Mike Pero Mortgages Reviews 

4,042
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 392 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being incredibly knowledgeable, patient, and professional, making complex processes feel easy and stress-free. The service provided is often highlighted as outstanding, with many appreciating the guidance and support received throughout their home-buying journey. Reviewers frequently note that the team goes above and beyond, offering honest advice and ensuring the best outcomes for their specific situations. People particularly value the excellent communication, with staff always ready to explain details clearly and respond promptly to questions. This proactive and responsive approach contributes to a smooth and stress-free user experience, even for first-time buyers.

What people talk about most

Staff

Consumers find staff to be positive, consistently praising their helpfulness, knowledge, and supportive... See more

Service

Users describe positive interactions with service, highlighting the helpfulness and efficiency of the staff... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting the helpfulness and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently finding the process easy,... See more

Response time

People report positive experiences with response times, consistently highlighting the quick and efficient... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We came to Mike Pero Mortgages after a disappointing experience with another mortgage broker. We were wanting a new build house and to either rent out or sell our existing one. Where the previous brok... See more

Rated 5 out of 5 stars

As a first-home buyer, I honestly couldn’t have asked for a better mortgage advisor than Kirsty. She went above and beyond from day one — guiding me through every step, sending detailed property repor... See more

Rated 5 out of 5 stars

Our whānau recommended Mark and we couldn't be more thankful for his support. Mark was a great communicator, transparent and always made sure we understood the next steps. Mark was very giving with... See more

Company replied

Rated 5 out of 5 stars

To Daniel Fan, I just wanted to take a moment to sincerely thank you for the outstanding job you’ve done in helping us search for our new home. Your professionalism, patience, and dedicati... See more


Company details

  1. Mortgage Broker

Written by the company

Since 1990, Mike Pero Mortgages has lived and breathed property and finance in New Zealand. We know it inside out. We understand the challenges Kiwis face when home hunting, and for over 30 years, we’ve been the brand that you trust when it comes to making this important purchase. Each year, we arrange more than $1 billion in loans for Kiwis and we’ve helped hundreds of thousands of homeowners and investors achieve their financial goals. Our advisers are located nationwide, but with local expertise, making them well-equipped to help find the best solution for your needs.

Disclaimer

Mike Pero (New Zealand) Ltd Copyright © 2026 All rights reserved

Lending and policy criteria and terms and conditions apply.

Contact info


5.0

Excellent

TrustScore 5 out of 5

4K reviews

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5.0

All reviews

(4,042)

327 reviews in the last 12 months

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Rated 5 out of 5 stars

Communication is clear and timely.

Communication is clear and always responded to. We asked Wayne to help us with refinancing as we were happy with the previous assistance when purchasing a property with two houses. This was a co-ownership so was not a straightforward application, Wayne's assistance was much appreciated.

September 8, 2025
Rated 5 out of 5 stars

We had the absolute pleasure of working…

We had the absolute pleasure of working with Sammi as our mortgage broker, and we couldn’t be happier with the experience. From start to finish, she was incredibly professional, knowledgeable, and supportive throughout our entire buying and selling process.

Sammi went above and beyond to make everything run smoothly — explaining each step clearly, handling all the details efficiently, and keeping us well-informed along the way. She worked tirelessly to secure us the best possible interest rates, and her dedication truly made a difference in helping us achieve our goals.

What really stood out was her professionalism, patience, and genuine care for our situation. Buying and selling at the same time can be stressful, but Sammi made the whole process feel easy and stress-free.

We’re so grateful for all her help and couldn’t recommend her highly enough. If you’re looking for a mortgage broker who’s professional, proactive, and genuinely invested in your success, Sammi is the one!

September 25, 2025
Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, no fuss, just got the job done.
Russell was able to get sorted what we tried before and we were unsuccessful.

October 10, 2025
Rated 5 out of 5 stars

Excellent Refinancing Advice and Ongoing Support

I had an excellent experience working with Mani on my refinancing. He was extremely helpful in explaining each step of the process clearly, answering all my questions promptly, and keeping me updated throughout. I really appreciated his professionalism and how approachable and supportive he was — always available when I needed guidance. The whole process felt smooth and stress-free thanks to his expertise. I’d highly recommend Mani to anyone looking for a reliable and professional financial adviser.

October 2, 2025
Unprompted review
Rated 5 out of 5 stars

Jacqui was great

Jacqui was great, answering all our questions and guiding us through the process from start to finish. We had a unique situation, and Jacqui proved why she is one of the best by helping us secure a mortgage and buy our dream home.

October 5, 2025
Rated 5 out of 5 stars

Mandy is amazing!

Mandy is so easy to work with. She gets to know you and your needs and does everything she can to meet them. She is upfront and honest all the way through so you know exactly what your situation looks like. 10/10, would recommend Mandy to others

October 1, 2025
Rated 5 out of 5 stars

Shane the main man

Shane was a fantastic communicator and explained every aspect of our home loan application extremely well. He was very knowledgeable and patient with all our questions. I would highly recommend Shane to anyone trying to buy their first home.

October 26, 2025
Rated 5 out of 5 stars

Above and beyond service

James went above and beyond, as always, to help us secure our first investment property. It's been a long process, and James has provided guidance at every step - much appreciated, we couldn't have done this without the help of the Mike Pero team.

October 20, 2025
Rated 5 out of 5 stars

Dane - Mortgage Broker for First Home Purchase

Dane has been very professional, highly competent and a pleasure to work with. He brought a relaxed and confident approach to our interactions which has made dealing with financing a first home purchase very stress free.
His communication has been awesome and has been happy to chat to give advice on the financing whenever necessary.
Highly recommend.

October 3, 2025
Rated 1 out of 5 stars

Spammers

Spammers. I have not contacted for 5 years. And I have never used their service. Yet I am receiving illegal marketing emails, specifically from Taranaki, Wayne Collier. It is is illegal to send this opt-out marketing email in New Zealand

October 22, 2025
Unprompted review

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