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MiFinity Reviews 1,650

TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Looking at 223 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the user experience positive, appreciating the ease of switching between currencies and the smooth process for deposits and withdrawals, especially to bank cards. Many also highlight the quick transaction times and the helpfulness of the support team in resolving issues. However, some people were dissatisfied with the payment process, noting that winnings can take days to enter their accounts and that verification for withdrawals can be a lengthy and frustrating experience. Some reviewers also mentioned difficulties adding bank cards and issues with unresponsive customer service, leading to delays in accessing funds.

What people talk about most

Payment

Customers consistently note ambiguous experiences with payment. Many reviewers report significant issues with... See more

User experience

Customers had positive experiences with user experience. Many reviewers praise the ease of use, with some... See more

Response time

Reviewers highlight ambiguous aspects of response time. Many customers express frustration over slow... See more

Service

Consumers find service to be ambiguous, with many praising it as excellent, good, and seamless, highlighting... See more

Customer service

Clients share ambiguous opinions on customer service. Some customers praise the support, highlighting quick... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Example: online gambling withdrawal funds are a lengthy process once funds are approved the transferred to Mifinity, more time is required for Mifinity to verify. Why do I need to verify small amount,... See more

Company replied

Rated 4 out of 5 stars

Support helped me with a KYC Hold on my withdrawal. It was explained as a standard process, and the issue was resolved quickly. Very pleased with the service.

Company replied

Rated 4 out of 5 stars

Transfer time is reasonably quick to bank account. However think fees are a bit outrageous and should be reduced.

Company replied

Rated 3 out of 5 stars

I like it. It's easy too use. I'm just waiting on my verification to go through I've sent it 3 times so I'm a little worried about it. My verification went thru so 100% trust this site

Company replied


Company details

  1. Financial Institution
  2. Payment Service

About MiFinity

Written by the company

MiFinity. Your Global eWallet for Fast, Secure & Low Cost Payments

MiFinity is a global digital eWallet trusted by millions of users who want a fast, secure and flexible way to send, spend and manage their money worldwide. With support for 223 countries and over 80 integrated payment methods , MiFinity gives customers a seamless way to pay online, transfer funds internationally, and enjoy super low fees across all their daily payment needs.

Designed for simplicity and speed, the MiFinity eWallet empowers you to pay online at over 1,200 merchants , send money to friends and family, and manage multiple currencies from one intuitive app. Whether you're topping up your favourite gaming accounts, making international purchases, or sending transfers abroad, MiFinity makes every transaction quick, secure and effortless.

What Makes MiFinity Different?
• Global reach & multi currency support - Create up to nine wallets in 18 currencies and transact across over 223 countries with ease.
• Super low fees - Enjoy competitively priced transfer fees and cost effective payment options designed for everyday use.
• Over 80 payment methods - Deposit using cards, bank transfers, vouchers and many other popular global/local methods.
• Lightning fast transfers - Enjoy instant payments between eWallets and rapid international money transfers.
• Top tier security - MiFinity uses advanced anti fraud technology, biometric login, and FCA regulated standards to secure every transaction.
• User friendly app - Our redesigned mobile app offers a clean, intuitive experience with personalised offers, transaction monitoring and fast onboarding.
• We also run exciting competitions throughout the year, so we encourage customers to keep their marketing preferences enabled to receive the latest updates and opportunities to win.

Customers can also enjoy our MiRewards loyalty programme, which turns everyday eWallet activity into MiPoints that can be redeemed for cash credits and exclusive rewards. Learn more about MiRewards now.

What You Can Do With MiFinity?
• Create a free MiFinity eWallet in minutes.
• Verify your account quickly and securely in app.
• Deposit with over 80 payment methods (availability varies by region).
• Hold and manage multiple wallets in different currencies.
• Send money worldwide with low fees and fast settlement times.
• Redeem MiFinity eVouchers directly into your eWallet.
• Receive funds through a free Virtual IBAN (UK & EEA customers).
• Spend securely at your favourite online sites with MiFinity’s seamless checkout.

Our Commitment to You
MiFinity is built on reliability, transparency and trust. Our cloud native technology ensures scalability and uninterrupted service, while ongoing innovation helps us continually improve your payment experience. Whether you're managing everyday finances or sending global transfers, MiFinity gives you a smarter, safer way to move your money.

Get Started Today
Download the MiFinity App:

App Store: https://apps.apple.com/gb/app/id1440262293
Google Play: https://play.google.com/store/apps/details?id=com.mifinity

Create your free eWallet:
https://secure.mifinity.com/auth/signup


Contact info

3.5

Average

TrustScore 3.5 out of 5

2K reviews

5-star
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1-star

Replied to 99% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Service going down the drain

I’ve been using MiFinity for years now and it’s just getting worse and worse by the day. In the last 6 months every other transaction is being on hold or you need to contact support. The support ofcourse needs ages to respond. My account is fully verified and now I deposited and the site said the deposit through crypto was a success but no money got credited. What’s the point in having a service when you need to contact support every transaction. At this point I can just do the transactions through support directly.
I’ve been using this service for years because it was fast and convenient but now it’s slow and inconvenient.

I’ve already wrote support but ofcourse I get a quicker answer on Trustpilot then on your support tickets.
Funds haven’t been placed on hold I just got no update and it still says in progress.

April 7, 2026
Unprompted review
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Reply from MiFinity

Dear Josh, We are sorry to hear the difficulties you have experienced with us, and we sincerely apologize for any frustration this may have caused you! Please note your experience matters to us and we would like to rectify this matter.
Regarding your funds being place on a hold, Please note that payments are placed on hold to be reviewed by our team, once the review is complete the funds are released.
Can we kindly ask you to reach out to us on clientservices@mifinity.com in order to us to resolve this matter.

Rated 1 out of 5 stars

Adress proof

Adress proof

April 4, 2026
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Reply from MiFinity

Dear Wojciech, We deeply regret the inconvenience caused.
We can confirm your document was rejected as the document provided was not a valid document. If you need any additional support, please don't hesitate to contact us on clientservices@mifinity.com and we will be happy to help you further.

Rated 1 out of 5 stars

SCAM, pending order for 2 days without reply

8eaba2df-9a89-4c29-b13f-f50f270a572c



My order pending for 48 hours



It was clearly said to be done within 24 hours

now its 48 hours WITHOUT response



I am going to complaint on all review forums and social media now

March 30, 2026
Unprompted review
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Reply from MiFinity

Dear Wajahat, Thank you for sharing your feedback. We apologize for lack of clarification regarding your account and for any inconvenience caused.
Please know that your experience matters deeply to us, and we're committed to making it right.
We'd like to explain that your payments/access to your funds may be on hold due to being reviewed by the relevant department. Please reach out to us directly at clientservices@mifinity.com and provide us with your personal details for further help.

Rated 1 out of 5 stars

Serious Compliance Issues: €6,700 Deposited in Minutes to Illegal Casino

!!!- I want to raise serious concerns about MiFinity. Through this payment service, I was able to deposit €6,700 within just 10 minutes into an online casino I was directed to via a Dutch affiliate website. This casino is illegally offering gambling services to Dutch citizens.

What is especially alarming is that this casino has already been fined and sanctioned by the Kansspelautoriteit. Despite this, MiFinity still facilitated fast and large transactions to this platform without any apparent restrictions or proper checks.

This raises major questions about compliance, consumer protection, and responsible payment processing.-!!

March 30, 2026
Unprompted review
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Reply from MiFinity

Dear ashkan mori,

Thank you for sharing your feedback.

MiFinity Malta Ltd operates strictly as a regulated payment services provider by the Malta Financial Services Authority.

Our role is limited to the processing of payment transactions on behalf of merchants/gaming operators; we do not own, operate, manage, or control the commercial activities, licensing status, or operational conduct of merchants/gaming operators or their associated platforms in individual jurisdictions.

Accordingly, MiFinity is not a contracting party to the underlying transaction between you and the gaming operator, nor are we responsible and or liable for the gaming operator's business operations, regulatory positioning, customer service practices or refund of gaming losses occasioned by gambling addictions.

Any disputes relating to the legality of the gaming operator merchant’s services in a specific jurisdiction, or requests for refunds arising from such disputes, must therefore be addressed directly with the merchant/gaming operator and not with MiFinity Malta.

Rated 5 out of 5 stars

Perfect for transaktion

Perfect for transaktion

March 29, 2026
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Reply from MiFinity

Hi Dejan, We are beaming with joy after reading your 5 star review, This means the world to us and we hope you continue to enjoy using our growing E-Wallet!

Rated 5 out of 5 stars

Okkkkk

6/6
🔥🔥🔥🔥🔥🔥‼️‼️🚨

March 28, 2026
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Reply from MiFinity

Thanks you so much for the amazing 5 star review Marcin, We are over the moon to hear you are happy with our service!

Rated 1 out of 5 stars

Scammers

AVOID!!!!!

Scammers. Absolute scammers.
I purchased a code. They took my money. Went to use the code, CANT! They force you to sign up, upload your ID, take a photo of yourself and then you can’t even use what you have already paid for. No cash to code has ever done this before! Now my ID and credentials are with some random company that won’t even adhere to a purchase. They blocked me out of the account that I was forced to sign up to, there is no way to contact them other than an email which they do not reply to and a phone number that just goes to a voicemail.

DO NOT USE

March 21, 2026
Unprompted review
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Reply from MiFinity

Dear Trey,
We are saddened to hear your are dissatisfied with our service, We apologize for lack of clarification regarding your account and for any inconvenience caused. Please note as a financial institute we are required to ask you to provide further documentation from time to time, this is due to the licensing regulations we operate under and it is our due diligence to request this information. To resolve the issue, please email us at clientservices@mifinity.com with your name and key details and our customer support team will be happy to rectify or clarify any issues you are experiencing.

Rated 3 out of 5 stars

Took a long time to get my money…

Took a long time to get my money transferred

December 16, 2025
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Reply from MiFinity

Dear Marlana, We're sorry to hear about your experience, and we understand your frustration.
We also thank you for taking the time to leave your feedback and bringing this matter to our attention.
Please note, withdrawals are processed within 24 hours on our side, but it can take up to 1 – 3 working days as this is dependent on the bank’s response times when they apply the funds to the account. Can we kindly ask you to reach out to clientservices@mifinity.com if it has been over the advised timeframe and our helpful customer service team will assist you further.

Rated 1 out of 5 stars

Do Not open an accout IT is a SCAM…

Do Not open an accout IT is a SCAM company.
You cannot get your money out from your account!

March 16, 2026
Unprompted review
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Reply from MiFinity

Dear Mihaly, we are saddened to hear your are dissatisfied with our service, we apologize for lack of clarification regarding your account and for any inconvenience caused. We'd like to explain that your payments/access to your funds may be on hold due to being reviewed by the relevant department. Please reach out to us directly at clientservices@mifinity.com and provide us with your personal details for further help.

Rated 1 out of 5 stars

It is a scam company

It is a scam company, refusing the withdrawal for no reason, to get hold on to your money.
Email response from customer service is just nonsense.

March 16, 2026
Unprompted review
MiFinity logo

Reply from MiFinity

Dear Mihaly, we are saddened to hear your are dissatisfied with our service, we apologize for lack of clarification regarding your account and for any inconvenience caused. We'd like to explain that your payments/access to your funds may be on hold due to being reviewed by the relevant department. Please reach out to us directly at clientservices@mifinity.com and provide us with your personal details for further help.

Rated 5 out of 5 stars

Easy sign up

March 5, 2026
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Reply from MiFinity

Thanks you so much for the amazing 5 star review Andrea, We are over the moon to hear you are happy with our service!

Rated 5 out of 5 stars

Good

Good e-wallet

March 9, 2026
Unprompted review
MiFinity logo

Reply from MiFinity

Thanks for sharing your rating with us and the community Karol!, we sincerely appreciate you taking the time to leave us such great feedback and we are over the moon to hear we have provided you with a positive experience.

Rated 5 out of 5 stars

The easiness of the whole…

The easiness of the whole procedure.Fast verification.The app goes well

March 7, 2026
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Reply from MiFinity

Hi Robert, We are thrilled to hear you had such a positive experience with us!
Thank you for taking the time to share your feedback with us on Trustpilot.

Rated 5 out of 5 stars

Great service !

November 28, 2025
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Reply from MiFinity

We’re really grateful and appreciate you taking the time to share your rating with us Cec. Please let us know if there is anything we can do to improve our service.

Rated 5 out of 5 stars

The best until now

The best until now , but needs more fast withdrawals sending money to clients, thank you, and good luck.

March 4, 2026
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Reply from MiFinity

Hi Mohammad, We are thrilled to hear you had such a positive experience with us!
Thank you for taking the time to share your feedback with us on Trustpilot.

Rated 5 out of 5 stars

The process with Mifinity is seemless…

The process with Mifinity is seemless and the customer service is top notch 👌 👍

February 20, 2026
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Reply from MiFinity

Dear Customer, we would like to express our heartfelt gratitude for your fantastic review! It is review and experiences like this that make our hard work rewarding.

Rated 5 out of 5 stars

Jest super !!!!!

February 22, 2026
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Reply from MiFinity

Cześć Mariusz, jesteśmy bardzo szczęśliwi po przeczytaniu Twojej 5-gwiazdkowej recenzji. To dla nas bardzo ważne i mamy nadzieję, że nadal będziesz zadowolony z naszego rozwijającego się portfela elektronicznego!

Rated 1 out of 5 stars

Extremely unreliable

Kept disconnecting from the app no reason given as to why it was constantly doing this just a bad terrible experience. UPDATE: I HAVE SENT THROUGH A DETAILED EMAIL EXPLAINING CIRCUMSTANCES AWAITING REPLY

January 1, 2026
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Reply from MiFinity

Dear Omar, we are sorry to hear of the difficulties you have experienced with us, and we sincerely apologize for any frustration this may have caused you! Please note your experience matters to us and we would like to rectify this matter. Can we kindly ask you to reach out to us on clientservices@mifinity.com in order to us to resolve this matter.

Rated 2 out of 5 stars

Fast but way over too expensive you pay…

Fast but way over too expensive you pay 10€ to withdraw 500€

February 18, 2026
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Reply from MiFinity

Dear Dami x, We are saddened to hear your are dissatisfied with our service. We appreciate you taking the time to share your feedback with us. Your input matters to us. To gain a better understanding of our transparent Fees, please feel view our site https://www.mifinity.com/en/fees/

Rated 1 out of 5 stars

🖕🏽🖕🏽🖕🏽🖕🏽🖕🏽

🖕🏽🖕🏽🖕🏽🖕🏽🖕🏽
you scammers

February 7, 2026
MiFinity logo

Reply from MiFinity

Dear Kund, We are deeply sorry that we did not meet your expectations. Your experience is important to us and we will work diligently to correct this issue.
To resolve the issue, please email us at clientservices@mifinity.com with your name and key details and our customer support team will be happy to rectify or clarify any issues you are experiencing.

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