Millner Co. Reviews 1,528

TrustScore 1.5 out of 5

1.7

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See what reviewers are saying

Rated 1 out of 5 stars

Misleading product info. I tried to cancel my order after 12hrs and did'nt allow it. Their response to was (wait until i receive it and initiate a return if i dont like to keep it. Heated gloves worth... See more

Rated 2 out of 5 stars

Millionaire watch of Lebanon was a nice watch, but had some falls. I think it was too expensive for the quality. Within about a month, the battery died in the watch, which is unacceptable since batter... See more

Rated 1 out of 5 stars

Nothing like the pictures on the website, do not buy from this do called retailer. I bought it as it looked class, it was advertised as originally cost over £60, reduced to £32. When it arrived... fr... See more

Rated 2 out of 5 stars

My Millner watch is of a VERY LOW standard: two new leather straps broke within 3 months after purchase, then while being repaired (each Strap Replacement took a couple of months), the watch face wa... See more

Company details

  1. Watch Store

Information provided by various external sources

Millner Co. is a brand created for those watch and sunglasses lovers that do not want to spend more than 10€ in fashion accessories. We provide timeless and elegant watches and sunglasses at an affordable price.


Contact info

  • 663 King's Rd Prosperity Millennia Plaza, North Point, Hong Kong, Hong Kong

  • millnerco.com

1.7

Bad

TrustScore 1.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Haven't received my order

After I received a wrong watch from MILLNER CO. they agreed to send me the right one and it's been over a month that I didn't receive my product. In meantime they reported my review on Trustpilot claiming that I didn't have a genuine buying or service experience and that's not true. I don't understand why do I always have problems with them. 😕

ORDER number : HK5223
TRACKING number : LT014958931NL

March 24, 2020
Unprompted review
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Rated 1 out of 5 stars

No reply nor any Updates

Millner Co. Customer service,

May I know how long is it going to take for you to give me a reply?
I bought my watches for 100 over dollars. The least you could do is to provide me with an answer or an email to which I can request for updates.

I have sent you my tracking ID and order number. How long do I have to wait?

I am still waiting for a reply from you.
Order No. M177171.

March 17, 2020
Unprompted review
Rated 3 out of 5 stars

Hello

I bought a watch from them, i got it, but sadly just after 3-4 months...

March 14, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Kornelijus,

We need your reference number or more information about it so we can help you more. Please contact us by hello@millnerco.com so we can check it out.

Thank you,

Rated 1 out of 5 stars

Simply shocking

Simply shocking. Lack of communication from their 'customer services' was the only consistency the company had. Extremely disappointed and stressful experience that is simply not worth it.

March 1, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Sean,

We are sorry for the inconveniences. We have had sent you an email so we can check your order. Hope you can answer us soon.

Rated 1 out of 5 stars

Very poor service

Very poor service. I ordered the watch for Christmas and it arrived three weeks later, so ai asked for the refund, they didn’t pay any attention mption to my request. I’ll never order in this web page again and obviously won’t recommend it to anyone.

March 1, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hola Grabiela,

Sentimos muchísimo el retraso de su pedido, ya que en el período de Diciembre estuvimos bastante saturados. Nos gustaría informarle de que disponemos de un nuevo método de envío el cuál recibe su pedido en un máximo de 3 días.

Gracias por su compra y sentimos las molestias causadas,

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Rated 2 out of 5 stars

My Reference number is RV287171369CN I…

My Reference number is RV287171369CN I still did not get my order which I have ordered 2 months before please let me know the details. Thank you

February 22, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Dear client,

We are sorry for the inconvenience, we were unable to find your order in our database, please contact us through hello@millnerco.com so we can solve your problem.

Regards,

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Rated 4 out of 5 stars

Simple products with very good taste

So far, I've acquired 3 different watches that have a minimalist style and that are functioning well.
I've also acquired a necklasse thatlooks very nice.
I'm very happy with the quality of the products, so far.
The shipping experience was also very good, except for a delivery that took a while. However, it is understandable, since it was Christmas.
Keep up the good work, thank you.

February 22, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Thank you!

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Rated 5 out of 5 stars

Really good

I ordered in December and the watch arrived me in January, it took a little but it is normal when so far. The watch is really good looking and good quality.
I like it!

February 21, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Dear Lucrezia,

Thank you so much for your review. We hope you enjoy your watch!

Regards,

Rated 1 out of 5 stars

You must be kidding me

You must be kidding me! I’ts the second tome i don’t receved my order!!!!

February 19, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Dear client,

We have answered your message. We hope your problem can be solved soon.

Regards,

Rated 4 out of 5 stars

Good quality

Good quality, nice design. Arrived a bit late.

February 17, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Hello Paloma,

We are sorry for the delay, which was caused by a logistic problem. We are very grateful for your kind words and very glad you like our products. Enjoy your order!

Regards,

Rated 1 out of 5 stars

After 8months of ordering we didnt…

After 8months of ordering we didnt receive our order yet and after 4 months of rating at your site now they reply that i didnt mention the reference when rating and i might be a spam so un professional and i so dont recommend anyone to order .. no refunds and no receiving orders

February 13, 2020
Unprompted review
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Reply from Millner Co.

Hello Farah,

We need your order number or more information about your order so we can check the problem you have had.

Thank you!

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Rated 1 out of 5 stars

Bad Experience

I ordered from this store from 31-10-2019
And I still till now
Did not receive any thing regarding my order
More than 3 months now
Return back my money
Our send the watches
Very bad experience with them
ORDER M175847

February 9, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Dear client,

We have answered you through email. We hope we can solve your problem.

Kind regards,

Rated 5 out of 5 stars

I’ve received my watches

I’ve received my watches after 2 months and a half. Millner is not a scammer.
Hope that everyone will receive their watches soon.

February 7, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Dear client,

We are sorry for the delay your order suffered, thank you for the kind review, we hope you enjoy your watches!

Kind regards,

Rated 1 out of 5 stars

Very Bad Experience

This is so bad even after complaint you don't bother to reply. I will never recommend to anyone to buy anything from MILLNER CO. This is the service you provide to your customers, if you can't manage to run your company it's better to shut it down.

January 22, 2020
Unprompted review
Millner Co. logo

Reply from Millner Co.

Dear client,

We are very sorry for the inconvenience, we couldn't find your order through the name you indicated, please resend us a message through hello@millnerco.com and we will offer you a solution.

Regards,

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