Millner Co. Reviews 1,528

TrustScore 1.5 out of 5

1.7

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See what reviewers are saying

Rated 1 out of 5 stars

Misleading product info. I tried to cancel my order after 12hrs and did'nt allow it. Their response to was (wait until i receive it and initiate a return if i dont like to keep it. Heated gloves worth... See more

Rated 2 out of 5 stars

Millionaire watch of Lebanon was a nice watch, but had some falls. I think it was too expensive for the quality. Within about a month, the battery died in the watch, which is unacceptable since batter... See more

Rated 1 out of 5 stars

Nothing like the pictures on the website, do not buy from this do called retailer. I bought it as it looked class, it was advertised as originally cost over £60, reduced to £32. When it arrived... fr... See more

Rated 2 out of 5 stars

My Millner watch is of a VERY LOW standard: two new leather straps broke within 3 months after purchase, then while being repaired (each Strap Replacement took a couple of months), the watch face wa... See more

Company details

  1. Watch Store

Information provided by various external sources

Millner Co. is a brand created for those watch and sunglasses lovers that do not want to spend more than 10€ in fashion accessories. We provide timeless and elegant watches and sunglasses at an affordable price.


Contact info

  • 663 King's Rd Prosperity Millennia Plaza, North Point, Hong Kong, Hong Kong

  • millnerco.com

1.7

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Hello Millnerco team… My name is…

Hello Millnerco team… My name is siyasanga Ndlebe I bought a watch from Millnerco in November 2020 and still have not received my watch 💔😔.....this is the second time I’m emailing you guys because there is no communication what so ever from shippypro and I think waiting 2 months for my order is too much ....please help me my order number isM194412 it’s a Chelsea rose black

Sent from my iPhone.. I am so disappointed by your service I bought my watch in November 2020 still nothing in July 2021… what a waist of my hard earned money….

July 8, 2021
Unprompted review
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Rated 1 out of 5 stars

Disappointed.

I sent emails and never got a reply on my order.
My order with UPS with additional costs, was supposed to be delivered in 24-48 hours.
I never received a response. The tracking code doesn't show any info. I contacted them via email, contact form and Instagram left several messages but with no reply. The customer service doesn't even exist.
Disappointed.

June 4, 2021
Unprompted review
Rated 1 out of 5 stars

Item not received

I'm waiting two months for my order M212031 and still didn't receive it, although I paid for the item. Beside that, I'm not getting an answer to my e-mail neither.

June 1, 2021
Rated 1 out of 5 stars

Dear sales representatives of Milner…

Dear sales representatives of Milner Co.
A very unpleasant experience with you ...
Except that the package I ordered and paid the postage has not yet arrived from 15.04
From your side there are no specific answers to my emails ...
I don't think you're okay, I want to know where the package is ... and when it will arrive
I hope for some apology from you for such irresponsible behavior
the amount is paid in full, and you guarantee delivery to Europe within 48 hours ... and this is too much time

May 4, 2021
Unprompted review
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Rated 5 out of 5 stars

Great and nice

I have bought 3 watches,sunglasses and all have arrived perfectly and super fast, the quality is great and very nice

April 8, 2021
Unprompted review
Rated 1 out of 5 stars

Awful Service

I ordered and payed for a watch to be delivered between 24h/48h. Still don't have it and also, the tracking number doesn't work. I even sent an email but got no answer.

Order: M211603

April 2, 2021
Unprompted review
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Rated 1 out of 5 stars

They are a scam

They are a scam. They send a ups tracking number so that you think that the parcel has been shipped but in fact they only create a label with ups without actually giving any parcel. They also dont reply to messages

March 23, 2021
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Myrtw,

We would like to help you but before we need some reference of your order.

Thank you,

Rated 1 out of 5 stars

Hi Millner co. Delay so much

Hi Millner co.
I have ordered and paid for a smartwatch and sun glasses (ORDER M205890), may I know when will the order arrive my home and do anyone available to reply my Emails that I have been sent to? Your website stated that the shipping time is 3~5 working days but my order has already been almost 1 month from the beginning of March 2021. Hope there will be someone reply to my email and keep in touch with me, also the order can be arrive as soon as possible, thank you so much ~

March 21, 2021
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Oscar,

We would like to help you but before we need some reference of your order.

Thank you,

Rated 3 out of 5 stars

Order M203388

Last week I placed an order (Order M203388) for a smartwatch. In the meantime, I already received the watch, but it is too big on my wrist.
I would like to know how I should proceed to return it before the 30 days pass in order to return it.
I have already tried to contact you by email and instagram, but I have not received any response.

March 2, 2021
Unprompted review
Rated 1 out of 5 stars

Do not order from this website

Do not order from this website, I ordered a watch 2 months ago I never received it, I have asked for a refund I have emailed them several times but they have just ignored me, very unprofessional.

February 22, 2021
Unprompted review
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Rated 1 out of 5 stars

I ordered one watch in december 2020…

I ordered one watch in december 2020 that I still have'nt recieve yet.
I would like to recieved it as soon as possible.
Regards.

February 1, 2021
Millner Co. logo

Reply from Millner Co.

Hello Marie,

We are sorry for the delay of your order. We will contact you right away to resolve the issue.

We apologise for the inconvenience,

Rated 1 out of 5 stars

bad company bad customer service

I purchase a smart watch but didn't work i send email but didn't respond bad company for all thing
i send more email but i dint receive any replay
ORDER #M194325

December 17, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello,

We need your order number or any reference so we can help you or you can contact to hello@millnerco.com

Rated 1 out of 5 stars

WORST shopping experience ever!!!

My order is missing for over a month. I have a tracking number which says since Nov 27th just "exported" - practically there is no tracking.
I have send many emails requesting feedback, none of them has been answered.

WORST shopping experience ever!!!

December 14, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Panos,

We need your order number or any reference so we can help you.

Thank you!

Rated 1 out of 5 stars

Bad experience

I'm having a really bad experience with them. I bought one clock around 2 weeks ago and even if the courier system tracks the order as received by me, I didn't receive anything yet. I'm sending mail to the Millner customer service but nobody is following me up. They just replied to me once, 4 daysago, asking me to check with the neighbors....ORDER M196544

December 8, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Davide,

Please send us an email to hello@millnerco.com and we will help you :)

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Rated 1 out of 5 stars

How long will i recieve my Order?

I placed an order since April 2020. it's been more than 6 months. No one informs me where my order is. I follow up customer service in Oct 2020 they replied they will check and let me know. Now is Nov 2020 nothing happened.

You tell me for waiting but you don't tell me how long and when.

and I think it's too long. I can't wait anymore!!!

November 23, 2020
Millner Co. logo

Reply from Millner Co.

Hello Noey,

Please send us an email to hello@millnerco.com and we will help you :)

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