mia Burton
Hi Damian,
Thank you for your kind review!
We’re delighted to hear you had a great experience with us. Your satisfaction is always our priority, and we look forward to welcoming you back soon!
Best regards,
The Mia Burton Team
It was very well packed and everything…
It was very well packed and everything my only issue is that it arrived quite late than expected. But overall I am content with having chosen Mia Burton
April 1, 2026
Reply from Mia Burton
Hi Cansin,
Thank you for your feedback!
We’re glad your glasses arrived safely and that you’re happy with your choice. We truly appreciate your patience and hope to see you shop with us again soon.
Best regards,
The Mia Burton Team
I will be shopping again!
My product arrived within great time! Product looked just like I hoped. I will definitely shop again
April 1, 2026
Reply from Mia Burton
Hi Sarahbella,
Thank you for your wonderful review!
We’re thrilled to hear your order arrived on time and met your expectations. We can’t wait to have you shop with us again!
Best regards,
The Mia Burton Team
FAST DELIVERZ, PERFECT CUSTOMER SERVICE
Great communication with customer service, fast delivery and best eyeglasses :)
April 1, 2026
Reply from Mia Burton
Hi Martina,
Thank you for your amazing feedback! We’re delighted that you enjoyed our fast delivery and customer service.
We hope you enjoy your new eyeglasses and shop with us again soon.
Best regards,
The Mia Burton Team
Very good thank you!
April 1, 2026
Reply from Mia Burton
Hi Ömer,
Thank you for your kind review!
We’re so happy to hear that you are pleased with your glasses and your experience with us.
Best regards,
The Mia Burton Team
Reply from Mia Burton
Hi Alex,
Thank you for your feedback!
We’re thrilled that you love your glasses and that they met your expectations. We hope to see you shop with us again soon!
Best regards,
The Mia Burton Team
Reply from Mia Burton
Dear Customer,
Thank you for your kind feedback! We’re glad you appreciated our pricing.
We hope to assist you again soon!
Warm regards,
The Mia Burton Team
Great overall
Some delays in shipping. Kind of my fault though I just put an initial for my last name and customs didn’t like that. Product was great and as listed though!
March 26, 2026
Reply from Mia Burton
Dear Alex,
Thank you for your review! We’re happy to hear that you’re satisfied with the product and overall experience.
We look forward to assisting you again in the future!
Warm regards,
The Mia Burton Team
I bought Gucci sunglasses and they are…
I bought Gucci sunglasses and they are perfect. Delivery was fast and safe, I fully recommend
March 24, 2026
Reply from Mia Burton
Dear Veronika,
Thank you so much for your feedback! We’re delighted to hear that you love your Gucci sunglasses and that the delivery met your expectations.
Your recommendation means a lot to us!
Regards,
The Mia Burton Team
Fast order handling and shipping
Fast order handling and shipping , nice discount. Thank you!
March 9, 2026
Reply from Mia Burton
Dear Mark,
Thank you for your kind words! We’re delighted to hear you enjoyed the fast handling and shipping, as well as the discount. Your feedback means a lot to us and helps us continue providing the best service possible.
We look forward to assisting you again in the future!
Warm regards,
The Mia Burton Team
My second pair of glasses from Mia…
My second pair of glasses from Mia Burton, this one’s are with Zeiss prescription lenses and they are perfect. It took them a little longer to ship, but it was worth waiting.
March 28, 2026
Reply from Mia Burton
Dear Angelina,
Thank you for your kind words and for choosing us again! We’re truly happy to hear that you are satisfied with your glasses and the Zeiss prescription lenses.
We look forward to welcoming you back again soon!
Best regards,
The Mia Burton Team
Fast delivery great prices!!
March 20, 2026
Reply from Mia Burton
Dear Michelle,
Thank you for your review! We’re glad you enjoyed the fast delivery and our prices.
Best regards,
The Mia Burton Team
Reply from Mia Burton
Dear Vika,
Thank you for your lovely feedback! We’re thrilled to hear you are enjoying the premium quality of your sunglasses.
We hope to see you again!
Best regards,
The Mia Burton Team
Great Experience overall !
Shipping was fast, package was in great condition and professional. Everything went well. And a coupon of 25$ for my next purchase !
March 25, 2026
Reply from Mia Burton
Hi Charles,
Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your experience. We hope you enjoy your next purchase with your $25 coupon!
Warm regards,
The Mia Burton Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.