Alicia Carcamo did a wonderful job walking us through the whole process and was very patient postponing some of our meetings until we were ready. An excellent communicator with exactly what we needed... See more
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Ingrid Ortiz was instrumental in helping us navigate a new MB function. She was able to break it down into bite size, manageable sections. She was very knowledgable and was able to help us determine... See more
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Iris did a fantastic job training our team at Sydney Pole on Attentive. She was friendly, knowledgeable, and always happy to answer our questions, making each session engaging and easy to follow.... See more
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Great experience! Alicia was my onboarding specialist and she is beyond helpful, patient, attentive and professional! If she lived closed by, I would want to hire her! I use MIndbody in my personal li... See more
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Company details
- #151 of 356 best companies in Software Company
Written by the company
Mindbody is the all-in-one business management platform built specifically for fitness studios, gyms, and wellness businesses. From scheduling and booking to payments and marketing, everything you need to run and grow your business lives in one place. No juggling multiple tools. No gaps in your workflow. Just a smarter, simpler way to manage your business every day. Whether you're running a single boutique studio or managing multiple locations, Mindbody scales with you. With a branded mobile app, AI-powered features, and a dedicated support team in your corner, you'll have everything you need. More than 40,000 fitness and wellness businesses trust us to handle the day-to-day—so they can focus on what they do best.
Our Capabilities
Written by the company
- Mindbody app
- Connect your business to 3M+ active users searching, booking, and buying right now. Surface deals and let clients new clients easily locate you. More visibility means more more revenue.
- Branded app
- Create a custom booking environment. Encourage clients to book, buy, and manage their accounts or memberships on the go. This convenient add-on gives you the benefits of a custom app without the hassles or cost of custom development.
- Scheduling
- Managing classes and appointments is simple with Mindbody's scheduling tools and Business app. Set up your calendar once and sync everywhere—your website, the Mindbody app, and every booking touchpoint. Fewer no-shows, fewer gaps, and a whole lot less back-and-forth.
- Payments
- Integrated payment processing built for your growth. Reduce costs, automate recurring revenue, and run your business more efficiently with everything in one place, even on the go with the Mindbody Business app.
- Smartdesk
- Never miss a client again. With SmartDesk you can drive sales, answer questions and embrace automation-first customer experience—all while your team is busy working with clients IRL.
- Business Reporting
- Make data-driven decisions, faster. Get metrics and analytics on everything from sales to clients to payroll to staffing—giving you the power to make real-time adjustments that drive growth.
Contact info
651 Tank Farm Rd., 93401, San Luis Obispo, United States
- mindbodyonline.com
More revenue. More clients. More growth.
4.4
Excellent
2K reviews
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Great Experience!
Great experience! Alicia was my onboarding specialist and she is beyond helpful, patient, attentive and professional! If she lived closed by, I would want to hire her! I use MIndbody in my personal life and so I trust that it's going to be a great add on for marketing with our business!
June 25, 2026
Reply from Mindbody
We're so happy to hear about your great experience! We appreciate your positive feedback and are glad our team was so helpful and professional. We're confident it will be a great addition to your business!
Reformd Pilates Kings Park is such a…
Reformd Pilates Kings Park is such a great full body experience- good for body and mind
June 26, 2026
Unprompted review
Reply from Mindbody
We're so glad you enjoyed your experience with us and our customers! Thank you for your kind words.
Working with Bianca has been such a…
Working with Bianca has been such a gift. She immediately understood how time‑consuming Attentive marketing can be and how challenging it is to manage as a small business owner who’s also running the day‑to‑day operations and caring for clients. She never made me feel behind or overwhelmed — she met me exactly where I was.
Bianca put together the most beautiful, thoughtful journeys for my Attentive flows. They were organized, on‑brand, and created in a way that actually supports my business instead of adding more to my plate. I felt so supported and understood throughout the entire process.
If you’re a busy business owner trying to navigate Attentive or Mindbody marketing, Bianca is truly exceptional.
June 24, 2026
Reply from Mindbody
We are so glad to hear our Customer Success Manager made such a positive impact on your business. It is wonderful to know we could help simplify your marketing efforts and provide valuable assistance. Thank you for sharing your kind words.
I am loving working with David
I am loving working with David. He is patient, kind, and gets right to the point. I am not super tech savvy and he makes the information digestible.
June 23, 2026
Reply from Mindbody
We're so glad to hear you're having such a positive experience! It's wonderful that your Senior Customer Success Manager is making things digestible for you. Thanks for sharing your feedback!
Lais was an incredible onboarding…
Lais was an incredible onboarding trainer and welcomed any questions I had. She was thorough and showed me all the resources available!
June 18, 2026
Reply from Mindbody
We're so pleased our trainer provided a thorough and welcoming onboarding experience, showing you all available resources! Thanks for your feedback!
Juan was great
Juan was great, so easy to understand and was so helpful with our transfer from different platform
June 22, 2026
Reply from Mindbody
We are so happy to hear our team member was helpful with your transfer. Thank you for sharing your positive experience!
Happy
Overall experience was great and informative. Only suggestion would be to offer a fast track method for experienced customers.
June 17, 2026
Reply from Mindbody
We're glad you enjoyed your experience and appreciate your suggestion. Thank you for your feedback!
Everything was awesome
June 23, 2026
Reply from Mindbody
We're glad to hear we met your needs! Thank you for your feedback!
Very professional
Recardo was my Trainer very professional knowledgeable, friendly patient he exactly knows what he’s doing. Very happy with this training.
June 24, 2026
Unprompted review
Reply from Mindbody
We're so happy to hear you had such a positive training experience! We appreciate your kind words about our team.
Samantha Ndungu was absolutely amazing
Samantha Ndungu was absolutely amazing! She went above and beyond during my session, taking the time to answer all of my questions and making sure everything was set up correctly. She was knowledgeable, patient, and incredibly helpful throughout the entire process. Her professionalism and dedication made the experience smooth and stress-free. Thank you, Samantha, for the outstanding support and excellent customer service!
June 24, 2026
Unprompted review
Reply from Mindbody
We're so happy to hear about your amazing experience! It's wonderful to know that our team member was knowledgeable, patient, and incredibly helpful, ensuring everything was set up correctly. We appreciate you sharing your positive feedback.
If you are thinking about using Mindbody please read this first
If you are thinking about using Mindbody for your business.....let me help you:
1. Get a comfortable chair and ear buds as you WILL BE ON A PHONE FOR AT LEAST 2-3 HOURS PER ISSUE
2. Ask your doctor for blood pressure medication since YOU WILL HAVE HIGH BLOOD PRESSURE 100%
3. Get ready to hear tons of apologies "SINCE OUR TEAM IS STILL WORKING ON THE ISSUE"
4. Don't bother with the so called "reports" since everyone you look at WILL GIVE YOU A DIFFERENT NUMBER!
5. Buy extra memory for your computer as it will be flooded with phone call summaries THAT REALLY DON'T SAY ANYTING other than WERE WORKING ON IT
6.Spotty mobile phone app that still doesn't let you perform all the actions you WOULD BE EXPECTING TO BE ABLE TO DO
So to summarize.......go with something else
June 24, 2026
Unprompted review
Reply from Mindbody
We appreciate you taking the time to share your detailed feedback. We are truly sorry to hear about the significant challenges you've encountered with our service, particularly regarding support wait times, reporting inconsistencies, and mobile app functionality.
Please send us an email or submit your information requested here so we can review your account to ensure this is resolved promptly and to prevent similar issues for others.
Bianca is very easy to talk with and…
Bianca is very easy to talk with and meets me where I'm at. I do not have much experience with marketing so she slows it down for me and explains it well.
June 24, 2026
Reply from Mindbody
We are so glad to hear that our Customer Success Manager provided clear explanations and met your needs. We appreciate your positive feedback!
All my questions have been efficiently…
All my questions have been efficiently answered
June 24, 2026
Reply from Mindbody
We are so glad we could assist you. Thank you for your feedback!
Nathalia is amazing!
Nathalia Birro is amazing!! She had the exact answers to all the questions I had, and provided Great ideas and solutions to the direction I wanted to take our studio in to enhance the client experience. Our meetings really have been invaluable.
June 23, 2026
Reply from Mindbody
We're so glad our Customer Success Manager provided valuable insights and solutions to enhance your studio's client experience. We appreciate your positive feedback!
Saskia Oudia is excellent
Saskia Oudia is excellent! Professional and friendly. She is patient and thorough. When my business partner and I email her with questions, she responds promptly. She is very knowledgeable and helpful. She walked us through the site and instructed us step by step which eased our nerves. We feel that we can count on her and the MindBody app to help us run our business smoothly. Highly recommend Saskia and MindBody app services.
June 22, 2026
Reply from Mindbody
We're so happy to hear about your positive experience and that our team member's guidance was so helpful. We appreciate your kind words and are glad we could ease your nerves and help you run your business smoothly.
Great customer service and good grasp…
Great customer service and good grasp on our business needs
June 23, 2026
Reply from Mindbody
We're glad to hear we met your needs! Thank you for your kind words.
Maria Nadal was extremely patient and…
Maria Nadal was extremely patient and helpful when teaching and helping with setup.
June 23, 2026
Reply from Mindbody
We're so glad our Customer Success Manager could assist with your setup. We appreciate your kind words!
Fernanda was very helpful with…
Fernanda was very helpful with providing me all information about Samrtdesk and Attentive. She explained the whole process and it is easy to navigate
June 19, 2026
Reply from Mindbody
We're glad our Customer Success Manager was so helpful in explaining the process and making it easy to navigate. We appreciate your positive feedback!
I love it and it's the best decision I…
I love it and it's the best decision I made for my business
June 19, 2026
Reply from Mindbody
We are so glad to hear this was a great decision for your business! Thank you for your feedback!
Reply from Mindbody
We are so glad we could assist you. Thanks for your feedback!
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