Mike Pero Mortgages Reviews 

4,042
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 393 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being exceptionally helpful, patient, and knowledgeable during every step of the journey. Many people appreciate how approachable the financial advisors are, making complex concepts much easier to understand and successfully navigate. Some reviewers were happy with the exceptionally fast response times and clear communication provided by the professional team. Consumers also noted that the entire process of securing a mortgage felt remarkably smooth and completely stress-free. Buyers felt fully supported, knowing they could rely on prompt assistance whenever any questions or challenges arose.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable during the home-buying process.... See more

Service

Reviewers mention positive feedback about service, noting that the process is consistently described as... See more

Customer service

Customers consistently note positive experiences with customer_service, expressing deep gratitude for the... See more

User experience

Clients share positive opinions on user_experience, highlighting stress-free and manageable processes.... See more

Response time

People report high satisfaction with the fast response times and consistent communication. Consumers mention... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paula and the team are so wonderful. Nothing is too hard. Whether its coffees to talk through mortgage renewals or deep and meaningful discussions about insurances and budgets, Paula just makes managi... See more

Rated 5 out of 5 stars

We came to Mike Pero Mortgages after a disappointing experience with another mortgage broker. We were wanting a new build house and to either rent out or sell our existing one. Where the previous brok... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

Our whānau recommended Mark and we couldn't be more thankful for his support. Mark was a great communicator, transparent and always made sure we understood the next steps. Mark was very giving with... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,042)

327 reviews in the last 12 months

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Rated 5 out of 5 stars

James was amazing

We had a great experience working with James. He was professional, knowledgeable, and made the whole mortgage process smooth and stress-free. He was always available to answer our questions and kept us informed every step of the way. We highly recommend him!

June 28, 2026
Rated 5 out of 5 stars

She made it happen

After working with several brokers over the last few weeks, we decided to trust Shalu with our mortgage—and it turned out to be one of the best decisions we made. Thanks to her dedication and efficiency, we were able to move into our new home in just two weeks, which exceeded all of our expectations.

From the very beginning, Shalu stood out with clear, honest communication, exceptional market knowledge, and a genuine commitment to understanding our needs. There was never any unnecessary jargon—just practical advice and guidance that always put our best interests first, regardless of market conditions.

Shalu worked tirelessly to secure the best mortgage rate for us and made what could have been a stressful process feel smooth, straightforward, and manageable. She was always available to answer our questions, provide reassurance, and keep us informed every step of the way.

We truly felt supported from start to finish. Her professionalism, patience, dedication, and attention to detail were second to none. It's rare to find someone who combines industry expertise with such genuine care for their clients.

Service: ⭐⭐⭐⭐⭐
Professionalism: ⭐⭐⭐⭐⭐
Results: ⭐⭐⭐⭐⭐

Thank you, Shalu, for your outstanding support and for making our dream of owning our new home a reality so quickly. We are incredibly grateful for everything you have done and wouldn't hesitate to recommend you to anyone looking for a knowledgeable, trustworthy, and dedicated mortgage broker.

June 24, 2026
Unprompted review
Rated 5 out of 5 stars

Mark was great helping us buy our first…

Mark was great helping us buy our first home when we started we had no clue about any of the process and he kindly met up with us (multiple times) to explain to us what it all meant and what we would need to do. Mark really helped ease our worries and helped make our process smoother.

June 19, 2026
Rated 5 out of 5 stars

Gina, the best of the best!

We cannot recommend Gina highly enough!!
As first home buyers, we didn't have much understanding on how it all works. Gina made everything so much easier to understand and navigate. She went above and beyond to help us secure our first home, always keeping us updated and advocating for us every step of the way. What could have been a stressful experience became an exciting and enjoyable one thanks to her guidance and dedication.
We are so grateful for everything Gina did to help make our dream of homeownership a reality. If you're looking for a mortgage broker who truly cares about her clients and delivers exceptional service, we wholeheartedly recommend Gina.
Thank you again Gina, for helping us achieve such an important milestone in our lives. We couldn't have done it without you! Now little Finbar has a cute little red house to call his home :)

Many thanks - Peta, Woody and Finbar

June 19, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Systems

Mandy was super easy to contact and had amazing knowledge.
Some great advice and support throughout the entire process, especially as first home buyers.
Having someone familiar with the bank and its processes also made life easier on us without adding too much stress.
Mandy had great knowledge of the banks and process and knew exactly what they were supposed to be doing, holding them accountable.
Super happy with Mandy and the services given.

November 21, 2025
Unprompted review
Rated 5 out of 5 stars

They want you to win

James and the team exemplify everything you'd hope for in a mortgage broker. They humaised the process, fought for everything we wanted and kept in frequent communication throughout.
The feeling is they fight for you with a genuine want to help you succeed, which is a kind of support that's rare to find and hard to put a value on.

May 15, 2026
Unprompted review
Rated 5 out of 5 stars

Superb Experience

As first home buyers, Amanda walked us through the whole process very patiently, breaking all our mortgage options down very clearly so we could make the best-informed decision. She was excellent from start to finish. Highly recommend!

June 2, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent experience with Shalu as my…

Excellent experience with Shalu as my loan broker. She was professional, knowledgeable, and always available to help. She made the process easy and found a great loan option for me.

Her communication was excellent, and she kept me informed throughout. I highly recommend Shalu to anyone looking for a reliable mortgage broker. Thank you for your great service!

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Darren could not have made buying our…

Darren could not have made buying our first home easier for us. Came into the process extremely clueless. From our first engagement with him we felt extremely well looked after, the service was truely incredible. Would give him six stars if I could.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and stress-free experience

I got in touch with Logan after a recommendation from a friend who had also used his services, and I’m very happy with how everything went. Logan was helpful, approachable, and explained everything clearly. He was always quick to reply and often went beyond what I would expect from a mortgage adviser. Would highly recommend.

December 8, 2025
Unprompted review

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