Mifo Reviews 

489
TrustScore 2 out of 5

2.0

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with product quality, with items failing shortly after purchase or not working as advertised. A common complaint was the lack of responsiveness from customer service, with many experiencing minimal or no communication regarding their concerns. Reviewers also frequently mentioned difficulties in obtaining refunds for faulty products or unfulfilled orders, despite initial agreements. Conversely, a small portion of people felt that some products offered good sound quality, comfortable fit, and reliable battery life for casual use or specific activities like the gym. However, even among these positive experiences, some noted that the sound was more decent than impressive, or that volume could be an issue in noisy environments.

What people talk about most

Product

Reviewers mention ambiguous feedback about product, with some customers praising ease of connection, comfort,... See more

Quality

Clients share ambiguous opinions on quality, with some reviewers praising the sturdy case, dependable battery... See more

Response time

Customers consistently note negative experiences with response times, frequently reporting a complete lack of... See more

Customer service

Reviewers highlight negative aspects of customer service, with many describing it as non-existent, extremely... See more

Refund

People report negative experiences with refund, with many customers stating they have not received their... See more

Reviews shaping this summary

Rated 2 out of 5 stars

These earbuds worked really well for the first 2 months however. If using an direct sunlight they can cut out, increase/decrease volume or completely shut down. Very annoying while running a half mara... See more

Rated 3 out of 5 stars

When I tried the Sonictrek QuietMix headphones, the noise cancelling worked decently in my office. However, after two hours, the ear cushions felt a bit warm. Sound quality is fine for calls and music... See more

Rated 3 out of 5 stars

When I used the Sonictrek sleep buds, they were very comfortable for side sleeping. I barely felt them in my ears. The audio is more suited to soft sounds than music, but they did help me relax at nig... See more

Rated 3 out of 5 stars

I bought the Mifo 05 plus Gen 3 less than a month ago and have mostly used them at night to relax or watch videos. It was easy to set up, and they attached immediately, but it took me a little longer... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

mifo manufactures and sells high end audio accessories including the award winning O5 True Wireless earbuds with charging case


Contact info

2.0

Poor

TrustScore 2 out of 5

489 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.0

All reviews

(489)

123 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered earpods and paid

A SCAM Company
I ordered earpods and paid. Goods never arrived. Delivery status has it out for delivery 8 days agao. Still not arrived. Have sent two emails to company and not had any response. DO NOT BUY from them.

September 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Took money and didn't deliver

I purchased earphones 5 days ago. Have heard nothing from them, no receipt... nothing.

No phone number to call, waiting in the Chat queue 3 times for over an hour. Last time, they just cut me off when it was 5pm and said 'closed'.
I doubt these are ever going to arrive.

September 5, 2025
Unprompted review
Rated 1 out of 5 stars

The product does not work as described

The product does not work as described. Their support doesn't want to know you. They just mess you around and take days to respond, if they answer at all. Spend your money on a reputable brand. Check out what Consumer Affairs in Vic has to say "Public Warning"

September 2, 2025
Unprompted review
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Rated 1 out of 5 stars

We purchased earbuds from MIFO

We purchased earbuds from MIFO. No response from MIFO to when these would be delivered after 13days, when they say delivery would be within 3-5 days. We believe that the earbuds will never show up. We suggest that you don't deal with this company.

September 1, 2025
Unprompted review
Rated 1 out of 5 stars

BEWARE of MI-Fo Products

Mi-fo agreed to replace my faulty recently purchased earbuds - now mifo.co.uk Support have gone silent and are not responding for over two weeks now.

Avoid this company - i have been ripped off !

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

Don't deal with Mifo…

Checking out I inadvertently clicked on an item they were trying to upsell and despite promises of refund and me sending evidence or the return no refund has been made, and no one responds to my email requests. No phone number, no people, just a scam

August 18, 2025
Unprompted review
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Rated 1 out of 5 stars

Fell for this scam!

Fell for this scam!! No return emails and no phone number to call for customer service! Not sure how they get great reviews as they are thieves!!

August 15, 2025
Unprompted review
Rated 1 out of 5 stars

I paid for Mifo O5 Plus Gen 3 and…

I paid for Mifo O5 Plus Gen 3 and airfome durable carrying case. The website promised delivery in 2-4 business days. I contacted them when there was no updates passed the delivery dates and was informed it would take more than 2 weeks due to no stocks. 10 days later I was informed that they have restocked and will be available in 2 days. I asked them to cancel the order since there was no response from them. They said they cancelled but 1 week later they still have not refunded the money, nor have I received the items ordered. Despite multiple emails that I sent to them, they did not response to any. I am about to report them to the ACCC next. I wished I read more on their reviews. I have just found a warning from consumer affairs Victoria regarding this same issues experienced by buyers. Such a dishonest company that does not deserve to be on top 10 earbuds.

August 19, 2025
Unprompted review
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Rated 1 out of 5 stars

DO NOT BUY MIFO PRODUCTS

DO NOT BUY MIFO PRODUCTS: I would give zero stars if it was an option. Mifo took 4 months to facilitate the return of my faulty earbuds, which they confirmed they received on 14/05/25. Since then they have ignored my email correspondence & have not sent the replacement earbuds. There is no option to call them giving me no means to sort this out. Worst company I have ever dealt with.

May 14, 2025
Unprompted review
Rated 1 out of 5 stars

mifo is garbage

mifo is a chinese company, which is not a problem to me, but their advertising is misleading and deceptive, the product is garbage rubbish waste of time, the gen 3 earbuds are useless, they dont work, the volume increses without me touching anything, to the point i had to rip them out too loud, i would NOT recommend this company, they are very deceptive, product is bad.

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from them

Do not buy from them. Note that Consume Affairs Vic put out a warning notice - wish I’d seen that first. Bought a pair of Sonitrek earbuds that did not work. Mifo offered to replace them, then ghosted me. No replacement, no refund after nearly 3 months of me chasing.

June 23, 2025
Unprompted review
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Rated 4 out of 5 stars

The gaming headset I purchased went…

The gaming headset I purchased went above and beyond my expectations. It provides outstanding sound quality with powerful drivers that enhance the gaming experience, making every moment feel immersive. It’s also built to last and extremely comfortable, allowing me to enjoy long gaming sessions without discomfort.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

Do not buy from these criminals

Do not get sucked into believing any good review for Mifo.com.au. I did. The product (Sonictrek QuietMix II Active Noise Canceling Wireless Headphones With SmartQ Silencing Technology) arrived in a reasonable time and looked ok - although they had that very cheap chinese plastic chemical smell. They worked ok to start and then started giving me a low battery warning after being fully charged. Then shutting down. I email Mifo and they responded straight away with a suggestion to fix them. The steps they gave me made little sense and could not be executed on these headphones. I then emailed them again and said if they can't fix them that I wanted a refund. I have been ghosted ever since. Do yourself a favour and don't get sucked in like I did - I actually thought I was pretty good at not getting scammed!

August 1, 2025
Unprompted review

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