Midnight Hour Reviews 1,121

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 1,071 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are well-made and often exceed expectations. People are also very satisfied with the delivery service, highlighting fast shipping and accurate tracking information, ensuring orders arrive on time and in perfect condition. However, some customers also noted issues with the return policy, finding it to be strict or unclear, especially when items don't fit as expected. A few other people also felt that sizing could be inconsistent, leading to the need for returns or exchanges.

What people talk about most

Product

Reviewers highlight positive aspects of the product, consistently praising the high quality and beautiful... See more

Quality

Customers consistently note positive experiences with quality, praising the high-quality, well-made, and... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting fast and speedy shipping. Many... See more

Order

Customers had positive experiences with order. Many reviewers praised the ease of ordering and the quick... See more

Return policy

People report ambiguous experiences with the return policy. Many customers found returns and exchanges to be... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Midnight Hour is my go-to witchy and Gothic brand! Everything is such high quality and beautifully made/designed clothing. I was always the unusual and punk/gothy kid in high school and now this almos... See more

Rated 5 out of 5 stars

The dress fit perfectly and the tights were more comfortable than expected. The tights were also a little confusing to put on but only because they got a little winded up. Otherwise I got so many comp... See more

Rated 5 out of 5 stars

I love Midnight Hour. I have purchased several outfits from them and have been extremely impressed by all their f them. The clothes are good quality and fit true to size. The material is comfortable a... See more

Rated 5 out of 5 stars

The quality of both of the pants I've ordered is so much higher than I expected and I'm so thrilled. I've gotten loads of compliments on both. Sizing is pretty accurate, and I loved that it arrived in... See more


Company details

  1. #25 of 291 best companies in Clothing Store

Written by the company

Dark aesthetic fashion brand. Gothic and alt inspired clothing and accessories with superior quality and fit. Plus size inclusive. Female and family owned, based and shipped from Los Angeles, California.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 58% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

I love every piece of clothing I have…

I love every piece of clothing I have received! The clothes are all as advertised, and are high quality. My 2 hoodies are my absolute faves, I wear them all the time! I look forward to shopping here for a long, long time. Fast shipping. Easy shopping experience. A+

April 13, 2026
Rated 5 out of 5 stars

I have ordered clothes from Midnight…

I have ordered clothes from Midnight Hour several times and have loved everything I bought. This last order was for the Moth to te Flame dress and for the Oxblood pants. They came very fast. I love both items. I will have to hem the pants since I’m 4’11.5”.

April 18, 2026
Rated 5 out of 5 stars

Corporate Goth Perfection

The styles in the store are so varied and size-inclusive. The pieces I got came in perfect shape and were exactly what I’d hoped for! Corporate goth deliciousness.

April 18, 2026
Rated 5 out of 5 stars

This shop is a solid bet

This shop is a solid bet. The pieces are classic, elegant, and beautiful with a subtle dark edge that is not over the top. The sizes are consistent across the board and also true to size. I love this store and will forever be a fan.

April 21, 2026
Rated 4 out of 5 stars

Lovely clothes

Lovely clothes, but a little pricey. I got a Midnight Hour gift card for Christmas. I was very happy to receive it and I ordered a gorgeous dress, but I don't think I would've done so if it wasn't a gift. I love it, though. Its a great item.

January 14, 2026
Rated 5 out of 5 stars

Great Quality and Service.

I keep coming back because of the quality and style. As someone who prefers feminine clothes to masculine, the sizes are accurate and well-fitted. I have yet to have any trouble with delivery and ordering, and the clothes arrive in a timely manner.

May 13, 2026
Unprompted review
Rated 5 out of 5 stars

Yay for cute plus size clothing and peak customer service!

I got a few shirts and they was an issue with them. The midnight hour customer service team was ON it. I didn’t even say anything as I just got them. Larissa emailed me and refunded for the tank tops. I love buying from midnight hour because the clothing is comfortable and breathable. I am fat and the plus size section is amazing why I keep coming back.

April 21, 2026
Rated 1 out of 5 stars

What a stench!

I ordered what looked like a lovely dress; when it arrived, it smelled absolutely awful. It turned out to be too large, but there was nothing with it about returns. It’s currently out in the garage, awaiting trash day. Next time, I’ll shop Disturbia.

April 16, 2026

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