MilesWeb 

excellent web hosting with expert technical support got connected to Mr Rutuja Mawale during my technical support need .. Excellent communication with positive support till resolution thanks keep it up

MilesWeb support team is very helpful and supportive.

Rutuja was extremely helpful in resolving my technical issue. She understood the problem quickly and provided an effective solution. Great support and excellent customer service. Highly recommended!

Thanks, Rutuja,
Well done, you have helped with the PTR setup and domain IP check, so I really appreciate the quick assist

support team is good and experienced, has clear knowledge of the issue thanks to Rutuja Mawale for quick help.

Good experience support team responds quicky uptime is also good

Best Web Hosting Service from India. and technical support also good. Thanks, Rutuja Mawale, for your support.

**Very disappointed with MilesWeb hosting and server management.**

We are currently running around **100 client websites on MilesWeb**, and unfortunately, the experience has been extremely frustrating. Our websites frequently face performance and operational issues, and almost every day or week, one of our developers has to spend significant time dealing with server-related problems and cleaning unnecessary or suspicious files.

What is even more concerning is that we have repeatedly received emails from MilesWeb warning about possible **legal action** when suspicious or unauthorized files are detected on the server. At the same time, we have experienced situations where **unknown/fake files and inappropriate/pornographic content have appeared inside our clients' websites without our authorization**.

Instead of our developer focusing on website development and client work, a significant amount of time is being spent investigating, cleaning, and securing the server.

For a business managing around 100 websites, this is a serious operational issue. We expect a hosting provider to provide a **stable, secure, and properly managed hosting environment**, along with meaningful support when security issues occur.

At this point, we are extremely disappointed with the overall experience and are seriously reconsidering whether MilesWeb is the right hosting provider for our clients' websites.

**Our expectation is simple: stable hosting, strong security, proactive monitoring, and proper technical support—not repeated warnings and constant server cleanup.**

Rutuja Mawale provided me with excellent service; she resolved all my issues very quickly.

ok ok company . not good as hostinger or other service provider .

I recently purchased a hosting plan, and my experience has been disappointing.

The first issue was with DNS management. After adding DNS records through the control panel, the changes were not being applied. I contacted support expecting troubleshooting steps or an explanation. Instead, the support team logged into my account themselves and added the DNS records on my behalf, later informing me that there was a technical issue. While the issue was eventually resolved, I was concerned that they accessed my account instead of guiding me or asking me to perform the changes myself.

A more serious concern is with their email hosting service. During another support session, the support team was able to log into my webmail account and send emails from my mailbox. This indicates that support staff have direct access to customer email accounts.

For an email hosting provider, this raises significant privacy and security concerns. Customers expect their email accounts to remain private, and any administrative access should be tightly controlled, transparent, and only used with explicit customer consent. The fact that support personnel can access and send emails from customer accounts undermines confidence in the service.

Another issue I experienced is that the webmail service frequently disconnects whenever an email thread becomes large. This makes it frustrating to work with long conversations and affects the reliability of the email service.

Overall, I expected better reliability, stronger privacy protections, and more transparent support practices. I hope the company improves its security model, resolves the webmail stability issues, and provides customers with greater transparency regarding administrative access to their hosting and email accounts.

09-08-2026 : There is no issue technically, My main concern is privacy issue, I have screenshot from your customer support team that they seeing my emails casually like this is nothing, if you want me to share that i am okay.

There was domain removal issue from my hosting account

Rutuja Mawale helped me to fix this issue

I was able to add the domain after removing and things are working well

Very Disappointing Experience with MilesWeb

I had a very disappointing experience with MilesWeb. I purchased a server, but within just 3 days, everything stopped working.

When I contacted their support team through chat, I was initially told that the server bandwidth had been exhausted. Later, I was informed that the root account had been compromised. It was surprising to hear this happen only a few days after purchasing a brand-new server.

The technical support team suggested reinstalling the operating system, and they completed the reinstallation. Unfortunately, the issue was not resolved. Even after another 4 days, I continued to experience the same problems, and the server remained unusable.

As a result, I had to bear the financial loss caused by the downtime, including delays to my work and projects. I expected a stable and reliable hosting service, especially from a newly provisioned server, but my experience was the opposite.

While the support team did respond, the solutions provided did not resolve the underlying issue. Based on my experience, I cannot recommend this service to anyone who needs reliable hosting for business-critical applications.

Rutuja Mawale is a great problem solver she knows very well how to deal with the technical problem

I bought a hosting with them and got a tons of error during the tenure. I had a domain with the registered , and during the transfer of the domain when I looked for a domain transfer code, they asked me to pay a transaction charge to get the AUTH/Transfer code from them. So basically , I have to pay them and recieiving registrar as well.
Scammers !

experience was absolutely good best

Recived an great and Fast reposne and assisantance the support team is great and provides solutions to your issues quickly.