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Mia Burton Reviews 1,115

TrustScore 4 out of 5

4.1

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Review summary

Based on reviews, created with AI

Reviewers had a great experience with this company. Customers consistently praise the quality of the products, often noting their authenticity and excellent condition upon arrival. Many people appreciate the efficient and fast delivery service, with some receiving their orders much sooner than expected, even for international shipments. The customer service is frequently highlighted as superb, with prompt and helpful responses to inquiries. However, some customers experienced significant delays in delivery, with orders taking weeks or even months to arrive, or not being dispatched at all. A few other people also felt that the customer service was unresponsive or unhelpful when issues arose. There were also occasional reports of receiving faulty or low-quality products, including instances where items arrived with defects.

What people talk about most

Product

Clients share ambiguous opinions on product quality and authenticity. Many reviewers are delighted with their... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. Many customers praise fast shipping, with some... See more

Order

People report ambiguous experiences with their orders. Many consumers express satisfaction, noting quick... See more

Customer service

Customers had ambiguous experiences with customer service. Many reviewers praised the customer service as... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the authenticity and... See more

Based on these reviews

Rated 4 out of 5 stars

I ordered sunglasses three weeks ago. The delivery time is given as one week. In fact, the delivery took over 3 weeks. But still in time. The support kept me well informed by serious and reliable answ... See more

Company replied

Rated 4 out of 5 stars

First time ordering on Mia Burton. My order was shipped the next business day and arrived fairly quickly considering the location. Unfortunately there was a defect on the lens so I will be sending the... See more

Company replied

Rated 4 out of 5 stars

It was very well packed and everything my only issue is that it arrived quite late than expected. But overall I am content with having chosen Mia Burton

Company replied

Rated 5 out of 5 stars

Highly recommend! Was sceptical at first - purchasing replacement Gucci sunglasses that RRP for $730 for $336! 100% authentic and brand new - all tags, dust cloths and case. They even added an a... See more

Company replied


Company details

  1. Sunglasses Store
  2. Optician

About Mia Burton

Written by the company

SHOP SUNGLASSES
SHOP EYEGLASSES
SHOP ACCESSORIES

Mia Burton is the online boutique for eyewear lovers. Our selection of designer sunglasses, eyeglasses and accessories is curated in Italy and delivered worldwide.

We offer our customers a range of services, including custom prescription lenses, free shipping and returns, multichannel assistance, style advice and buy-now-pay-later plans.


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Payment methods Mia Burton Payment methods
Buy now, pay later Mia Burton Buy now, pay later

Promotions

Written by the company

Free Shipping
We deliver your order worldwide. Custom fees are included in the price.
Free Returns in 60+ countries
Available now on prescription and custom lens orders.
$ 15 Off For Subscribers
Enjoy a welcome coupon code to use on your first order.
Customer Service
We are here to help. Ask us anything with our live chat or by email.

Mia Burton Lens Care

Free 2-year Lens Coverage

Free 2-year Lens Coverage
For a limited time, enjoy free lens warranty with any purchase of custom lenses, including prescription glasses and sunglasses, and plano lenses with coatings.

Contact info

40% OFF LENSES

Shop for your designer pair with custom lenses.

4.1

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 96% of negative reviews

Typically replies within 1 week

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Rated 4 out of 5 stars

First time ordering on Mia Burton

First time ordering on Mia Burton. My order was shipped the next business day and arrived fairly quickly considering the location. Unfortunately there was a defect on the lens so I will be sending them back but I have already placed another order for a different pair.

March 17, 2026
Mia Burton logo

Reply from Mia Burton

Dear Customer,

Thank you for sharing your feedback! We’re glad to hear that your order arrived quickly.

We’re sorry to hear about the defect with your lenses. Please get in touch with our Customer Service team so we can assist you with the return. Thank you also for placing another order — we hope you enjoy your new sunglasses!

Best regards,

The Mia Burton Team

Rated 5 out of 5 stars

It’s perfect

It’s perfect. I got the Miu Miu sunglasses that I’ve always wanted. I got them here for 45% off which is really great for the type of sunglasses as they are very trendy hardly never go on sale. They are authentic, and the shipping was quick. Excellent quality and service!!

March 25, 2026
Mia Burton logo

Reply from Mia Burton

Hi Carlette,

Thank you for your wonderful review! We’re thrilled that you got the Miu Miu sunglasses you’ve always wanted, and that you enjoyed the discount and fast shipping. Your satisfaction is our priority!

We hope you enjoy your sunglasses and shop with us again soon.

Best regards,

The Mia Burton Team

Rated 5 out of 5 stars

this is my second order from you and i…

this is my second order from you and i am so satisfied.

March 24, 2026
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Reply from Mia Burton

Hi Amanda,

Thank you so much for your loyalty and kind feedback! We’re so happy to hear that this is your second order and that you are satisfied with your experience.

We look forward to serving you again in the future!

Best regards,

The Mia Burton Team

Rated 5 out of 5 stars

Faster delivery than planned + great product

I had my reservations when I read the 1-star reviews, mainly criticizing the delivery, because I also needed to receive it before going on vacation. But I decided to give a try and it turned out perfectly - placed the order last week Friday, got the indication of delivery in 10 days (which was ok for me if it'd indeed be delivered within 10 days) but I already received it today! So only 5 days, very happy! And the sunglasses (Chimi Code) is absolutely beautiful and it's nicely packed. Very satisfying experience, will buy from MB again.

March 25, 2026
Unprompted review
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Reply from Mia Burton

Hi,

Thank you for sharing your experience! We’re glad your order arrived faster than expected and that you are enjoying your Chimi Code sunglasses. We always aim to provide smooth delivery and quality products, and your feedback reassures us we’re on the right track.

We can’t wait to welcome you back for your next purchase!

Best regards,

The Mia Burton Team

Rated 4 out of 5 stars

Love the sunglasses and far cheaper…

Love the sunglasses and far cheaper than they are here in Australia.
Packaged perfectly.
Postage did take almost a month though hence reducing to 4 stars.

March 24, 2026
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Reply from Mia Burton

Dear Stacey,

Thank you so much for your kind words — we’re really happy to hear that you love your sunglasses and that they arrived perfectly packaged!

We are continuously working to improve our delivery times and provide a better experience for our customers.

We hope to see you again soon.

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Everything was on point

Everything was on point , loving the sunglasses

March 23, 2026
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Reply from Mia Burton

Dear Alex,

Thank you so much for your kind words! We’re thrilled to hear that everything was on point and that you’re loving your sunglasses.

We hope to see you again soon!

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Perfect shopping experience

Fast delivery with a good parcel service and updates on the process, nicely packaged parcel, sweet card with a package, perfect glasses. Just everything perfect, really nice shopping experience.

March 23, 2026
Mia Burton logo

Reply from Mia Burton

Dear Maschenka,

Thank you for your wonderful review! We’re delighted to hear that you had a perfect shopping experience.

Your feedback means a lot to us — we hope to welcome you back very soon!

Kind regards,

The Mia Burton Team

Rated 5 out of 5 stars

Mia Burton has a wide selection of…

Mia Burton has a wide selection of frames, offers respectable discounts, and arrived in a timely manner. I was also able to try them on digitally! love my new sunglasses- thank you!

March 19, 2026
Mia Burton logo

Reply from Mia Burton

Hi Rebecca,

Thank you for your feedback! We’re thrilled you enjoyed our wide selection and the digital try-on feature. We’re glad you love your new sunglasses!

We look forward to welcoming you back to Mia Burton soon!

Best,
The Mia Burton Team

Rated 5 out of 5 stars

Amazing customer service with fast…

Amazing customer service with fast shipping. Love my glasses!!

March 21, 2026
Mia Burton logo

Reply from Mia Burton

Hi Megan,

Thank you for your kind words! We’re delighted to hear you had a smooth experience and that you love your glasses.

We can’t wait to assist you with your next order!

Warm regards,
The Mia Burton Team

Rated 5 out of 5 stars

Great customer service

Great customer service. Great value.

March 20, 2026
Mia Burton logo

Reply from Mia Burton

Hi David,

Thank you for your feedback! We’re happy to hear you’re satisfied with both our service and value.

Looking forward to helping you again in the future!

Best wishes,
The Mia Burton Team

Rated 5 out of 5 stars

Great experience

All over experience is good,
Hopefully I have got the Genuine product.. So far so good 👍🏻

March 19, 2026
Mia Burton logo

Reply from Mia Burton

Hi Satnam,

Thank you for your feedback! We’re delighted you’re enjoying your glasses and that everything met your expectations.

We look forward to serving you again soon!

Best,
The Mia Burton Team

Rated 5 out of 5 stars

Great product

Quick shipping and I love the glasses. Authentic and great quality.

March 19, 2026
Mia Burton logo

Reply from Mia Burton

Hi Vanessa,

Thank you for your kind words! We’re happy to hear your order arrived quickly and that you love your glasses.

We hope your Mia Burton experience continues to be great!

Warm regards,
The Mia Burton Team

Rated 5 out of 5 stars

Meta Glasses

My package came yesterday and I’ve been playing around with the app, in my opinion these glasses can be used for many useful things so it was worth my money. I love anything hands-free, not only that QUALITY. I love my meta glasses. I recommend getting if your into content or just love making memories.

March 17, 2026
Mia Burton logo

Reply from Mia Burton

Hi Starr,

Thank you so much for your kind words!

We’re thrilled to hear you’re enjoying your Meta glasses and discovering all the ways they can be useful. We hope they continue to bring you fun and hands-free convenience—come back and see us soon!

Best,

The Mia Burton Team

Rated 5 out of 5 stars

Miu Miu Glasses Traveled the World and Arrived Flawlessly

After doing a lot of research, I ordered Miu Miu glasses for a gift for my daughter from Mia Burton. I wanted to make sure I was getting an authentic product, and Mia Burton says they are an Official Miu Miu reseller.

I knew Mia Burton is in Italy and I knew it could take about two weeks to get the sunglasses. I ordered very early Monday morning, hoping to receive the glasses the following Wednesday so that I could gift them on my daughter's birthday.

I was pretty surprised when I got a DHL shipment picked up notification from CATANIA, ITALY, within 4 hours of placing my order! The next day, the Miu Miu glasses travelled to ROME, ITALY and then to LEIPZIG, GERMANY. Wednesday in PARIS, FRANCE. And to my amazement, they arrived in ATLANTA, GA, USA, travelled to GREENSBORO, NC, then delivered to me in Roanoke, VA at 7:00 PM on Thursday! Just 4 days after I made my order.

The product was received well packaged and in mint condition. My only regret is that I couldn't travel with this package in person, where it went to all the places I would have loved to visit.

Thank you, Mia Burton, for a fantastic experience.

March 16, 2026
Unprompted review
Mia Burton logo

Reply from Mia Burton

Hi Tolga,

Thank you for sharing your experience! We’re delighted everything arrived quickly and in perfect condition.

We hope your daughter loved her gift, and we can’t wait to see you back at Mia Burton soon!

Best,
The Mia Burton Team

Rated 5 out of 5 stars

When I called to ask about delivery ,I…

When I called to ask about delivery ,I was responded timiously and delivery was made within my time frame.

March 18, 2026
Mia Burton logo

Reply from Mia Burton

Hi Gerald,

Thank you for your feedback! We’re glad we could assist you promptly and meet your delivery expectations.

We look forward to welcoming you back to Mia Burton soon!

Best,

The Mia Burton Team

Rated 5 out of 5 stars

Frame afrives after only 4 days and…

Frame afrives after only 4 days and email was answered same day.
Exelent service

March 18, 2026
Mia Burton logo

Reply from Mia Burton

Hi Hanne,

Thank you so much! We’re happy your order arrived quickly and that you had a smooth experience with us.
We hope to see you again soon at Mia Burton!

Best,
The Mia Burton Team

Rated 5 out of 5 stars

Very good customer service and products

Very good customer service and products

March 10, 2026
Mia Burton logo

Reply from Mia Burton

Hi Maria,

Thank you for your kind words! We’re glad you’re satisfied with both our products and service. Come back soon—we’d love to see you again!

Best,

The Mia Burton Team

Rated 5 out of 5 stars

Delivered quickly. Product is great!

Love the sunglasses!

March 17, 2026
Mia Burton logo

Reply from Mia Burton

Hi Maria,

Thank you! We’re so happy you love your sunglasses and that everything arrived quickly. Enjoy them, and come back to Mia Burton soon! 😎

Best,

The Mia Burton Team

Rated 5 out of 5 stars

Easy, Fast, Genuine.

Easy to navigate website.
Fast & efficient delivery.
Genuine product.

March 4, 2026
Mia Burton logo

Reply from Mia Burton

Hi Franco,

Thank you so much for your kind words!

We’re thrilled to hear you found our website easy to navigate and that your order arrived quickly and as expected. We truly appreciate your support!

The Mia Burton Team

Rated 5 out of 5 stars

I was skeptical at first BUT!!!

I was skeptical at first, but I can ensure yall that this is a legit website, they dispatched my order in 24h and I received it in 48h !!! (France) with the original brand packaging !
So happy ! I recommend

March 6, 2026
Mia Burton logo

Reply from Mia Burton

Hi Merry,

Thank you for sharing your experience! We’re so happy we could exceed your expectations and deliver your order quickly with the original brand packaging. Your recommendation means a lot to us!

The Mia Burton Team

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