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Rated 5 out of 5 stars

I am delighted with my purchases. This is the first time I have used this site. All goods were exactly as described. Excellent communication, great delivery time. I hope to buy more.

Rated 5 out of 5 stars

Excellent service . Good communication. Great purchases at good prices . Overall I like to use Micolet to buy a good variety of fashion items . Delivered to my door or a suitable close locker .

Rated 1 out of 5 stars

Can't place an order within the UK yet there are recent reviewers here in trustpilot within the UK. This makes no sense. Also, got an email from them giving me a money off voucher code, only THERE WAS... See more

Rated 1 out of 5 stars

I have received my parcel today. What a disappointment ! What a bad experience, clothes are used, dirty, with stains. I don't understand how you can sell a dirty, used shirt with holes for... See more

Company details

  1. Business Services

Written by the company

DESCUENTOS de hasta el 90% en las mejores marcas ➨➨ BIMBA Y LOLA, ZARA, MASSIMO DUTTI, MANGO, DESIGUAL... | Envíos gratis en compras superiores a...


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3.1

Average

TrustScore 3 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

ABSOLUTE SCAM

ABSOLUTE SCAM!
Do not trust them.
If you get promoted for WATSAPP, BYEBIT do not do it!
I have been SCAMMED!
You’ll be asked to complete 38 tasks, it’s all rubbish.
You can will never get your money.
Don’t trust it !

January 17, 2024
Unprompted review
Rated 1 out of 5 stars

SCAM ALERT

SCAM!!
I have been scammed for almost $1000 by this store! They promise commission to fill fake orders to increase their popularity. They ask you fill "lucky packages" sometimes with your own money and in return you get high paid commission! Problem is they trap you with a must complete 38 tasks (which they don't tell you about at the start) and you can't get your money back until 38 tasks are complete! I spent almost $1000 and could not complete my 38 tasks before running out of money and being told the pay another $1600 or I get nothing back!
Don't be fooled it has been devastating to my family.

January 15, 2024
Unprompted review
Rated 1 out of 5 stars

Huge Scammers to look out for !!!

Hi I warn anyone looking to earn extra money to stay away from Micolet. It is a huge scam. I believe I have been scammed by a person who was supposed to be teacher to train me to become an agent. With this I was supposed to complete 38 tasks then when money goes into a negative amount I then need to top up that amount up with my own money to finish completing the tasks otherwise you cannot go on and finish this specific task. They took my money. Yes I do also believe this is a big scam to watch out for. All I wanted to do is earn some extra money and instead lost my money. These people are criminals and need to be stopped. Please do not believe what they say. Please keep your hard earned money for something geniune and real.

January 15, 2024
Unprompted review
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Rated 2 out of 5 stars

It is not convenient to sell

I sold basically 11 items, nice products that had some value and a few brands, and I earned 4 euros. Consider well what you want to trade because the profit is really minimal. If you plan to throw them away, then sell them through Micolet. Suppose you want to sell them to make some profit, much better to use other websites.

October 2, 2023
Unprompted review
Rated 1 out of 5 stars

I'm exhausted. Terrible buying experience

I'm exhausted. I sent over 20 emails over 20 days to all MIcolet help emails in Spain, the UK, Poland, and the US. I never received a reply. My order hasn't arrived; the tracking shows it is forever stuck in Spain.

August 10, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible Customer Service

I have always had good experiences with Micolet, sustainable cheap clothes in good state. On my latest purchase, 3/3 bought items were broken, had stains and had missing buttons. The customer service keeps on sending me email templates that are not answering my query. I hope you never have to use their customer service!

May 1, 2023
Unprompted review
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Rated 1 out of 5 stars

Be careful when selling your clothes

Be careful when selling your clothes. Sent over 70 itens and the simply say that over 20 items were not in the right condition to be sold (how was it possible that I did not see any issues when packing???). The worst is, they don't justify, they don't send pictures and keep the items unless you pay almost 10€ to have them. I don't trust them at all.

April 26, 2023
Unprompted review
Rated 5 out of 5 stars

I made an order and everything was…

I made an order and everything was fine. I also sent them so clothes they are are put on sale and everything was arranged super well. When the items were sold, I received a notification about it and money was transferred to the NGO of my choice. Overall very happy with the website and the idea!

February 1, 2023
Unprompted review
Rated 1 out of 5 stars

Terrible experience

Terrible experience, I received wrong items. When questioning that the only answer received was that it was too late for returns. No answers to further emails.

July 27, 2022
Unprompted review
Rated 1 out of 5 stars

Received clothing covered in soap

Received clothing covered in soap. Several items and their packaging were sticky and/or still wet with detergent (which smelled terrible) - how does that even happen? The box itself was completely fine, so it couldn't have been the shipping company.

August 3, 2022
Unprompted review
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Rated 1 out of 5 stars

Bad experience

Actually an awful experience. Their website had problems with PayPal and in the end, my order didn't go through. I spent so much time searching for items, and ordering them and in the end, all I got was my money back and all-time wasted. Not my items. I didn't want money, I wanted my order. If I would order items for more money, I think they would try to handle the problem, but for my order- easier just to return the money. Client service- no help. Just polite phrases. I am sure they were not sorry. I don't need polite phrases. The website at all has problems- sometimes extremely slow, then my items just get lost from the cart, then my order doesn't go through.

July 28, 2022
Unprompted review
Rated 1 out of 5 stars

BIGGEST MISTAKE EVER

From what I understood the sites function was, you send your clothes in, the company sends you a certain amount of money for them and they resell the clothes themselves. If you are not happy with the amount they offer you, you can either get your clothes back or donate them. I WAITED about 3 weeks for an email of their evaluation and then I saw they started selling my clothes without confirming I wanted to sell them or not. If you want your clothes back you have to PAY THEM to send them back PLUS a shipping fee. Absolutely ridiculous.
ALSO.
They claimed that certain clothes were damaged and weren’t able to upload to the website meanwhile all the clothes I sent were unused with TAGS or worn once.

June 28, 2021
Unprompted review
Rated 2 out of 5 stars

ok and also bad...

Delivery and communications always worked fine for mel, but there are also things to be aware: quality control fails and several items are sold in poor condition, torn, dirty, damaged, photos may not be good, sizes incorrect, buttons missing, etc. The company lets you return failty items, but its a waist of time because there are always failty items. When you returned a faulty item, it would go back to sale again. On my last return, 1 item "disappeared" and the company said "if it was not credited, it wasnt in the box. Fine, not a client anymore. Also sent some items for sale and some got refused but appeared later on the site again, without being associated with my account. You cant prove it, so keep than in mind when doing business with them.

February 12, 2021
Unprompted review
Rated 5 out of 5 stars

Quick and delivery and great quality…

I just got my delivery and the quality is amazing, it came in under two days as well. Very very impressed! I live in Barcelona so maybe it's what made it quick, either way I'm very happy indeed!

January 27, 2021
Unprompted review
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Rated 5 out of 5 stars

Micolet is Truly the best playground to shop in! I’m like a kid in a candy store! #Bargain

Disregard all the negative reviews on here: I being a loyal customer for over 3 years. Live, swear by this site since. Patatam closed their UK store.
I’ve always had deliveries within 6days or 10max.
I am always selective with my purchases. So clearly if you don’t have a style board or certain colour scheme you wear. Then you will not be looking for the right bargains. (My opinion)

I’m thankful that it’s not paying for it and having each item delivered separately different times. Like some of these rip off sites from China etc.
NO! it’s all delivered at the same time. All in clear secure bags.

Micolet thinks about Authenticity with brands/Material that lasts and Quality secondhand clothes.
I don’t hate it!

If you’re not a bargain shopper and don’t mind doing charity shopping etc. This is your shop! They have really good designer stuff too and I cannot justify enough how much you save.

You’re not getting ripped off at all.
If you haven’t realised yet, that when your basket is sitting.
It’s timed because lots of people use this site.
Lots of people are watching to snatch those bargains.
Your desired outfits in your basket are like limited closets for you. That if your inner shopaholic doesn’t speak to you. “ BUY NOW!..BUY now!”

Then what’s stopping you! Go Shop now! Don’t lose out on these bargains because some have become a really great buy and joined my closet like it’s a “Welcome home!”

I’m 1% of the reviews on here and I swear my heart is full with love with this site.
These purchases are now mine and it’s really highlights my personality and that’s what we want in a shop. Something that’s US! Something that represents our true beautiful selves.

November 30, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service great prices

Delivery took 2 weeks to uk but in a pandemic thats expected the price is excellent i got 10 pairs of jeans for 38 quid! All good brands zara topshop etc I will definitely be ordering again thankyou micolet for my lovely jeans will be telling family and friends to order too xx

November 23, 2020
Unprompted review
Rated 5 out of 5 stars

Fast delivery! Good conditions!

Ordered on Wednesday and received my order on friday! So, big plus for delivery! Also clothes are in very good conditions! Sure I'll give them a good wash but apart from the reviews I've read here, everything is clean, no stains and fully functional. I would wish that they give on the website some more specific details about the material, where the clothes are made and better pictures. That would be a big improvement on the whole User Experience! Also a bit a shame that inside the plastic bag where it was delivered from, every single item was again wrapped in a plastic bag seperately - this takes a bit the whole sustainable, concious experience vibe!

November 6, 2020
Unprompted review

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