Mike Pero Mortgages Reviews 

4,048
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 391 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly knowledgeable, patient, and supportive staff for making complex mortgage and refinancing processes feel remarkably stress-free and easy to understand. Many people note that advisors consistently go above and beyond, providing clear guidance, valuable financial insights, and personalized support from the very beginning. Some reviewers were happy with the exceptionally fast response times, noting that questions were answered promptly at any time of day. Consumers also highlighted how smooth, efficient, and seamless the overall user experience was when securing their dream home or managing new loans.

What people talk about most

Staff

Consumers find staff to be positive, helpful, and exceptionally knowledgeable during the home-buying process.... See more

Service

Clients share positive opinions on service, noting that professionals make complex processes straightforward... See more

Customer service

Customers consistently note positive experiences with customer service, praising representatives for making... See more

User experience

Customers report positive experiences with user_experience, highlighting stress-free and smooth interactions.... See more

Response time

Reviewers highlight positive aspects of response time, consistently describing advisors as super responsive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Paula and the team are so wonderful. Nothing is too hard. Whether its coffees to talk through mortgage renewals or deep and meaningful discussions about insurances and budgets, Paula just makes managi... See more

Rated 5 out of 5 stars

We came to Mike Pero Mortgages after a disappointing experience with another mortgage broker. We were wanting a new build house and to either rent out or sell our existing one. Where the previous brok... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

Our whānau recommended Mark and we couldn't be more thankful for his support. Mark was a great communicator, transparent and always made sure we understood the next steps. Mark was very giving with... See more

Company replied


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,048)

330 reviews in the last 12 months

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Rated 5 out of 5 stars

Above and beyond service

James went above and beyond, as always, to help us secure our first investment property. It's been a long process, and James has provided guidance at every step - much appreciated, we couldn't have done this without the help of the Mike Pero team.

October 20, 2025
Rated 5 out of 5 stars

Dane - Mortgage Broker for First Home Purchase

Dane has been very professional, highly competent and a pleasure to work with. He brought a relaxed and confident approach to our interactions which has made dealing with financing a first home purchase very stress free.
His communication has been awesome and has been happy to chat to give advice on the financing whenever necessary.
Highly recommend.

October 3, 2025
Rated 1 out of 5 stars

Spammers

Spammers. I have not contacted for 5 years. And I have never used their service. Yet I am receiving illegal marketing emails, specifically from Taranaki, Wayne Collier. It is is illegal to send this opt-out marketing email in New Zealand

October 22, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Shane is awesome to deal with and he works hard to get the best deal for his clients. We changed banks and switched mortgages over to another bank for better deals and he sorts it all out so the process is smooth and not difficult at all. It was well worth doing and we highly recommend and trust Shane. He is an easygoing guy who knows his stuff. We are really happy with the changes that have been made. If you are considering financial moves or want honest advice and support, he’s your guy!
Cheers Shane (Kellie and Troy)

October 22, 2025
Rated 5 out of 5 stars

Mike Pero Mortgages

Mike Pero Mortgages
I have found our experience efficient and quick. Which we needed. The communication was clear, which made everything easy to understand.
Paula Hansen

October 3, 2025
Rated 5 out of 5 stars

James- best broker in Palmie!

James, our broker, has been outstanding! Thanks to James, the whole mortgage process was so easy, as he worked behind the scenes with various banks and our building company to achieve a great result for us. We were highly impressed with his excellent communication skills, ensuring we were kept updated and thoroughly informed throughout. We can’t thank James enough for all his hard work and expertise. Highly recommend James to anyone needing a mortgage. Forget the rest- go for the best!

October 21, 2025
Rated 5 out of 5 stars

Great service definitely recommend

At first It took a long time to get what I needed to make a plan and application but Russell helped me through every process step by step every chance he could to get the result I desired! And now myself and my kids are in our new home! I'm amazed at the house I could buy and was definitely worth waiting for the right home. I'm so glad we didn't take the first house I thought I could afford because we got something we love in the end! No big renos nessasery. I trust his methods and appreciated him fitting me into his weekends

October 10, 2025
Rated 5 out of 5 stars

Highly recommend Gina and Mike Pero Mortgages

Gina at Mike Pero Mortgages made the process so easy, simple and stress free. Always had all the options and information ready so was great that Gina and Mike Pero Mortgages came highly recommended to help us through this process. Highly recommend Gina

October 20, 2025
Rated 5 out of 5 stars

Tim is very friendly

Tim is very friendly. Excellent communication and very knowledgeable. Very happy with the service he provided for us, getting us exactly what we needed.

September 12, 2025
Rated 5 out of 5 stars

To Daniel Fan,

To Daniel Fan,

I just wanted to take a moment to sincerely thank you for the outstanding job you’ve done in helping us search for our new home. Your professionalism, patience, and dedication have made this entire process so much smoother and less stressful than we ever imagined it could be.

We’ve truly appreciated your honest advice, prompt responses, and the time you’ve taken to understand exactly what we’re looking for. It means a lot to have someone in our corner who genuinely cares about finding the right fit—not just closing a deal.

Looking forward to what’s ahead, and we’re feeling very confident with you guiding us through this journey.

Thanks again for everything!

Warm regards,
Sitiveni&Maopa Lei

September 29, 2025

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