I ordered sunglasses three weeks ago. The delivery time is given as one week. In fact, the delivery took over 3 weeks. But still in time. The support kept me well informed by serious and reliable answ... See more
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Mia Burton is the online boutique for eyewear lovers. Our selection of designer sunglasses, eyeglasses and accessories is curated in Italy and delivered worldwide.
We offer our customers a range of services, including custom prescription lenses, free shipping and returns, multichannel assistance, style advice and buy-now-pay-later plans.
Written by the company

Free 2-year Lens Coverage

Via XII Gennaio 16, 90141, Palermo, Italy
Replied to 96% of negative reviews
Typically replies within 1 week
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Reply from Mia Burton
My wife had never heard of Mia Burton. She fell in love with a particular pair of Prada sunglasses. She went shopping for a better price online. Came across the website and was able to get a wonderful discount. The glasses came very quickly from out of the country! They are legitimate and in excellent shape. She LOVES THEM! Thank you for a wonderful experience!

Reply from Mia Burton

Reply from Mia Burton
Got my glasses very quickly with a secure shipping method- they are beautiful, authentic and what a great price! I’m so happy I will definitely be buying more glasses from here! Everything was so easy!

Reply from Mia Burton
Positive experience with Mia Burton. Received my sunglasses less than a week of ordering it (from Italy to Canada). My package was well packed and they even slipped in a $25 off coupon for my next order. Will order all of my sunglasses from here going forward. I have recommended to family and friends.

Reply from Mia Burton

Reply from Mia Burton
Arrived less than a week. Had to sign for package. Very well packaged. Glasses a little dusty but sturdy.

Reply from Mia Burton
If I could give 0 I would. I received my glasses and I cannot see out of the RX they placed in the lenses! Now I have to go to an office and have the RX verified to be wrong when I clearly cannot see out of the frames and have glasses I'm wearing right now with the same RX and I can see fine. I try to give overseas companies a chance but when they mess up the hassle is just too much. I have lost money and wasted time. Buyer beware and ask yourself, " is it really worth it? "

Reply from Mia Burton
I ordered sunglasses three weeks ago. The delivery time is given as one week. In fact, the delivery took over 3 weeks. But still in time. The support kept me well informed by serious and reliable answers. Then the delivery also went extremely fast, through a DHL express shipment, the product was with me within two days.

Reply from Mia Burton

Reply from Mia Burton
I received my prada sunglasses with 40 percent off, on time.
I am so excited and glad to buy from you for first time. Mia Burton. Com is highly recommended. I will be forever customer from you guys 👍🏻

Reply from Mia Burton
To be fair, their options and promotions are the best in the market. But transparency and punctuality is terrible. I ordered a sunglasses which was and is in stock still, it took them 3,5 weeks to ship it. Until then no one answered my emails, the chat was always stuck with the AI agent. Then I reported them to PayPal, one day later I got a shipment notification... Communicate with your customers can't be that hard, plus they can offer some discounts for this type of delays. I won't be recommending them or buy anything from them personally.

Reply from Mia Burton
Great product at great price and excellent customer service! The support team was fast, friendly, and helpful. Highly recommend!

Reply from Mia Burton
Fantastic product, pricing and customer service. Very responsive and everything came off perfectly. Mia Burton is someone with whom you want to do business. I highly recommend this company!

Reply from Mia Burton
Made an order on 21 January with an estimate delivery of 29 January - 03 February. The order has not yet been shipped so will not be arriving by the 3rd. I received a notification email on 29 January that the order is late - likely a auto email triggers by not been sent by estimated delivery window starting. I have read some of these reviews where people have paid and have waited months for a refund due to order never actually been sent.
If order cannot be fulfilled then I expect a prompt refund. I expect an update by 10am on Monday 02 February. I have already emailed and therefore you have my order number and email address so please do not ask me to contact you again.

Reply from Mia Burton
Madame, Monsieur,
Je vous adresse la présente en ma qualité de client ayant effectué un achat auprès de votre société, Mia Burton SRL, conformément à l’article L.221-18 du Code de la consommation.
Le 16 janvier 2026, j’ai procédé au paiement intégral d’une commande portant le numéro MB-1768567224978, relative à l’achat d’une paire de lunettes Gucci, pour un montant de 215 euros, conformément à la facture et au reçu que je conserve à cet effet.
À ce jour, vous n’avez ni expédié la commande, ni répondu à mes multiples sollicitations par courriel, malgré mes relances. Conformément à l’article L.221-15 du Code de la consommation, vous êtes tenu de livrer le bien commandé dans un délai raisonnable, ou de me rembourser si la livraison n’est pas effectuée.
De plus, cette absence de communication, de notification et de livraison pourrait constituer une pratique commerciale déloyale, prohibée par l’article L.121-1 du Code de la consommation, ainsi qu’une violation de l’obligation d’information prévue à l’article L.111-1 du même code.
Par la présente, je vous mets en demeure de me faire connaître, dans un délai de 72 heures à compter de la réception de ce courriel, la date précise d’expédition ou de livraison de ma commande, ainsi que de procéder à la livraison effective sous un délai maximum de 6 jours ouvrables sans motif valable ou justification pour ce retard.
À défaut de réponse ou de livraison dans ce délai, je me verrai dans l’obligation de saisir les autorités compétentes (Service de la répression des fraudes, DGCCRF) ainsi que de déposer une plainte pour pratiques commerciales trompeuses, abus de confiance et escroquerie, conformément aux articles 313-1 et suivants du Code pénal.
Je vous rappelle que, selon l’article 1641 du Code civil, le vendeur est tenu de délivrer un bien conforme au contrat, et de répondre des défauts de conformité existant lors de la livraison.
Dans l’attente de votre prompte réponse, je vous prie d’agréer, Madame, Monsieur, l’expression de mes salutations distinguées.
Dear Sir/Madam,
I am writing to you in my capacity as a customer who made a purchase from your company, Mia Burton SRL, in accordance with Article L.221-18 of the French Consumer Code.
On January 16, 2026, I paid in full for order number MB-1768567224978, for a pair of Gucci sunglasses, for the amount of €215, as per the invoice and receipt, which I have retained for this purpose.
To date, you have neither shipped the order nor responded to my numerous email requests, despite my follow-up. In accordance with Article L.221-15 of the French Consumer Code, you are required to deliver the ordered goods within a reasonable timeframe, or to reimburse me if delivery is not made.
Furthermore, this lack of communication, notification, and delivery could constitute an unfair business practice, prohibited by Article L.121-1 of the French Consumer Code, as well as a breach of the information obligation stipulated in Article L.111-1 of the same code.
I hereby formally request that you inform me, within 72 hours of receiving this email, of the precise shipping or delivery date of my order, and that you proceed with actual delivery within a maximum of 6 business days without providing a valid reason or justification for this delay.
If I do not receive a response or delivery within this timeframe, I will be forced to contact the relevant authorities (French Directorate General for Competition Policy, Consumer Affairs and Fraud Control - DGCCRF) and file a complaint for deceptive business practices, breach of trust, and fraud, in accordance with Articles 313-1 et seq. of the French Penal Code.
I would like to remind you that, according to Article 1641 of the French Civil Code, the seller is obligated to deliver goods that conform to the contract and is liable for any lack of conformity existing at the time of delivery.
Awaiting your prompt reply, I remain, Madam/Sir, yours faithfully.

Reply from Mia Burton
It was the best online eyewear store I’ve ever used. I was having a really hard time finding Zeiss lenses here in the United States, and I found an amazing price. The production time was exactly what you’d expect for prescription lenses, and the delivery was super fast as soon as they were ready. The customer service was excellent. I honestly don’t understand the negative reviews, because my experience was amazing and I definitely want to buy from them again. Thank you so much to the whole team, you were wonderful.

Reply from Mia Burton
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