Midas Beds Reviews 

518
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 499 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, noting their sturdiness and good finish, with many appreciating the useful storage options. The delivery service is frequently highlighted as fast, efficient, and well-communicated, with many people commending the polite and helpful staff who often go above and beyond by assembling beds or carrying items upstairs. However, some customers also noted issues with product quality, describing items as flimsy, poorly built, or not matching the advertised heavy-duty standards. A few other people also felt that communication was poor, with instances of undelivered items, damaged goods upon arrival, or ignored requests for refunds.

What people talk about most

Product

Customers generally express satisfaction with the product, highlighting its quality, sturdy construction, and... See more

Delivery service

Consumers generally report positive experiences with the delivery service, often highlighting excellent and... See more

Quality

Customers consistently note positive experiences with quality, praising the well-built and sturdy... See more

Service

Reviewers highlight positive aspects of service, with many praising the excellent and first-class service... See more

Staff

People report positive experiences with staff, frequently praising the delivery teams for their helpfulness,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midas beds were an excellent company to supply &install new bed base.Have slept on it with existing Simba mattress & sleep is now wonderful.The two men took away my existing divan base which I can now... See more

Company replied

Rated 5 out of 5 stars

Lovely bed and mattress my father in law was very happy, very good service from this company and a quick turnaround, great selection of colours, delivery guys were great! Assembled the bed quickly w... See more

Company replied

Rated 5 out of 5 stars

Right from when I ordered my bed , I received emails keeping me upto date with its progress. I was given a date for delivery and the opportunity to change it if need be .i was contacted by the delive... See more

Company replied

Rated 5 out of 5 stars

10/10 service. Superb quality. Fantastic pricing. Fast and perfect delivery. Will most definitely use again. Cannot fault the service from start to finish. Keep up the good work, this company is d... See more

Company replied


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store
  4. Mattress Store

Written by the company

We’re a family-run business with over 30 years of experience in crafting quality beds. At Midas Beds, comfort runs in the family. With decades of expertise, we know what it takes to create the perfect night’s sleep – combining timeless craftsmanship with everyday affordability. Every bed we offer reflects our commitment to quality, durability, and care. Why Choose Midas Beds? Made in the UK Every product we make is built by hand in the UK. From sturdy frames to supportive mattresses, we take pride in delivering locally made quality you can trust. Free & Fast Delivery Free & Fast Delivery available within 3–7 working days. Additional shipping surcharges may apply based on your location. 0% Interest, Buy Now Pay Later We believe everyone deserves great sleep—without financial stress. That’s why we offer 0% interest finance and flexible Klarna payment options, including Buy Now, Pay Later. 5-Year Warranty We stand behind our craftsmanship. That’s why all Midas Beds products come with a 5-year warranty for peace of mind.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

518 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 97% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(518)

493 reviews in the last 12 months

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Rated 5 out of 5 stars

Brilliant

Extremely happy with my bed and mattress purchase from Midas Beds. Website was easy to navigate, the updates on the process were informative and the quality of the bed is very good. I shall definitely use them again. Thank you Midas Beds

June 30, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you so much for your fantastic review! We're thrilled to hear that you're extremely happy with your bed and mattress and that you found our website easy to use. It's great to know our order updates kept you informed throughout the process and that you're pleased with the quality of your new bed. Your kind words and your intention to shop with us again mean a great deal. Thank you for choosing Midas Beds—we look forward to serving you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great communication

Great communication, very helpful and delivery was quick.

June 23, 2026
Unprompted review
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Reply from Midas Beds

Thank you for your wonderful review! We're delighted to hear that you found our communication helpful and that your delivery was quick. Providing great service from start to finish is always our goal, so it's fantastic to know we met your expectations. We really appreciate your feedback and hope you enjoy your new bed.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Awesome delivery team

Awesome delivery team

June 25, 2026
Unprompted review
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Reply from Midas Beds

Thank you for your great review! We're so pleased to hear that you had a positive experience with our delivery team. We'll be sure to pass on your kind words—they'll really appreciate the recognition. Thank you for choosing us, and we hope you enjoy your new bed!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Bed came on time daughter loves it…

Bed came on time daughter loves it trouble is now trying to get her out of it many thanks

June 30, 2026
Unprompted review
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Reply from Midas Beds

Thank you so much for your lovely review! We're delighted to hear your bed arrived on time and, even better, that your daughter loves it so much. We'll take that as the best compliment—hopefully you'll manage to persuade her to get out of it every now and then! 😊 Thanks again for choosing us, and we hope she enjoys many happy and comfortable nights in her new bed.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Was looking for something affordable

I was looking for something affordable but still well made and Midas delivered. The mattress is comfortable, the base feels solid and customer support was very helpful whenever I had questions.

June 15, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful review! We're delighted to hear that you found an affordable bed without compromising on quality. It's great to know you're happy with the comfort of your mattress, the solid base, and the support you received from our customer service team. Your kind words mean a lot to us. Thank you for choosing Midas, and we hope you enjoy many comfortable nights ahead!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Lovely bed

Lovely bed, simple to put together.

June 24, 2026
Unprompted review
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Reply from Midas Beds

Thank you for your lovely review! We're delighted to hear you're pleased with your new bed and that you found it simple to put together. We really appreciate your feedback and hope you enjoy your bed for many years to come!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great bed construction

Great bed construction, really needed a reinforced base and this one is solid as a rock. Wonderful value for money.

June 20, 2026
Unprompted review
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Reply from Midas Beds

Thank you for your fantastic review! We're so pleased to hear that you're happy with the quality and strength of your new bed. Knowing that the reinforced base has met your expectations and that you feel it's great value for money means a lot to us. Thank you for choosing us, and we hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Bed was delivered on time contact was…

Bed was delivered on time contact was received before delivery by driver two very nice young men even took the bed to my bedroom upstairs and the headboard was very heavy they both shook my hand as they left I would highly recommend this company.

June 5, 2026
Unprompted review
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Reply from Midas Beds

Thank you so much for your wonderful review! We're delighted to hear that your bed was delivered on time and that our delivery team kept you informed before arriving. It's great to know they were able to carry everything upstairs safely and provide the helpful, friendly service we strive for. We'll be sure to pass your kind words on to the team—they'll really appreciate it. Thank you for choosing us and for recommending our company. We hope you enjoy your new bed for many years to come!

Kind regards,
Midas Beds

Rated 1 out of 5 stars

1 star

We ordered a small double bed wished we hadn’t
After unwrapping we counted 11 faults
This ranged from blue stains on headboard from protectors, nails all sticking up on the base hadn’t been finished properly, black marks on base and side of bed.
Piece of wood had bit missing, didn’t bolt together correctly. The base was really dirty and the fabric didn’t match on the base units.
Also the velvet was very cheap and nasty.
You really don’t expect this on a new bed.
We went to another company paid a little more but the quality and workmanship is at another level.
So pleased with our new bed after all the stress of Midas.
They were good at refunding and Harris was so helpful letting us keep the Midas bed until our new one arrived.

June 12, 2026
Unprompted review
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Reply from Midas Beds

Thank you for taking the time to leave your feedback. We're very sorry to hear about the condition of your initial delivery and the issues you experienced with the bed.

We do want to clarify that we made every effort to resolve the situation for you as quickly as possible, including arranging a refund and allowing you to keep the bed until your replacement arrived, to help avoid any inconvenience during the transition.

We understand your disappointment and are sorry that the original product did not meet expectations. We appreciate your comments and will pass them on to our quality team for review.

Thank you again for your feedback and for giving us the opportunity to put things right.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Nightmare

Purchased a single devan Bed turned up damaged and I felt I had order a headboard that did not turn up spoke to the team to sort the issue which was difficult to speak to someone at first once I did it was confirmed it was just a bed explained and sent them pictures of damadge 2 weeks later new bed was with me the delivery was ok but collection of old bed was a disaster they told me between 2-5 and turned up at 1.30 made me feel like I was in the wrong for not being home my partner pulled in to our estate just before 2 with them driving off she called them were disgruntled but come back to collect

June 2, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for taking the time to share your feedback. We're sorry to hear about the issues you experienced with your initial delivery and the confusion regarding the headboard, as well as the difficulties you had arranging support and collection.

While we're glad the replacement bed was eventually delivered and the matter was resolved, we understand that the collection experience and communication fell short of what we aim to provide. This has been noted and will be reviewed with our delivery partners to help prevent similar issues in the future.

We appreciate your patience throughout the process and thank you for bringing this to our attention.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Ordered a Divan Base + Headboard

Ordered a Divan Base + Headboard, they were delivered quickly, well packed & protected.
Sturdy constrution and pleased with both divan base & headboard.
Both very reasonably priced!

June 22, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely review, T Harrison! We're delighted to hear your divan base and headboard arrived quickly, well packed, and in perfect condition.

It’s great to know you’re pleased with the sturdy construction and feel both items offer good value for money. We really appreciate your feedback and are glad you’re happy with your purchase.

Thank you for choosing us!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Delivery was as scheduled ,product was…

Delivery was as scheduled ,product was excellent. It was all good so thank you.

June 15, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely review! We're delighted to hear your delivery arrived as scheduled and that you're happy with the quality of the product.

We really appreciate your kind feedback and thank you for choosing us. We hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Very good and fast delivery

Very good and fast delivery

June 22, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your kind review! We're pleased to hear you were happy with the service and that your delivery was fast.

We really appreciate your feedback and thank you for choosing us. We hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Great price and service

Great price. Easy ordering on-line. Timely and helpfull delivery. Thank you.

June 22, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your lovely review! We're delighted to hear you were happy with the price, found the ordering process easy, and had a timely and helpful delivery.

We really appreciate your kind feedback and thank you for choosing us. We hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 4 out of 5 stars

All good apart from one broken foot and…

All good apart from one broken foot and one broken foot socket. Fixing bracket not shown on online pictures but will be covered by a duvet.

June 19, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback. We're really pleased to hear that overall you're happy with your bed, but we're very sorry about the broken foot and foot socket.

That’s not the standard we expect, and we’d like to get this resolved for you. Please contact our support team at support@midasbeds.co.uk with your order details and photos, and we will arrange replacement parts for you as quickly as possible.

We also appreciate your comment regarding the fixing bracket imagery, and we will pass this on to our product team to review and improve clarity.

Thank you again for bringing this to our attention.

Kind regards,
Midas Beds

Rated 4 out of 5 stars

No probs bed, fabric samples very slow

No probs with order and the bed itself. Fabric samples took toooooo long to arrive, over 7 days

June 20, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback and for your order. We're really pleased to hear there were no issues with your bed itself and that you're happy with it.

We’re sorry the fabric samples took longer than expected to arrive, over 7 days is not the experience we aim to provide. We understand how important they are when making a decision, and we’ll be looking into this to improve our dispatch times.

We really appreciate you taking the time to share your experience, and thank you for choosing us.

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Wasn't expecting much

Wasn't expecting much at this price but wow.... very pleasant surprise. Everything arrived in perfect condition and the finish on the bed looks fantastic in the room.

June 23, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your wonderful review! We're so pleased to hear we were able to pleasantly surprise you and that everything arrived in perfect condition.

It's great to know you're happy with the quality and that the bed looks fantastic in your room. We really appreciate your feedback and thank you for choosing us!

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Reliable quick service.

June 11, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your kind review! We're pleased to hear you found our service reliable and quick.

We really appreciate your feedback and thank you for choosing us. We hope to serve you again in the future!

Kind regards,
Midas Beds

Rated 5 out of 5 stars

Excellent delivery

Excellent delivery, bed was quick to put together as well, really happy

June 22, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your great review! We're delighted to hear that you were happy with the delivery and found the bed quick and easy to put together.

It’s always great to know our customers are satisfied with both the product and the service. Thank you for choosing us, and we hope you enjoy your new bed!

Kind regards,
Midas Beds

Rated 4 out of 5 stars

Delivered on time but I had to ask if…

Delivered on time but I had to ask if it was on its way as hadn’t heard anything. Customer service very helpful though

June 23, 2026
Unprompted review
Midas Beds logo

Reply from Midas Beds

Thank you for your feedback! We're pleased to hear your delivery arrived on time and that you found our customer service team helpful.

We're sorry you needed to reach out for an update on your delivery—this is something we will take on board to improve our communication going forward.

We really appreciate you choosing us and taking the time to leave a review.

Kind regards,
Midas Beds

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