Beautiful curated box that I felt was just for me and exactly what was needed. Beautiful crystals, jewelry and items that helped me on my spiritual journey. Arrived quickly and can not wait to receive... See more
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A monthly dose of tools and rituals tailored for modern life. ✨
Mindful Souls started in 2018 as a small team with a really big dream: to bring peace, mindfulness, and joy into the lives of others. 💜 And so, the Mindful Box was born—a subscription box filled with natural crystals, spiritual tools, beginner-friendly guidance, and more! 🔮🛂
“We believe mindfulness and spiritual growth belong to everyone—so we make it easy.”
Our Mindful Boxes, curated by our gem guru, Monal Gehlot, and a team of lithotherapists, have already touched the lives of 180,000+ subscribers across the USA, Europe, and Australia! 🌍
Burgemeester de Bordesplein 9, 3135 HE, Vlaardingen, Netherlands
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Reply from Mindful Souls
I had a small issue and it was resolved with professionalism and great kindness. Love to all out there.

Reply from Mindful Souls
The quality was outstanding, I was truly impressed and will be recommending!

Reply from Mindful Souls
The customer service was the best. I appreciate kind, understanding, patient and professional people and that's exactly what Mindful Souls team members are. The process was smooth and easy and I received super fast responses. Aeina was really awesome. My issue was resolved and I highly recommend Mindful Souls.

Reply from Mindful Souls
One of the best! I found a lot support in any question regarding the order I made.
So much kindness and warmth!!
I really recommend their products, very well made, and I highly recommend for the capability of the team to work with passion and put the soul in it.
Amazing!🦋✨️🔮

Reply from Mindful Souls
I am in love with these monthly boxes of crystals. This month was my box 2 , which had healing gems. I look forward to these each month now I get excited when it’s time for them to arrive.

Reply from Mindful Souls
Mindful Souls is a tremendous company! I have received over a dozen boxes from them and all have been amazing. I did receive two damaged products once and after I took pictures and sent them in, mindful souls replaced the broken pieces immediately, with profuse apologies! I honestly can’t say enough about this mindful company, they have a tremendous customer service centre and their products are beautiful! I highly recommend them!

Reply from Mindful Souls
Aside from the mindful boxes that I received every month, which is perfect! I also would like to say, their customer service is excellent. I have mistakenly added another item after paying. I need to pay additional because of that and since it's not the item that I want, I need to contact customer service. They responded right away and resolved my issue quickly. I would like to thank the Mindful Souls Team specially, Pragya, who helped me take off the item that I accidentally added, Jennifer for updating me with the item that I added, Jennifer, Susmita and Shaina for answering my questions and also giving me updates. More power to you all!

Reply from Mindful Souls
Best customer service 24/7! Extremely helpful! Love the spiritual items too! Favorite day of the month is opening my Mindful Souls box !

Reply from Mindful Souls
I had a question, after office hours, and customer service quickly and politely answered my question via their online chat. It's nice to know that they are always available for their customers.

Reply from Mindful Souls
Mystery Box #3
Loving wearing the solar system bracelet as an anklet - perfect 🤩

Reply from Mindful Souls
Mindful Souls stand by their products and care about the people who buy from them. Recently, I lost a gift box because a 12-year-old boy came while I was working and destroyed my boxes from Amazon and took the monthly subscription box and a pair of shoes. This was pretty upsetting, but I will say that I was treated kindly by Mindful Souls. The products have very nice energy and I will continue to buy from them.

Reply from Mindful Souls
They are just awesome..I ordered a kit and it was missing a few items and they are sending me a whole new kit..I was so in shock at the gerositty they actually care..And the mindful soul box came with gorgeous crystals and I received the oils for free with that order..The talisman I ordered is just exquisite!!! Thank you Mindful Soul..BB

Reply from Mindful Souls
I purchased a Tarot Deck and was having trouble reading the booklet that came with it because my eyesite is not the best with smaller print. They were able to send me a PDF of the booklet so I could read it on my computer in the larger print. I have always loved the items I purchase from Mindful Souls and when it comes to crystals I can say I have 100% trust in the quality of the crystals I purchase. They are beautiful.

Reply from Mindful Souls
Beautiful high quality products ✨ very satisfied with my order 💜

Reply from Mindful Souls
Besides being the most-fun-ever monthly box, Mindful Souls customer service is truly exceptional. I messed up an order and contacted them for help. The responses were almost immediate, and they were understanding, kind, and very helpful. My issue was fixed with no fuss, delays, or nonsense. Customer service hasn't gone extinct... it just lives at Mindful Souls. Highly recommend!

Reply from Mindful Souls
Despite cancelling a subscription over a year ago! Out of the blue they are sending me a box and have charged me for it! I don’t want it and no response except it will be looked into! Be careful of the scam that when you cancel they can automatically start it up again without checking with you

Reply from Mindful Souls
Mindful soul help me grow spiritually and I am always at peace anytime I receive my mindful soul box so I recommend mindful soul to anyone who would like to grow spiritually and care for their soul to mindful soul 💕

Reply from Mindful Souls
I finds Mindful Souls to be very educational and know that anyone who takes the time to look through their inventory will feel the same. The have a good variety of crystals, stones, rocks and jewelry to choose from. The reference guides, pamphlets and videos serve as a perfect source of information for the items you buy. There Customer Service is the best. I highly recommend this shop.

Reply from Mindful Souls
Amended to 4 stars as they have replaced missing items :)
It's generally nice stock but there are often items missing. I have had three experiences of this, and now a fourth! I ordered the Full Experience box and only 10 items out of what should have been 12 arrived. Not very reliable in that way. Icelanding spar stone also missing from my most recent subscription box and sometimes the wrong item included.

Reply from Mindful Souls
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