We are human beings who hope for contact and connection. I was looking forward to some help for my stress, anxiety and depression. Instead mindbloom caused more anxiety and depression. I am a... See more
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See what reviewers are saying
Great deal of help, way better if you can get your regular therapist to agree to let you dose while in their office/practice. Psychedelic Assisted Psychotherapy is only meant to be a tool to be combin... See more
Im experiencing life challenges and lets just say Mindbloom went above and beyond to support me. The most amazing experiences as they relate to RESETTING the mind. No vacation. No day spa can RECHARGE... See more
This is helpful. A gentle introduction into medicine that deeply relaxes the body and you will always feel in control. No negative thoughts or feelings can harm you as you relax and listen to the mind... See more
Company details
- #25 of 32 best companies in Mental Health Service
About Mindbloom
Written by the company
Mindbloom is the largest provider of psychedelic medicine, with psychiatric clinicians facilitating more than 275,000 at-home ketamine therapy sessions per year in 36 states. Mindbloom offers ketamine therapy for a range of mental health issues, with programs that combine evidence-based medicine with coaching, content, and community.
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United States
- mindbloom.com
4.0
Great
777 reviews
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Replied to 23% of negative reviews
Typically replies within 2 weeks
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I am afraid that I’m one of the 11%…
I am afraid that I’m one of the 11% that is not going to be treatable with ketamine. While I had a first session that was a good experience and was energizing, the two following have been a pretty big waste of time. I’ve tried to incorporate the preparation suggestions into my daily self and while I haven’t learned anything exactly new, I have been reminded of things that probably had gone to the background, but needed to come to the foreground again. I don’t think I need ketamine for this type of reeducation. I think my problem is stemming from inaction and not a mental condition that is soluble by these sessions.
December 21, 2024
Reply from Mindbloom
Hi Shannon,
Thank you for taking the time to share your experience. Privacy rules generally prevent us from publicly discussing personal information, but we encourage anyone with questions or concerns to contact us directly through our Help Center (help-center.mindbloom.com/en/).
Your reflections highlight an important part of the therapeutic process: the journey can look different for everyone. While some clients notice transformative effects early on, others may experience subtler shifts that build over time. It’s encouraging to hear that your recent sessions have brought more clarity and optimism as you continue your journey.
We encourage our clients to stay in close contact with their care team. Your guide and clinician are here to support you in maximizing the benefits of each session and tailoring the program to meet your unique needs. Adjustments to preparation practices or other aspects of your experience can often lead to deeper, more impactful results.
As always, our team is here to help 24/7, and you can reach us anytime through the Help Center. We’re committed to supporting you every step of the way.
Wishing you continued growth and healing,
The Mindbloom Team
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These sessions have been more than I…
These sessions have been more than I could have ever dreamed possible. They are so simple, yet so profound in a way that can be explained until/unless you experience them for yourself. Each session is greatly personal and unique to the individual.
December 20, 2024
Mindbloom works!
Mindbloom has affordable therapy that is done in the comfort of your home. Ketamine therapy has done what antidepressants can't. If you're struggling, please research. I have had a very good experience and I recommend them. They have the entire program to help you on your way to recovery.
December 13, 2024
Ketamine in itself has been very…
Ketamine in itself has been very helpful for me and I’m happy that my bloom has made this something that you can do from the comfort of your home however, I found dosage to be too weak and my clinician to not be very friendly. It was a bit uncomfortable and getting support wasn’t the best
December 13, 2024
Reply from Mindbloom
Hi Samuel,
Thank you for sharing your experience. Privacy rules generally prevent us from publicly discussing personal information, but we encourage anyone with questions or concerns to contact us directly through our Help Center (help-center.mindbloom.com/en/).
We’re glad to hear that ketamine therapy has been helpful for you and that the convenience of at-home treatment has been a positive aspect of your experience. At the same time, we understand how important it is to feel fully supported throughout your journey.
Your feedback about dosage and clinician support is invaluable. We're happy to hear that you've been connected with a new clinician and that a check-in has been scheduled to address your dosage concerns. Your comfort and care are our priorities, and we’re committed to making adjustments to ensure your treatment meets your needs.
Our team is here for you 24/7, so please don’t hesitate to reach out if there’s anything else we can do to support you.
Wishing you the best,
The Mindbloom Team
It’s been a wonderful experience so…
It’s been a wonderful experience so far. All the process is very well executed, very professional and humane.
I’m grateful this medicine is available for people so we can work on ourselves. Thank you!
December 18, 2024
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Patrice is very helpful
Patrice is very helpful! Enjoyed the circle this evening. The integration should be a big help. I didn't get that with ketamine infusions.
December 15, 2024
Not their 1st Rodeo...teamwork makes the dream work
Mindbloom has a polished package that says "Hey, we know what we are doing, we want to help you, and this is not our first rodeo." The information offered about their service and your participation is accurate, clear, and concise. I am half way through my established 6 sessions and I can say this program, with their assistance and my participation, has made a difference in my outlook on life and my performance within that outlook (actions speak louder than words).
Mindbloom does many things right, By "many." I mean 98.5%. To nit pick just a bit there are two areas that could use a bit more polish. #1 I found that the guide's schedules tend to lean toward late afternoons which didn't fit my schedule. However, in true Mindbloom professional style, they found me a terrific guide and set up an accommendating time for my first session. OK, so that takes them to a 99% rating. #2 Email. Well we all have complaints about e-mail. Well, this is not a complaint but an observation. Several times I received an email (reminder or request) for something I had already done. This, in my opinion, is a coordination opportunity and probably occurs because they really care and want to make sure that I have the best experiences. They care, OK, then let's add another .5%. In the end, I rate Mindbloom 99,5%. They really do have your "best self" as their primary focus and interest.
December 17, 2024
Is a very good app and the medical…
Is a very good app and the medical professionals are very trauma informed it’s like they can read my mind sometimes.
December 17, 2024
Amazing Results
The counseling is helping me to sort out my thoughts and intentions. I have done more for my mental health in the last month than I have done my whole life.
December 14, 2024
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I would argue their billing practices…
I would argue their billing practices are predatory and borderline unethical. I had a very poor experience and would give the feedback that they need to be more upfront about how and when they charge for services. I lost $1100 without realizing it.
December 15, 2024
Unprompted review
Reply from Mindbloom
Hi Spencer,
Privacy rules generally prevent us from publicly discussing personal information, and we encourage anyone with questions or concerns to contact us directly through our Help Center (help-center.mindbloom.com/en/).
Mindbloom's pricing is explained on our website at https://www.mindbloom.com/pricing, and our refund policy is outlined at https://intercom.help/mindbloom/en/articles/8894531-what-is-mindbloom-s-refund-policy. Clients who are not medically eligible for treatment receive a full refund. Clients who are deemed medically eligible during their consultation, but choose not to continue before receiving any medication, are eligible for a full refund, minus the $99 cost of the consultation.
Additionally, all billing details, including the payment schedule, are accessible through the client portal under the Billing section. The terms of use, including payment details, are also visible at checkout, ensuring clients know what to expect and when.
Mindbloom's support team is available 24/7 and can help clients with any questions related to pricing. As always, you can contact us anytime here: help-center.mindbloom.com/en/.
Wishing you the best,
The Mindbloom Team
It's simple and life-changing
It's simple, the clinicians and guides are great, and the box of support items is high quality. The music in the app is also stellar. This program is a great way to find healing.
December 7, 2024
Great experience all around
I've now had 2 meetings with my clinician and one with my guide, as well as 3 treatment sessions. The people and the app have been first-rate, and I'm already feeling positive benefits from the treatment.
December 13, 2024
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These people are trying to SCAM you really hard!
Before you fill in the survey they start to charge you. First it's $99 and then it's $359 but remember that i didn't even fill in the survey or talk to nobody. Subsequently they state that ONLY option for me is to schedule a talk with clinician but nothing about that I never received anything from them. No service no nothing. If that wasn't enough they don't want to give me my money back UNTILL i fill in some sort of feedback of theirs. HELLOOO!!!!
December 10, 2024
Unprompted review
Reply from Mindbloom
Hi Nikola,
Privacy rules generally prevent us from publicly discussing individual clients' information, and we encourage anyone with questions or concerns to contact us directly through our Help Center.
Mindbloom's pricing is explained on our website at https://www.mindbloom.com/pricing, and our refund policy is outlined at https://intercom.help/mindbloom/en/articles/8894531-what-is-mindbloom-s-refund-policy. With respect to the concerns you stated, clients who are not medically eligible for treatment receive a full refund. Clients who are deemed medically eligible during their consultation, but choose not to continue before receiving any medication, are eligible for a full refund, minus the $99 cost of the consultation.
Regarding your feedback, we believe our Support team has addressed them fully and your account has been canceled for a full refund, but if you feel that is not the case, we would encourage you to reach out to us directly and confidentially to discuss further. You can contact us here: help-center.mindbloom.com/en/
Wishing you the best,
The Mindbloom Team
Reply from Mindbloom
Hi Kevin,
Thanks for your feedback. Privacy rules generally prevent us from publicly discussing personal information, and we encourage anyone with questions or concerns to contact us directly through our Help Center (help-center.mindbloom.com/en/).
We understand that cost is an important factor for individuals considering Mindbloom treatment. Our initial program includes 2 consultations with a clinician, 3 guide coaching sessions (with unlimited messaging), a Bloombox at-home care kit, unlimited group integration circles, access to the Mindbloom app with a comprehensive library of content designed by experts to support treatment, and six ketamine treatment sessions.
Our program can be a significant step towards improving overall well-being and mental health. This treatment can offer rapid antidepressant effects, promote healing in the brain, and lead to lasting changes in mood and behavior. In Mindbloom's largest-ever ketamine therapy study, nearly 90% of patients reported improvement in their anxiety and depression symptoms after only 4 sessions. Many Mindbloom clients find that the personal growth and insights gained through this therapy are invaluable, making it a worthwhile investment in their future. You can read stories from real Mindbloom clients at mindbloom.com/reviews
When it comes to insurance, there may be opportunities to receive coverage. You can explore more about this topic here: https://www.mindbloom.com/blog/is-ketamine-therapy-covered-by-insurance Additionally, we’re happy to provide clients with a Superbill, which they can submit for potential reimbursement. Mindbloom therapy may also be eligible for reimbursement from a Health Savings Account (HSA) or Flexible Spending Account (FSA), subject to the discretion of the plan administrator. You can reach out to our support team anytime to discuss your options here: help-center.mindbloom.com/en/
Our team is available 24/7 and we look forward to hearing from you.
Wishing you the best,
The Mindbloom Team
What makes the experience great is the…
What makes the experience great is the support from the PA and the guides. It makes the experience so personal.
They have a nice selection of music for the journeys, the kit they send is top notch quality (The mask is A+++++).
Just an all around great experience
December 7, 2024
I am not hamixed experience ving the powerful…
I am not having the powerful experiences others speak of. But at the same time I am receiving benefits.
December 1, 2024
Reply from Mindbloom
Hi David,
Thanks for your feedback. Privacy rules generally prevent us from publicly discussing personal information, and we encourage anyone with questions or concerns to contact us directly through our Help Center (help-center.mindbloom.com/en/). It's not uncommon for the experience to vary from session to session as part of the broader treatment process. Every individual's healing journey is unique, with some experiencing gradual changes while others notice more immediate effects.
We encourage our clients to stay connected with their care team throughout their journey. Guides and clinicians are available to help clients process their experiences and provide support.
Our team is available 24/7 to answer any questions and address your concerns. We look forward to hearing from you!
Wishing you the best,
The Mindbloom Team
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My experience was very comforting and I…
My experience was very comforting and I always felt safe.
December 7, 2024
The sound scapes were amazing and…
The sound scapes were amazing and shaped how my sessions went.
December 6, 2024
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