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2.2

Poor

TrustScore 2 out of 5

13 reviews

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2.2

All reviews

(13)

6 reviews in the last 12 months

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Rated 1 out of 5 stars

I have been a loyal customer for many…

I have been a loyal customer for many years, which is why this experience has been so disappointing.

In April, I brought my iPhone XR in for repair. I was initially told it had a motherboard issue and couldn’t be repaired. Later, I was told the battery and charging port had been replaced, the phone was back up and running, and I paid €130.

I then put the phone away in a drawer. Before going on holidays, I took it out to download apps and found it wouldn’t turn on. I brought it back to the shop and was then told the fault was due to liquid damage. I explained that the phone had been sitting in a drawer since I collected it, but the shop declined to stand over the repair.

I left extremely disappointed with both the outcome and the customer service. After many years as a loyal customer, I won’t be returning.

Based on my experience, I would avoid this business. I believe there are better value and more trustworthy phone repair options in Midleton. Do your research and look at all the reviews online before deciding where to bring your device.

July 16, 2026
Unprompted review
Rated 1 out of 5 stars

Absolute horrible bully of a human…

Absolute horrible bully of a human being. Just google midleton it reddit. Hides behind his mental health issues. He needs to be locked up away from people. AVOID AT ALL COSTS

January 26, 2026
Unprompted review
Rated 1 out of 5 stars

What a RUDE man- avoid at all cost!

What a RUDE man- had a cracked screen front and back. Initially I met a lovely polite girl.
So she took a deposit off me to 'order in parts' or they couldn't go ahead with it.
I got quoted €290. to fix both screens.
I priced a guy in Cobh and he was €145. so went with that.
When I called back to get my €30. deposit back I met the RUDEST MAN-who said to me I would be out of business if I gave everyone back their €30.
So I paid them €30. for nothing :(
He said we could stand here and fight (?) all day so said I can give you three chargers for the €30.
But I wanted the money back.
STAY WELL AWAY!

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Great Service

Been into this guy a couple of times and always great to deal with my mother recently had a technical issue with her phone and he managed to sort the issue within minutes at the counter and refused to take payment. Absaloutle gentleman and would definitely recommend.

January 13, 2026
Unprompted review
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Rated 1 out of 5 stars

Abhorrent Service

Ive just read about the owners absolutely sickening behaviour towards a young lad earlier this year. Denying him of his consumer rights, verbally abusing him and even going as far as calling what he believed was his place of work in an attempt to get him sacked. All of this over two poorly applied €30 screen protectors. His 'apology' was half hearted and attempted to shift the blame onto a bad day and a misunderstanding, not even mentioning the phone call to the business trying to take food off of this lads table. I must say I haven't been in this shop, but I am sure I never will be in the future. You'll find better products and customer service on amazon. I would recommend anybody thinking of giving this man business to look up the multiple posts and videos of his behaviour, and having a second think before handing him any money.

May 14, 2025
Unprompted review
Rated 2 out of 5 stars

Refuse to buy

The screen protectors looked really good so I picked what I wanted, it told me if I wanted a €5 discount on the blue protectors to use the code which it did and it said it didn't work this month, so I picked again and picked two screen protectors at a discount and when I went through to pay the postage jumped from €5 to €15 because I'm in Scotland so not worth paying extra

July 14, 2025
Unprompted review
Rated 1 out of 5 stars

Absolutely horrified I am

Absolutely horrified I am. I went in as my iPhone 14 had a nasty crack along the screen after the missus drove over it in the Land Rover. Went in anyway and the lad behind the counter was obviously having a bad day as he had a big cranky head on him. I told him what happened and he looked at me with a confused expression and said “wha?!” And so I reiterated. He then let out a sigh and said he “wished people like me would fall off the edge of this flat earth”. I didn’t kno what was going on so I said don’t bother I’ll take it to the Paklstanls down Main Street and he looked up at me and went crossed eyed I swear. He came out around the counter and started doing small kicks into the air as he trundled over to me. I said I’d better not get into a fight over a phone so I walked out and said I’d never be back. Be careful people, they do be letting anyone own businesses these days.

March 12, 2025
Unprompted review
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