Great looking chair. Comfortable. Arrived more than a week past estimated delivery. Packing needs improvement. The two front feet punctured the box and were sticking out a few inches. Very minor damag... See more
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Contact info
2803 Westheimer rd, 77098, Houston, United States
- +1 (346) 217-0430
- support@midinmod.com
- midinmod.com
Replied to 25% of negative reviews
Typically replies within 1 week
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Sturdy, comfortable, and stylish
The furniture I ordered was ready early! The delivery went smoothly, and I adore the pieces purchased. Sturdy, comfortable, and stylish.
The table i ordered arrived damaged
The table i ordered arrived damaged, which I understand sometimes this can happen during shipping. My issue is that customer service is not very responsive and took several days and attempts to get an email response. I called the number and an associate texted the warehouse to have someone reach out to me. It's been 2 days since a rep told me I would receive a tracking number for my replacement and I still have yet to receive anything. Customer service is way below average and because of that I would never ever order from this company again. Unfortunately, sometimes it's worth it to go to a bigger company such as Wayfair to have a better customer experience. No one wants to chase anyone for something they PAID for.
Chair still hasn't left the partner shipper…
Chair still hasn't left the partner shipper and has been sitting since 2/6. Called MidInMod support and they said I just have to wait till the shipper they hired and I paid an extra $100 to ship to me calls me to schedule. I ordered on 1/31, it's been sitting since 2/6, it's now 2/18. Not sure if this company is real at this point.

Reply from MidInMod
The salesperson was pleasant
The salesperson was pleasant. However, I was told the delivery was at no charge. Then two weeks later I get a $100 charge on my card. I know I'm a distance away, but that should have been explained when I made the purchase.
Also, I tried tracking the delivery and the tracking number is incorrect or doesn't exist!?
Not Great!

Reply from MidInMod
Great item, great price
I got a great price and it was delivered in a timely manner. I love the dresser I received.

Reply from MidInMod
Quality was excellent
Quality was excellent, shipping info and updates were communicated effectively. Very impressed with the table and will certainly shop there again when I'm in the market.

Reply from MidInMod
14 chair purchase
We purchased two Kyle chairs, 4 bar stools and 8 dining chairs in one go--We were given a great deal and everything was delivered without issue. Love them all!

Reply from MidInMod
Sloppy handling by your team
Sloppy handling by your team. Ordered and paid for white glove delivery. Your team gave the wrong instructions to the transportation company. I got offered a refund but no one has stepped up and offered to solve getting the furniture uncrated, assembled, placed or disposing the packaging debris.

Reply from MidInMod
Second sofa bought
Everything from the customer service in the showroom, over the phone, and the warehouse is professional, courteous and prompt. And their delivery service is just as wonderful.
great experience and product
Very easy shopping and checkout. And we love the chairs -- will be ordering two more!!
Good quality furniture
Good quality furniture. I always look for a good finish and high quality fabric/material and I got that in MidinMod. It’s not everywhere that you get affordable furniture that is also colorful and unique. Most colorful and unique pieces I’ve seen are either luxury goods or designer. So midinmod gives your home that luxury feel without breaking your bank. I would say it’s time for them to expand into other rooms as well. They have a larger collection for living room spaces but only a small collection for bedroom, study, dining , etc. I’d definitely shop here again.
That’s my third time to buy from…
That’s my third time to buy from midInmod so pleased with the quality of furniture and delivery time overall I highly recommends to buy from MidInMod!
Velvet Globe Table Lamp
Delivery was fast. I ordered 2 of the velvet globe table lamps. They’re gorgeous and remind me of beautiful earrings sitting next to my bedside tables. The dimmer switch is also very cool!
Great find on chairs during Black…
Great find on chairs during Black Friday warehouse sale. Staff very knowledgeable and great customer service.
Best prices in town!
Best prices in town!! Amazing customer service and my sofa was delivered on time.
really good variation in their items…
really good variation in their items they have alot of everything as far as taste, i sat in many sofas at Westheimer and it was so hard to pick. Would definitely purchase again
Just purchased a boucle sofa and paid…
Just purchased a boucle sofa and paid half the price that I was willing to pay for it, bang for your buck.
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