While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Yesterday we migrated from old school ISDN lines to the 3CX Desktop and Web Management App. While our requirements were small, I would like to thank you for the smooth transition and for the traini... See more

Rated 5 out of 5 stars

Midland communications has been our go to phone provider for as long as I can remember. Michael Sadler has looked after our business and always goes the extra mile to ensure we are happy and we get... See more

Rated 5 out of 5 stars

Excellent service as usual! Michael has been excellent with explaining the product and call plans for each phone and even helped us transfer photos from old devices to our new ones. Smooth tra... See more

Rated 5 out of 5 stars

Absolutely first class service. I ran into a problem over the weekend where I thought I’d deleted sone of my information from my iPhone. Michael talk me through things step by step and retrieved the l... See more

Company details

  1. Telecommunications Equipment Supplier

Written by the company

Equity Partner of EE with over 30 years experience within the mobile industry.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

23 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Absolutely first class service

Absolutely first class service. I ran into a problem over the weekend where I thought I’d deleted sone of my information from my iPhone. Michael talk me through things step by step and retrieved the lost date. Couldn’t be happier, hence the 5 star review!

April 20, 2021
Unprompted review
Rated 5 out of 5 stars

Michael at midlands communications…

Michael at midlands communications could not be more helpful. He is always professional but is able to balance that with making you feel a very valued customer. His advice is spot on.
I would recommend him and the company for professional and personal service every time. Oh he’s also patience with my inability to understand IT !
Thanks midland communications

April 13, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Nothing but praise..............

Michael is very knowledgeable and always helpful. He listens carefully to our needs and has always advised us of the best solution. Very good service and backup for when things do go pear-shaped. I couldnt recommend enough

April 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent company

Always receive great advice and service - being dealing with Midland for over 20 years. Excellent company and service.

April 13, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent customer service

Midland Communications are always really helpful and will go above and beyond to ensure the customer gets what they want.

I’ve always had a very positive experience dealing with Michael Sadler and has demonstrated on several occasions his expertise and knowledge of all ‘Apple’ related issues.
5 🌟

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Midland communications has been our go…

Midland communications has been our go to phone provider for as long as I can remember. Michael Sadler has looked after our business and always goes the extra mile to ensure we are happy and we get what we need. I would always recommend him.
Keep up the good work
Simon -Director DJ Houghton and Sons

April 12, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Top of the class…

These guys have provided a first class service to me and my business for many years now. Nothing is ever too much trouble and the customer service whenever there are issues with the phones, is faultless. I would not hesitate to recommend this Company and the team.

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

What excellent service...

What excellent service...above and beyond...Micheal sorted a lot of frustration for me and refused to charge for what I would have gladly paid for, he said...”it is all part of the service”
You don’t get that very often
Thanks again

April 12, 2021
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent Customer Service

Over the many years we have had Midland Communications looking after us we have always found them friendly, professional and super efficient... nothing ever too much trouble, they're always happy to help.. 10/10 from us

April 12, 2021
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, they handle all our mobile phone accounts and have done so since my company, Paragon Law, commenced trading in 2003. Michael Sadler is our solutions manager and is first class.

April 12, 2021
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look