Great experience!!! I purchased a brand new Longchamp bag from Miinto that was about 40% less expensive than it was at any other website or store, including tax and shipping. The item was on my doorst... See more
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Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
There was an issue with the item that was delivered, but Miinto went above and beyond to correct things. Their customer service got on it right away, and was communicative along the way. The swift and... See more
Super fast shipping, great price on my item, and nicely packaged. This was my first time ordering through Miinto, and it was a huge success. I would definitely order from them again. Also, the boutiqu... See more
Tom in customer support was amazing. I accidentality got a incorrect item and wow so responsive and helpful it was more than resolved to my satisfaction, left a happy customer. I am a big online shopp... See more
Company details
- Clothing Store
- Fashion Accessories Store
- Men's Clothing Store
- Online Marketplace
- Vintage Clothing Store
- Women's Clothing Store
Written by the company
Miinto is a global fashion platform that connects the world's best dressed people with a unique selection of premium, luxury and hand-picked local fashion. As a marketplace, we don't own any products ourselves, but instead each order is carefully fulfilled by passionate people working in the world's best fashion boutiques. Feeling inspired? Visit us at www.miinto.com If you need assistance, our customer service team is ready to support you.
Contact info
Prags Boulevard 49, 2300, Copenhagen S, Denmark
- customerservice@miinto.com
- miinto.com
4.4
Excellent
360 reviews
Replied to 100% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
Excellent Customer Service
There was an issue with the item that was delivered, but Miinto went above and beyond to correct things. Their customer service got on it right away, and was communicative along the way. The swift and responsive service made the whole process a lot easier!
August 25, 2025
Unprompted review
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Shoes arrived dirty and worn looking
Shoes arrived dirty and worn looking. I had to clean the shoe before wearing. Still a beautiful unique shoe. Love the shoe, dislike the condition it was shipped in.
August 21, 2025
Unprompted review
Reply from Miinto United States
Hi Jodianne,
Thank you for sharing your feedback. I’m truly sorry to hear that your shoes arrived in this condition — this is very serious to us, and absolutely not the experience we want for our customers.
I’ve reached out to you via email to discuss this further and to make sure we can address the issue properly. If you have any photos of the shoes in the condition they were received, that would be very helpful for our review.
We’ll do our best to make this right for you.
Kind regards,
Ronni, Miinto Customer Success Team
Lovely handbag!!!
I received my beautiful Marc Jacobs handbag extremely fast! I purchased the Denim Sack Medium one with the bow...and I love it! Thank you!
August 12, 2025
Unprompted review
Best experience
Best customer service fast shipping and great experience will definitely shop here again
August 11, 2025
Unprompted review
MIINTO one of LYST "store partners"
One of LYST "store partners" by the name of MINTO USA, took more than a week to ship my purchase order number: 8637e025-ae91-48de-
0001-000000
0368bd. To my surprise the reason of the delay, most likely, was that they were finding the item I bought….
Today, I received the item, a DOLCE & GABBANA backpack, clearly used, a preowned backpack !!!!!!
Not just the box was an used one from FedEx with a DHL label..., but the backpack has been used!!!!!! I got so mad about this !!!
DON'T BUY FROM MIINTO USA.
Pics of the box and the backpack are available upon request. This page didn't allow me attach the pictures.
July 24, 2025
Unprompted review
Reply from Miinto United States
Dear Oscar,
Thank you for taking the time to share this, although we are sorry to hear that your shopping experience with us hasn't been as seamless as we aim to provide.
We are actively working to resolve your case, and we value your feedback so we can address this internally and ensure it doesn't happen again.
Kind regards,
Kordian, Miinto
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I was a bit worried that my order…
I was a bit worried that my order wouldn’t be legit, but the shipping was super fast and my glass frames were totally legit and I love them!! Would order from you again!!
July 16, 2025
Unprompted review
First Miinto Order
My first shopping experience was great. The products arrived in perfect condition and were well packaged. I will keep Miinto as a favorite shopping spot. Thank you.
July 10, 2025
Unprompted review
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Products are automatic
It's my first time ordering from this site and I'm so happy with my item and the delivery was on time
June 11, 2025
Unprompted review
Excellent selection
Excellent selection, excellent quality, fair prices timely shipping
June 16, 2025
Unprompted review
Everything Went Smooth!
Everything went smooth! Updated throughout the process and the shipping time was extremely fast! Product was also as described.
June 19, 2025
Unprompted review
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Shipping was extremely quick
Shipping was extremely quick, the item was package well and arrived in perfect condition.
June 13, 2025
Unprompted review
Got to connect with a real person who…
Got to connect with a real person who was knowledgeable kind and helpful. Swing back next week and I’ll let you know if I received the follow-up as promised!
June 14, 2025
Unprompted review
hi the transaction was easy the price…
hi the transaction was easy the price was fair and the shipment was fast very sure i will buy again from Miinto in the future very sure thanks again.
June 6, 2025
Unprompted review
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Ordered from Minto and the
Ordered from Minto and the
product quality is top-notch, everything arrived in perfect shape! Delivery was super fast, totally impressed. Service is great, smooth and friendly.
Will order again, highly recommend!
June 6, 2025
Unprompted review
Shoes exactly as advertised
Shoes exactly as advertised, and fast delivery to the USA
May 28, 2025
Unprompted review
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