Midland Flooring Ltd Reviews 14

TrustScore 3 out of 5

3.2

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Company details

  1. Flooring Contractor
  2. Floor Sanding and Polishing Service

Written by the company

With an unparalleled 35 years of experience in the flooring industry, our team of seasoned professionals is committed to delivering the highest-value and highest-quality flooring solutions. Our mission is to prioritise your satisfaction and make it the cornerstone of our service. Whether you require decorative polished concrete, industrial power floated concrete or liquid-flowing screed; we have the ideal solution. As experts in domestic, commercial, and industrial floors, we cater to all scenarios, including extensions, refurbishments, and new-build projects. In collaboration with our sister company, Underfloor Heating Supply, we provide underfloor heating pipes encapsulated within our concrete or screed floors, making us your one-stop destination for all your heated floor requirements. Our extensive range of solutions ensures we can fulfil all your flooring needs. At Midland Flooring, we take pride in our adaptability and unwavering commitment to customer satisfaction. We are equipped to handle projects of any size, and our extensive nationwide coverage ensures we can provide professional flooring services wherever you are in the UK. You can trust us to deliver high-quality, affordable flooring solutions, from kitchen floors to industrial warehousing, giving you the confidence that we can tackle any project you have in mind. For more information, visit our website contact page and choose the most convenient way to reach us. We value your time and interest and offer a FREE, no-obligation quotation. We believe in providing transparent and fair pricing, reflecting our commitment to your satisfaction, and respecting your decision-making process. Services offered: polished decorative concrete, power–floated industrial concrete, brushed concrete service yards, Underfloor Heating, Domestic and commercial flowing screed, micro-concrete, self-levellers, liquid screeds, and Overlay boards. We look forward to hearing from you and welcome your enquiries.


Contact info

3.2

Average

TrustScore 3 out of 5

14 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Disaster

We spent a small fortune having underfloor heating installed downstairs in my home 7 weeks ago, but due to how poor Midland Flooring's communication and after care is (it's tempting to give a blow by blow account, there are a lot of specifics that could be shared here, but the review would become an unreadable length), this is still not connected to my boiler or functioning. The installation of the manifold is such that no plumber wishes to touch it (we've consulted with at least 10! I've had one quote of £750 for the job, but I am now being ghosted by them). I have gone back to MF, but they have their money now so that's all that matters.

I feel like I've been scammed - it's going to be cold here over Christmas and there's no end to the problem in sight. We specifically chose these guys because they do the installation as well as supply the equipment, but the survey was so ineffectual and they don't plumb the system in, so at this point I have no idea why I've paid double the cost of the other quote I got.

November 3, 2025
Unprompted review
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Rated 1 out of 5 stars

I didn't want to leave a star it's…

I didn't want to leave a star it's about road rage. One of the vans overtaking me on a country road and reckless driving and trying to intimate me has I'm a woman driver on my own in a car giving me the finger etc.... in harpenden I've reported it to the police. Just out of order and rude.

June 2, 2025
Unprompted review
Midland Flooring Ltd logo

Reply from Midland Flooring Ltd

We are sorry you had a bad experience with one of our drivers. I would like to know more about what happened so that I can investigate and respond to you with the outcome. We do not condone this kind of behaviour and take allegations very seriously. We assure you that we will deal with the driver appropriately. As this platform is to review our company performance and not matters that are beyond our control, carried out by reckless individuals. I would ask that you consider retracting the 1-star once we have the chance to deal with this matter, and assuming we do so to your satisfaction. Please would you kindly email the registration number and the area where the incident happened to info@midlandflooring.co.uk.

Rated 5 out of 5 stars

Very reliable

Have used this company on numerous occasions. Always good service at competitive prices.

May 23, 2024
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Reply from Midland Flooring Ltd

Thank you for your review. We appreciate your time.

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Rated 5 out of 5 stars

5 star company

I was carrying out a garden room project that required a concrete floor and contacted midland flooring. I spoke with a guy called steve who was very knowledgable and helpful. After explaining a little more about my project he advised me that i would benefit from a liquid screed slab instead of concrete and to use insulation under the slab. I agreed for them to carry the work out after he sent a couple of his lads out to measure up and quote, again they was verry polite and helpful. They have done an amazing job, and never created any mess at all. 5 star company and i will definitely use them again.

April 25, 2024
Unprompted review
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Reply from Midland Flooring Ltd

Thank you for the review. We will pass your comments on to the team.

Rated 5 out of 5 stars

We have used Midland Flooring on…

We have used Midland Flooring on several occasions for our projects and always found them to competitive and trustworthy. They are easily approachable and always willing to help solve any issues, before the project starts and also if any issues arise during they always come up with a solution to remove the headaches

April 22, 2024
Unprompted review
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Reply from Midland Flooring Ltd

Thanks Adrian always a pleasure

Rated 5 out of 5 stars

Excellent service

Panned finished service yard near Coleshill rather than traditional brush finish allowing larger bays. I was a bit dubious at first but works really well. Thanks guys great job. Will use again on next project.

March 20, 2024
Unprompted review
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Reply from Midland Flooring Ltd

Thank you for your review. We will pass your comments to our teams.

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Rated 5 out of 5 stars

The technical problem solving expertise…

The technical problem solving expertise they bought to projects / tenders allowed us to progress in a manner that bought benefits to the Projects in hand. The tender price was clear and included sundrie items that others would remain silent on.
On site work were undertaken with safety, quality and program at the forefront of the onsite supervisor and operatives .
Steven as always remained in touch throughout tenders and onsite work and provided open and honest responses

April 30, 2024
Unprompted review
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Reply from Midland Flooring Ltd

Thanks you for your feedback we will share it with our teams

Rated 5 out of 5 stars

Great quality floors

Excellent, and great customer service! Really happy with the floor and the work that was carried out. They advised me on the best piping and the mess was barely minimum. Very clean and tidy workers. If I needed my floors doing again I’d definitely 100% recommend these guys.

April 25, 2024
Unprompted review
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Reply from Midland Flooring Ltd

Thanks for the kind review

Rated 5 out of 5 stars

Very competitive price

Very competitive price
Crew arrived on time and we were kept upto date on how job was going.
Also made sure all was tidy at the end of the day

January 9, 2024
Unprompted review
Midland Flooring Ltd logo

Reply from Midland Flooring Ltd

Thank you for you valuable feedback

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