Ordered a stereo for my mk6 golf gti after watching a you tube video by Fizzy..decided to order one using the link on his channel and also received 5% discount using a code. The website was easy to us... See more
Company replied
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See what reviewers are saying
Ordered the 4GB e46 head unit and received the 2GB version 2 days later. Waited for Monday and emailed to get a refund or a replacement radio, I send the radio back the following morning and hear noth... See more
I placed an order for a performance air induction kit for my MK5 Golf from Midnight Performance and can genuinely vouch for them. Delivery time was quick and the team were very helpful when I had ques... See more
Company replied
I found this company from a Youtube review of one of their products. Product was well described and exactly what I wanted. Delivery was quick and protected well with the packaging. Unfortunately the i... See more
Company details
Written by the company
Luxury Performance parts without the high price tag. All Modification racing parts to make your car stand out from the crowd.
Contact info
United Kingdom
- info@midnightperformance.co.uk
- midnightperformance.co.uk
3.4
Average
51 reviews
Replied to 25% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I didn’t end up buying the product as I…
I didn’t end up buying the product as I found it cheaper elsewhere but I must say their customer service and response times were very quick and super useful. Much appreciated regardless
July 9, 2024
Unprompted review
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Amazing service.Fast and…
Amazing service.Fast and efficient.Helped me choose the wright products for my car.Fantastic
July 7, 2024
Unprompted review
Reply from Midnight Performance
Thank you for your amazing review! We're thrilled to hear you found our service fast and efficient. It's great to know we could help you choose the right products for your car. We appreciate your kind words and look forward to assisting you again in the future!
Good company bringing inexpensive mods…
Good company bringing inexpensive mods to the car community
May 17, 2024
Unprompted review
Reply from Midnight Performance
Thank you for your positive feedback! We're glad to hear that you appreciate our efforts to provide affordable modifications to the car community. Your support means a lot to us. If you have any suggestions or need assistance in the future, please feel free to reach out. Enjoy your mods!
Best regards,
Midnight Performance
Very happy
Very helpful customer service I had an issue with one of the units. I messaged the company direct via instagram and they sorted my order within a week. Will definitely recommend and buy again from this business.
May 16, 2024
Unprompted review
Reply from Midnight Performance
Thank you so much for your kind words! We're thrilled to hear that our customer service team was able to assist you promptly and resolve the issue with your order. Your recommendation means a lot to us, and we're delighted to know you'll be shopping with us again. If you ever need anything in the future, don't hesitate to reach out. Thanks again for your support!
Best regards,
Midnight Performance
Disappointed
The product ordered (Audi A3 headunit) is ok, but it only shipped with 2 ‘keys’ needed to release the oem unit (not 4 as described and needed) which was a pain and the steering wheel controls and rear speakers dont work now. Customer service has been non responsive. I would not buy again or recommend this company to others.
May 16, 2024
Reply from Midnight Performance
hi, bradley we sent you an email last week with the link for the adapter for the rear speakers and more information regarding the canbus unit however we didn't get a response. I can send it over again incase it got lost in your inbox.
I'm extremely sorry you've had this experience but don't worry we'll get it sorted out asap.
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Best product on the market for the…
Best product on the market for the price. Direct fit and quality products
May 13, 2024
Unprompted review
Reply from Midnight Performance
Thanks for the review. If you need anything else just let us know and we'll try our best to help👍🏼
Great
Good Communication, intake sounds brilliant and much cheaper than any other intakes for the Leon 5f tsi will use again 👍
May 11, 2024
Unprompted review
Reply from Midnight Performance
Thanks for the review. If you need anything else just let us know and we'll try our best to help👍🏼
Please DO NOT buy from Midnight…
Please DO NOT buy from Midnight Performance!! Scammed my son out of £130. Did not send goods and do not respond to emails. Stated they sent and Royal Mail are to blame and need to take it up with them. Then did not reply to any emails, very upset 17 year old. Bank are now involved! Buy at your own risk!
Their reply is an utter joke, emailed them 4 times and no response. Said it’s for us to claim against Royal Mail. You are a scammer as you know it’s you that needs to sort it out at your end! Funny as you set up on trust pilot and you have already had two negative reviews out of four. As before DO NOT BUY! You will be disappointed!
March 26, 2024
Unprompted review
Reply from Midnight Performance
Hi, we are very sorry you haven't received your order. Could you send us your order number so we can check this out. Have you sent the email to the correct email address? We also have our Instagram clearly stated on our website which you can also contact us on it is @midnightperformanceuk. When you get a chance contact us and we'll get this sorted out.
Also a tracking number is send with every order so to claim that we scammed you is a complete and utter lie as there is proof of us sending out our products. We cannot take blame for what the delivery service does yet we still take it upon ourselves to rectify their issues.
And also think if a business was there to scam people why would they setup a trustpilot profile and allow customers to share reviews wouldn't that counteract them trying to scam people?
Waste of time / money
Headunit doesn’t “lock in” and falls out, even after doing the adjustments that the company recommended. Also, the sound quality is not nearly what it should be especially since my car is equipped with “Bose”…and yes I paid for the adapter harness. Sound quality is so inconsistent and volume & bass jump around without me touching the controls. A refund would be nice honestly…
March 2, 2024
Reply from Midnight Performance
Hi, we're extremely sorry you've had this experience. We did respond to your email and gave advice to rectify this issue but received no response. From everything you had described they are all down to an installation error and not a system error.
We're not sure which mechanic installed the unit but we definitely recommend a professional to install our system.
Here is a review of our unit which is installed correctly.
https://youtu.be/fAUq4IZQ-Ss?si=IFrr8wekWtbwCjSx
All of these issues you are having are very simple to fix we'll talk you through how to do it correctly
So for the fitment of the unit the 4 metal tabs are what hold it in place these are adjustable to make it a tight fit. Now for the sound quality that is down to the source of your music and in regards to bass and volume adjustment will only change to what you set them to. Unless maybe you have a faulty device connected via usb/aux which is altering the settings. To adjust the sound settings go onto the amplifier and adjust them to suit your preferences. If you have any other issues contact us and we'll be happy to help.
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Ordered a stereo for my mk6 golf gti…
Ordered a stereo for my mk6 golf gti after watching a you tube video by Fizzy..decided to order one using the link on his channel and also received 5% discount using a code. The website was easy to use and even though delivery was stated at 2 weeks I'm happy to say it is arriving tomorrow after just 4 days.
April 7, 2024
Reply from Midnight Performance
Thanks for the review. If you need any other help just let us know 👍🏼
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