Mifo Reviews 

489
TrustScore 2 out of 5

2.1

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Review summary

Created with AI, based on recent reviews

Evaluating 127 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with product quality, with items failing shortly after purchase or not working as advertised. People frequently experienced poor customer service, characterized by unresponsiveness, automated replies, and a general lack of support. Consumers also faced considerable difficulties with refunds, often not receiving them or encountering delays in replacements. However, some customers also noted that certain products initially worked well, offered good sound quality, and had impressive battery life. A few other people also felt that some items were comfortable and provided effective noise cancellation.

What people talk about most

Product

Clients share ambiguous opinions on product quality and functionality, with many reviewers expressing... See more

Quality

Reviewers mention negative feedback about quality, with many reporting that products, such as headphones and... See more

Response time

Consumers find response times to be consistently negative, with many reporting that companies fail to reply... See more

Customer service

People report negative experiences with customer service, often describing it as non-existent or extremely... See more

Refund

Users describe negative interactions with refund processes, often reporting significant delays and a lack of... See more

Reviews shaping this summary

Rated 2 out of 5 stars

These earbuds worked really well for the first 2 months however. If using an direct sunlight they can cut out, increase/decrease volume or completely shut down. Very annoying while running a half mara... See more

Rated 3 out of 5 stars

When I tried the Sonictrek QuietMix headphones, the noise cancelling worked decently in my office. However, after two hours, the ear cushions felt a bit warm. Sound quality is fine for calls and music... See more

Rated 3 out of 5 stars

When I used the Sonictrek sleep buds, they were very comfortable for side sleeping. I barely felt them in my ears. The audio is more suited to soft sounds than music, but they did help me relax at nig... See more

Rated 3 out of 5 stars

I bought the Mifo 05 plus Gen 3 less than a month ago and have mostly used them at night to relax or watch videos. It was easy to set up, and they attached immediately, but it took me a little longer... See more


Company details

  1. Electronics & Technology

Information provided by various external sources

mifo manufactures and sells high end audio accessories including the award winning O5 True Wireless earbuds with charging case


Contact info

2.1

Poor

TrustScore 2 out of 5

489 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(489)

124 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Its very secure

Its very secure. I easily move through my phone app. They help me to do maximum other work. Its a best vacuum, i again order it for my family friends.

January 12, 2025
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Rated 1 out of 5 stars

DO NOT BUY FROM MIFO

They sell faulty products then stop replying once you return them for your refund. I would say they keep selling faulty returned products to get payments then get it sent back and stop communicating. There is a consumer affairs warning on this company. DO NOT BUY FROM THEM

February 14, 2025
Unprompted review
Rated 1 out of 5 stars

Give me my money back

On October 6, 2024, I purchased these earbuds. However, the right-hand bud ceased functioning after two months. I contacted the support team, but despite their efforts to troubleshoot and resolve the issue, they informed me that I needed to return the earbuds. I was subsequently required to cover the postage costs, which I paid via registered post.

Since then, I have engaged in a series of 23 emails with the support team, each of which has been accompanied by please accept our sincere apologies. I have been assured that they will promptly process my refund...............I'm still waiting for my refund.

While I initially placed my trust in purchasing from an Australian-based company, I now regret not thoroughly reviewing their customer reviews. Further investigations have revealed that the company has been issued a public warning from Consumer Affairs Victoria.

Stay away and do not purchase from them

February 12, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

Terrible customer service, using delaying tactics.
Ordered product, then realised, after looking at reviews, that products are poor quality. Requested cancellation and refund the next day (product had not been dispatched and payment pending) customer service team acknowledged request but needed to forward to a different dept. Kept following up for 3 days. Still no response. Product was sent and payment taken. I then arranged for a return of unused product. Customer service acknowledged receipt of product, but said it would take 14 days or longer to process credit. I raised a payment dispute with my bank and they got my money back. Avoid this company !

January 18, 2025
Unprompted review
Rated 1 out of 5 stars

TUnder no circumstances purchase any goods from this companyhe goods are terrible and don't match…

The goods are terrible and don't match the descriptions and their customer service is non existent. I purchased some sleep pods from them and they arrived and didn't work properly. I have been trying to get a refund from them since Boxing day and despite returning the goods they are now not even responding to my enquiry and have not confirmed receipt of the goods. There is no phone number to contact them and all email go to the same email address with different people responding to the enquiry asking for the same information to be supplied over and over again.

January 1, 2025
Unprompted review
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Rated 1 out of 5 stars

Warning!

Warning!! Do not use this company!
Returned a faulty watch and I have been waiting months for my refund

February 4, 2025
Unprompted review
Rated 5 out of 5 stars

After using it for two months

After using it for two months, I have seen positive results and highly recommend it to others. It makes my life easier by providing relief after long days a very reasonable price. The Neck and Shoulder Massager with Heat Therapy has greatly reduced my muscle pain and tension.

January 4, 2025
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Rated 5 out of 5 stars

The smart food dispenser ensures…

The smart food dispenser ensures accurate portion control food for the pets. They making it easier to maintain a healthy feeding schedule. The Walkabout iPet is a smart decision for my pet. I looking to simplify my pet care routine. I can monitor and interact with my pets remotely.

January 4, 2025
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Rated 4 out of 5 stars

The Plus 4-Slice Popup Toaster it's a…

The Plus 4-Slice Popup Toaster it's a great addition to my kitchen. I love how convenient and efficient it is! I'm extremely satisfied with it. It toasts evenly and quickly. They making my breakfast preparation much easier.

January 2, 2025
Rated 4 out of 5 stars

The Devanti edition make my picnics and…

The Devanti edition make my picnics and family time more enjoyable. Mifo AUS make it compact and efficient design. It provides convenient cooling or heating. Its portability makes it easy to carry and perfect for outdoor gathering.

January 1, 2025
Unprompted review
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Rated 5 out of 5 stars

I feel so glad that I have Eye and Face…

I feel so glad that I have Eye and Face Massager from Tanami is an amazing choice for relaxation. They improving my sleep quality. They helping me to reduce stress and promote healthier sleep. Tanami is reliable brand. They ensure a comfortable experience.

January 1, 2025
Rated 4 out of 5 stars

A health monitoring wristband can…

A health monitoring wristband can greatly assist me in maintaining my health during MBBS studies. They help me to proper my sleep time and exercise. Due to my watch I reduce stress and improve focus during long study sessions.

January 2, 2025
Unprompted review

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