Peter, and Anthony can only both be described as exceptional. Both were very considerate, helpful. Nothing was too much trouble when they delivered my order. They carried a very heavy picnic table, an... See more
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A little history...Mill Timber Direct was established as a sawmill outlet store in 2016 in Croespenmaen near Crumlin in South Wales. In 2023, the store was re-modelled as a Mon Timber branch, to introduce new products and services offered by timber specialists Mon Timber (already well-established in Newport and Cardiff), to the local Crumlin and Valleys area. Our Crumlin branch is still located right next door to a sawmill, so we can supply timber directly from the mill.
Mill Timber Direct is now the online store for Mon Timber and with branches in Cardiff, Crumlin and Newport we can deliver across South Wales, the South West of England and nationally across the U.K.
Open to both trade and the public we supply a range of high quality timber and building materials:
Our delivery areas include: Crumlin, Caerphilly, Merthyr Tydfil, Pontypool, Cwmbran, Newport, Cardiff, Bridgend, Port Talbot, Swansea, Brecon, Monmouth, Abergavenny, Chepstow, Swansea, Llanelli, Llandovery, Builth Wells, Hay-on-Wye, Hereford, Ross-on -Wye, Forest of Dean, Gloucester, Cheltenham, Cirencester, Malmesbury, Bristol, Keynsham, Portishead, Weston-Super-Mare, Burnham-on-Sea, and nationally across the U.K.
You can get great timber, building materials and landscaping products delivered right to your door, and you are most welcome to collect your order from our branches in Cardiff (Hadfield Road), Crumlin (Croespenmaen) and Newport (Alexandra Docks).
Croespenmaen Estate, Croespenmaen, NP11 3AG, Crumlin, United Kingdom
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I choose mill timber as they are across the road from my house. Seemed easy enough for them to deliver quickly.
I payed for delivery (£10) which I was willing to pay as I couldn't have carried my items from the Croespenmaen site to my house or fitted them in my car.
However it took almost a week for me to receive my items. I find this baffling as I literally live less than 2 mins away from the site.
Upon delivery I was greeted by a nice man who carried them into the back garden for me and placed them in my lawn where I needed them. He was polite and respected my property.

Reply from Mill Timber Direct
Once again, the help from Cardiff has been great. They were happy to arrange a collection for a return although in the end I kept and used the goods.

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Reply from Mill Timber Direct
Good customer service and prompt delivery. Wood is really good quality.

Reply from Mill Timber Direct

Reply from Mill Timber Direct
Ordered timber L trim to cover corners on shed.... Website says in stock, expected delivery 7 to 10 days.....called about my order on 2 occasions, told of new delivery dates, both of which have now passed, only to be told today, the only depot with these in stock is in Cornwall !!! Cancelled order, bought with much smaller company and being delivered tomorrow !

Reply from Mill Timber Direct
The website was easy to navigate. The process were competitive. The delivery was smooth and very customer focused and the wood delivered seems to be of high quality. I fully intend to use this company again for my wood needs in the future.

Reply from Mill Timber Direct
Excellent value timber, very decent quality, very happy with the delivery

Reply from Mill Timber Direct
Good quality feather boards. Made.a breat fence. Recommended

Reply from Mill Timber Direct

Reply from Mill Timber Direct
Excellent products and service. Delivery driver carried timber to rear of property and was very helpful. Will definitely use again. Thank you.

Reply from Mill Timber Direct
Great service at the mill for collection but disappointed it took 3 days after ordering the timber online for it to be ready to collect. Will just drive there in future and buy onsite.

Reply from Mill Timber Direct
easy website to navigate and order. Delivery quick and on time. Driver drive polite and helpful, offloaded into front garden.

Reply from Mill Timber Direct
All really good for a really good price. Will defiantly use again for other projects .

Reply from Mill Timber Direct
The company’s website was easy to navigate and priced very competitively. I was informed of the delivery date and the timber arrival a few days later and in good order.

Reply from Mill Timber Direct
Good wood and great prices wi be buying again soon

Reply from Mill Timber Direct
Ordered 3x poles which cost £40 to deliver… poles arrived split, spoke to someone who could barely hang a sentence together. 3 more poles arrived split- again split so refused. Now awaiting refund.
I’d never use or recommend this company- appalling service.
Only good thing was the delivery driver - who was very helpful.

Reply from Mill Timber Direct

Reply from Mill Timber Direct
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