MICE Concierge Ltd Reviews 41

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

We have used Mice Concierge now for several years and we have been very happy since we changed. We aren't their biggest customers but they treat us as if we are. If you are looking for a gr... See more

Rated 5 out of 5 stars

It was the 1st time that I had used MICE Concierge, and what a WOW experience! Ilaria could not do enough for me, she was a great listener, delivered everything very quickly for me, and confirmed ever... See more

Rated 5 out of 5 stars

I strongly recommend MICE Concierge to anyone! I've had a chance to meet with one of the greatest attitudes towards customer. Quick responses, friendly manners, great commitment. No matter how big the... See more

Rated 5 out of 5 stars

I recently had to contact MICE Concierge regarding a booking I had made. I spoke to Ilaria on reception and she had excellent customer service skills. She was polite and courteous and pointed me in... See more

Company details

  1. Event Management Company
  2. Event Planner
  3. Event Technology Service

Written by the company

At MICE Concierge, we are obsessive in our determination to deliver so much more than 'Run of the Mill'. If you’re an Association planning a national or international event, or if you are a company with any type of digital, hybrid or in-person meeting requirement, say hello to MICE Concierge. We’re designers, producers, hosts and partners and we can do more to help event managers to deliver more, reduce stress and exceed expectations. If the new ‘normal’ means you need a company with the experience and knowhow to give you a new kind of service that can give you more value and that reflects your current needs, get in touch today so you and your business can start benefitting straight away.


Contact info

4.8

Excellent

TrustScore 5 out of 5

41 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

I've never used a hotel agent before

I've never used a hotel agent before, but started just this year. I phoned MICE just because they were the last agency to contact me for a show hotel booking. I was extremely impresssed with the way they handled my enquiry. They turned out to be very slightly cheaper than I could have got by booking independently, including the fact that I belong to the hotel's "club".
Then the hotel made a mistake in the number of occupants.
(I cannot stand people who make mistakes!)
MICE got on to them and they corrected it immediately
Very pleased.
If all goes well I shall leave this excellent review.
Otherwise I'll be back, but my contact with MICE to date is extremely good!
Would highly recommend

October 10, 2017
Unprompted review
Advertisement
Rated 4 out of 5 stars

The website MICE made for our meeting …

The website MICE made for our meeting attendees to book their accommodation through was slightly difficult to navigate and seemed to include a lot of information that wasn't really necessary to the booking process. However, the contact I have had with the MICE staff has been exceptional.

September 29, 2017
Unprompted review
Rated 5 out of 5 stars

Amazing and helpful service

Amazing and helpful service. Staff are friendly and very helpful, no job is too big. If you are looking for assistance with events I would highly recommend Mice Concierge Ltd.

September 28, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

I have worked with MICE for several …

I have worked with MICE for several years whilst in different roles because of their excellent knowledge of the B2B events industry, whether it's agency; association or within the corporate sector. What really puts MICE Concierge head and shoulders above the competition is their outstanding level of customer service. They are extremely professional, efficient, and consistently go over and beyond, often having to deal with many last minute requests and changes which in turn, enables us to focus on delivering excellent service for our customers.

September 1, 2017
Unprompted review
Rated 5 out of 5 stars

Great company to work with

We have worked with MICE Concierge for a number of years on our largest international event. MICE have provided us with a click through dedicated web page with discounted rates for delegates but have worked expertly and professionally with joint liaison with our judges and speakers with all their accommodation needs. The team are a delight to work with, always helpful and make sure that every need is resolved as quick as possilbe

August 31, 2017
Unprompted review
Advertisement
Rated 5 out of 5 stars

Honestly, amazing...

A faultless and efficient service with fantastic customer service to boot. You make my life so much easier and I would (and do) recommend you to anyone!

August 25, 2017
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience with Mice Concierge- Sian has been extremely helpful and has made this entire process so much easier!

August 25, 2017
Unprompted review
Advertisement

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look