Mike Pero Mortgages Reviews 

4,045
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 391 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly knowledgeable, patient, and supportive staff for making complex mortgage and refinancing processes feel remarkably stress-free and easy to understand. Many people note that advisors consistently go above and beyond, providing clear guidance, valuable financial insights, and personalized support from the very beginning. Some reviewers were happy with the exceptionally fast response times, noting that questions were answered promptly at any time of day. Consumers also highlighted how smooth, efficient, and seamless the overall user experience was when securing their dream home or managing new loans.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable during the home-buying process.... See more

Service

Clients share positive opinions on service, noting that professionals make complex processes straightforward... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for making... See more

User experience

Customers report positive experiences with user_experience, highlighting stress-free and smooth interactions.... See more

Response time

Reviewers highlight positive aspects of response time, consistently describing advisors as super responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paula and the team are so wonderful. Nothing is too hard. Whether its coffees to talk through mortgage renewals or deep and meaningful discussions about insurances and budgets, Paula just makes managi... See more

Rated 5 out of 5 stars

We came to Mike Pero Mortgages after a disappointing experience with another mortgage broker. We were wanting a new build house and to either rent out or sell our existing one. Where the previous brok... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

Our whānau recommended Mark and we couldn't be more thankful for his support. Mark was a great communicator, transparent and always made sure we understood the next steps. Mark was very giving with... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,045)

327 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent experience with Shalu as my…

Excellent experience with Shalu as my loan broker. She was professional, knowledgeable, and always available to help. She made the process easy and found a great loan option for me.

Her communication was excellent, and she kept me informed throughout. I highly recommend Shalu to anyone looking for a reliable mortgage broker. Thank you for your great service!

May 31, 2026
Unprompted review
Rated 5 out of 5 stars

Darren could not have made buying our…

Darren could not have made buying our first home easier for us. Came into the process extremely clueless. From our first engagement with him we felt extremely well looked after, the service was truely incredible. Would give him six stars if I could.

October 20, 2025
Unprompted review
Rated 5 out of 5 stars

Smooth and stress-free experience

I got in touch with Logan after a recommendation from a friend who had also used his services, and I’m very happy with how everything went. Logan was helpful, approachable, and explained everything clearly. He was always quick to reply and often went beyond what I would expect from a mortgage adviser. Would highly recommend.

December 8, 2025
Unprompted review
Rated 5 out of 5 stars

Genuine, proactive Mortgage Broker who goes the extra mile

We really enjoyed working with our Mortgage Broker, Wayne Collier. Even with a tight deadline over the Christmas/New Year period and us living out of the area, he went out of his way to keep everything on track. He listened to what we wanted and resolved any questions or issues quickly. Wayne's clear communication and steady professionalism made the process feel straightforward. We’re grateful for Wayne's support and would highly recommend him to anyone looking for a Mortgage Broker with excellent knowledge and who genuinely cares. ✔️👍

January 1, 2026
Unprompted review
Rated 5 out of 5 stars

We worked with Kirsty Clarke with our…

We worked with Kirsty Clarke with our first home purchase. She was fantastic to work with, easy to talk to and every question no matter how big or small was answered clearly and promptly. We are thrilled with the outcome. We highly recommend working with Kirsty on your home loan options!

February 12, 2026
Unprompted review
Rated 5 out of 5 stars

James Kingscote, Mike Pero review

James, Dean and the whole team at Mike Pero Wānaka were an absolute pleasure to deal with during the purchase of our first section in Dunedin. They went above and beyond to get us the best outcome, all while making what could have been a daunting process feel straightforward and even enjoyable. Can't recommend them highly enough!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

James and Dean were super helpful in…

James and Dean were super helpful in getting our land purchase over the line as first home buyers. Super grateful for all their support and patience as we navigated this process in a tricky time of life as first time parents - Couldn’t recommend them more!

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Ricky was fantastic

Ricky was fantastic, communication was outstanding and emails were answered promptly.
It was our first time using a broker and Ricky made it a very smooth relaxing positive experience.

April 23, 2026
Unprompted review
Rated 5 out of 5 stars

Seamless Process

James was fantastic to work with. He really knows his stuff and took the time to talk us through everything so we felt confident and understood the process properly. He was super knowledgeable, well informed, and helped structure our mortgage in a way that best suited our situation. We really appreciated all his help and support and would highly recommend him.

April 2, 2026
Unprompted review
Rated 5 out of 5 stars

Working with you has been an…

Working with you has been an outstanding experience. You explained every step clearly, offered thoughtful guidance, and made the entire mortgage process feel smooth and stress‑free. Your expertise and professionalism gave me complete confidence in my decisions. Thank you for going above and beyond.

March 10, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend!

Amanda White from Mike Pero Hamilton helped me to get a mortgage and did an amazing job from start to finish. She is a great communicator and always kept me well updated on what was happening. Highly recommend if you are looking for a good mortgage broker!

December 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great Experience

We had such a great experience working with Amanda as our mortgage broker. She was professional, knowledgeable, and incredibly helpful throughout the entire process. Amanda took the time to explain everything clearly and made sure we felt comfortable with each step. She went above and beyond to help us secure the right mortgage and made what could have been a stressful process feel straightforward and manageable. We are very grateful for her help and would highly recommend her.

December 9, 2025
Unprompted review
Rated 5 out of 5 stars

Khouanchai Adams - Highly Recommended

We've now worked with Khouanchai Adams twice. Once to re-fix and shift banks on our existing property, and again for pre-approval on a new purchase. Both times, she was absolutely brilliant.

She's professional but doesn't make you feel like just another client. Every question we had (and we had a lot!) was answered clearly and without us ever feeling silly for asking. Her background in banking made a real difference, our pre-approval came through faster than we expected.

What stood out most? She genuinely cared. You could feel her excitement for us, which made the whole process so much less stressful. Fast responses, quick to move, and always on top of things.

Couldn't recommend her more highly.

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Had a really good experience.

Had a really good experience. Everything was communicated clearly which made understanding everything so much easier specially being first home buyers. Would highly recommend mike pero to any first home buyers. I though the process would be long and tiring but what a breeze from day one. Step by step procedure to follow, any questions were answered straight away and clearly. Made buying first house so much easier specially from all the horror stories that gets passed around. Thank you so much for this journey.

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

You need to talk to Mani, you won't be disappointed

Mani took the time to understand my requirements, and worked hard to deliver the best option possible. Throughout the whole process Mani made sure that I understood and felt comfortable with the terms of my loan agreement. I would highly recommend Mani, you will get considered, supportive and sound advice every time.

November 20, 2025
Unprompted review

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