While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
if in 2021 there were week-long waits for an appointment in the embassy in London, today, in 2024, it's just not possible to make an appointment. Still the same VFS Global not doing its job, only worse, much worse.
Will we be able to renew our passports on time? Who knows, and they just don't care.
Contacted minbuza for 3 reasons; 1) asking why the visa services in many countries were outsourced to a dubious commercial company based in Dubai with a near monopoly called VFS Global, 2) the handling of a complaint re the same, and 3) if the significant increase of the cost to apply for a visa had any connection to outsourcing of the process to a commercial company. The answers were typical of what citizens would expect from a government institution supposed to support citizens in the NL; 1) decision was made by the government, period 2) minbuza did not want to interfered with the handling of a complaint 3) the increase was not related to the outsourcing.
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
