Excellent all round. Quick to fit, boiler is spot on for our house and useage. Staff were all professional and helpful.
Midlands Boiler Group
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See what reviewers are saying
Really good service, most competitive quote I received for a Worcester Bosch boiler, fitted quickly, within days of accepting quote. No issues with the boiler since fitting (only been a month). Insta... See more
Excellent service from start to finish for the fitting of a new boiler. Everything was explained in a clear manner and all questions were answered. The installation was straight forward with care bein... See more
New boiler system fitted. Leighton, the fitter, did neat clean and tidy work 👍🏾 Work took longer than planned, possibly as a result of the age of the home, and there is a further issue yet to b... See more
Company details
Information provided by various external sources
We strive to be the trusted destination for heating installations in the Midlands. Everything we do is about making sure we do the right thing by our customers. This means the right inclusions for your home, and quality work that will last. No hidden fees, no pushy salesmen, no nasty surprises. We're with you for the future.
Contact info
Birmingham, United Kingdom
- 0121 269 0453
- enquiry@midlandsboilergroup.co.uk
- www.midlandsboilergroup.co.uk
Excellent all round
Excellent all round. Quick to fit, boiler is spot on for our house and useage. Staff were all professional and helpful.
Really good service
Really good service, most competitive quote I received for a Worcester Bosch boiler, fitted quickly, within days of accepting quote. No issues with the boiler since fitting (only been a month). Installer (Lloyd) was polite courteous and efficient. Willing to answer all my questions and tidied up after himself +took old boiler away.
I also took them up on there service offer which seems great value for money.
worked really well very tidy no problems
These guys did a great job at a great…
These guys did a great job at a great price. I wanted a new boiler install in one day for my elderly parents. They put two guys on the job and got it sorted in the day - just what i wanted. They were neat, clean and polite and the boiler is brilliant. The guys on the phone were great and the guy who visited to quote was very good. Be aware, Midlands Boiler Group is a sales organisation that uses local plumbers - the whole thing worked very well for me, but maybe worth checking on who is doing the job.
first class service from start to finish
We got 4 quotes and one was from a big name in the industry, Midlands boiler group from start to finish were the most professional and personable company to deal with, good advise regarding the installation that creates serious questions with our alternative quotes, from a friendly surveyor who made my wife feel at ease as she was having to organise this, and made extra stressful as we have a new born baby. The staff at their head office were great and I find them to be bsolitely first class! Really impressed by this company.
Would really recommend midland boiler…
Would really recommend midland boiler group, great customer service and the engineers (Matt and Glenn) were brilliant. We weren’t in while most of the work was taking place but came back and was very satisfied with the standard of work.
Excellent
Prompt, helpful and competitive. A very good installation!
DO NOT USE THIS COMPANY.
Had boiler fitted in November, had nothing but trouble, Martin their installer absolutely disgraceful. Left the room the boiler was fitted in a total mess, did not clean up after himself, moaned about being tired all the time. Told us to put the water back on which we did, then he found out he hadn't fitted the boiler correctly, shouted for us to turn water back off. Carpet and floorboards soaking wet, kitchen wall cracked a few weeks later with water running down the wall. Brown tide mark on kitchen ceiling, Contacted Midlands Boiler Group, they won't help us, instead fobbed us off and said the insurance claim will have to through the installers insurance company who have still not contacted us. Have now spoken with our solicitor and will be taking the matter further.
If you do unfortunately still want to buy a boiler from them, pay by Direct Debit. That way, when they ruin your property like they have ours, you can cancel the DD until they fix your property from their very poor workmanship. They are cheap and a cowboy outfit.
PLEASE DO NOT USE THEM!!!

Reply from Midlands Boiler Group
Very good and clean workers and very…
Very good and clean workers and very reliable would recommend. Thank you
Fantastic experience from start to…
Fantastic experience from start to finish. World Class customer service. Would highly recommend to my friends and family.
They installed a pressurised cylinder…
They installed a pressurised cylinder system in the garage, they've done a fantastic job and I would recommend them. They did a great job and didn't make any mess at all. Phil did a great job.
accommodating, professional and reliable
accommodating, professional and reliable, helped us out of a pickle when our boiler packed up the weekend before Christmas. Would recommend to give them a call.
Ten days before christmas my central…
Ten days before christmas my central heating expired.I contacted midland boiler group and they managed to complete installation of a new boiler by 21st december thus saving christmas.all the people involved were professional and conscientious,well done
arrived late no boiler had to go to…
arrived late no boiler had to go to another supplier. made start of job
lasting late into afternoon not enough information given on working
of thermostat

Reply from Midlands Boiler Group
First class service
Fabulous service turned up exactly on the time that they said they would the engineer was polite and friendly and didn’t leave till he had tested all the system and that we were perfectly happy
Great customer service👍🏻👍🏻👍🏻
Great customer service, friendly quote by salesman, clear backroom staff. Efficient fitting staff, clean, polite, knowledgable . All round quality service and a great product .
Very knowledgeable people came to fit…
Very knowledgeable people came to fit our new boiler and they were able to also sort out issues we'd had with our central heating for a few years. Previously we were on BG Homeserve. I'd definitely recommend them.
I have to say of the three companies I…
I have to say of the three companies I sought our boiler quote & installation from. Midland were the most prompt, friendly and caring company I came across. I never once felt pressured for the sale. Comfortable that I was in honest hands offering me the best advice for my situation. Along with excellent after sales care, I can happily recommend this company. 7 stars if I could!
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