Mineperfumelab Reviews 

1,552
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 448 reviews, reviewers overwhelmingly had a great experience with this company, often praising the wonderful and unique fragrances that stand out from typical store offerings. Customers consistently highlight the high quality of the products, noting their impressive sillage, longevity, and the craftsmanship involved in their creation. Many also commend the fast and hassle-free delivery service, with orders often arriving quickly and well-packaged, even internationally. The overall service experience is frequently described as fantastic, with clear communication and beautiful presentation of the products. However, some customers also noted issues with their orders, including sample vials arriving scattered, leaking, or only partially full, and in a few cases, receiving incorrect items or empty packages. A few other people also felt that the longevity of some fragrances was shorter than expected or that the quality had declined over time.

What people talk about most

Product

Consumers generally find the products to be positive, with many praising the unique, masterfully crafted, and... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the craftsmanship and longevity of... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising fast shipping and... See more

Order

People report ambiguous experiences with order, with many expressing satisfaction and a desire to re-order... See more

Service

Reviewers mention positive feedback about service, with many describing it as impeccable, fantastic, and very... See more

Reviews shaping this summary

Rated 4 out of 5 stars

wonderful fragrances all around! I especially like the shamrock. amber cafe, milk rhum, oud, and vessevo I've tried so far. Love them all. I applied the Oud 6 hours ago and can still smell it. I actu... See more

Company replied

Rated 4 out of 5 stars

I was very impressed with the speed of the delivery, however I could tell by the earthy, lovely scent coming from the unopened box that some leakage had occurred during shipping. Sure enough the samp... See more

Company replied

Rated 4 out of 5 stars

Very good. All perfumes are well crafted whether you like them personally or not. My advice: make sure you list all your notes correctly according to the ingredients. OUD is my favorite but you... See more

Company replied

Rated 5 out of 5 stars

Incredibly fast no hassle shipping to US of 3 discovery sets. Beautifully boxed to look & feel like leather on the outside. best sellers set comes with a pamplet for each perfume and a very clever... See more

Company replied


Company details

  1. Perfume Store

Written by the company

Mine Perfume Lab nasce in Italia come un progetto autentico e sensoriale: fragranze intense, al 25%, pensate per evocare ricordi e identità. Ogni profumo è un racconto, rifinito a mano tra cera lacca e dettagli artigianali, per trasformare emozioni in esperienza.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

2K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 63% of negative reviews

Typically replies within 1 week

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4.5

All reviews

(1,552)

1,502 reviews in the last 12 months

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Rated 1 out of 5 stars
Mineperfumelab logo

Reply from Mineperfumelab

Thank you for your message 💛
We’re sorry to hear that the fragrance didn’t meet your expectations in terms of longevity.

To request a refund, please contact us at info@mineperfumelab.com so we can verify your order and assist you with the process

Rated 1 out of 5 stars

My discovery set came broken

My discovery set came broken. Several glass vials are completely broken. I sent an email to Mine but not sure it was received as I haven’t received a response. What can be done to fix this?!?!

June 8, 2026
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Reply from Mineperfumelab

Thank you for your message 💛
We’re very sorry to hear that your set arrived damaged—that’s not the experience we want to provide.

Please email us again at info@mineperfumelab.com so we can look into your report right away and resolve the issue ✨

Rated 5 out of 5 stars

The One

Well, I just received my discovery set. My first purchase, but I already know this is going to be a long relationship. I have only tried 2 of the 10 fragrances and I love them. St. Incense took me back to memories of my father burning it, and the Absolute Santal is so, yummy. I can not tell you how many perfumeries I have tried. I have been in search for "MINE" fragrance for a while now and I think I just found it! Lovely.

June 3, 2026
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Reply from Mineperfumelab

Thank you for your feedback 💛

Rated 5 out of 5 stars

Awesome fragrance and fast shipping

I ordered this and it was here in less than a week from Italy. I always like the smell of patchouli so I decided to spurge and buy a a sampler pack that included it. Upon its arrival I applied the fragrance and it was absolutely amazing! I start a new job and I'm going to apply a different fragrance everyday and see what kind of results I get until I find my fragrance that I will stick with. Thank you Mine, You're doing a great job and the expedited shipping was awesome! Looking forward to doing more business in the future.

June 3, 2026
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Reply from Mineperfumelab

Thank you for your feedback 💛

Rated 5 out of 5 stars

Loved the entire experience!

Loved the entire experience with Mineperfumelab. The presentation and packaging were beautiful, and the personal touch—especially the photo and seal on the package—made it feel really special.

I absolutely love the Santal fragrance I received. It rivals, if not surpasses, my Tom Ford Santal Blush, which really impressed me.

I ordered the Patchouli more out of curiosity, and while it is lovely and not at all that typical “hippie” nag-champa incense scent, it’s not something I would personally repurchase. I’d be more inclined to explore other scents in their collection.

I live in Arizona, and my package arrived at the start of our hot summer. The bottles were a bit warm when I opened them, which initially made me concerned about spoilage. However, after wearing both fragrances, they’ve performed beautifully with no issues.

Overall, a fantastic experience—I’m definitely looking forward to ordering again.
— Lydia Forte

May 29, 2026
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Reply from Mineperfumelab

Thank you for your feedback 💛

Rated 5 out of 5 stars

The sentences are very exclusive

The sentences are very exclusive, extraordinary and extremely delicious
And the craftsmen ship is superb quality ❤️ If you want something special, go to Mineperfumelab

May 29, 2026
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Reply from Mineperfumelab

Thank you for your feedback 💛

Rated 4 out of 5 stars

love the patchouli.

Love the patchouli. The delivery instructions werent helpful and customer service took quite a while to respond. But I did eventually find my order and it does smell amazing.

June 10, 2026
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Reply from Mineperfumelab

Thank you for your message 💛
We’d like to confirm that we’re already in touch via email and are responding to your inquiries. It’s not true that we’re not responding: we’re handling your case and will keep you updated directly there ✨

Rated 4 out of 5 stars

Start with sample sets to find your scent

I have now ordered 2x and Vesevo as well as Shamrock are my 2 favorite scents. I started with the sample sets which helped me understand what worked and what didn’t with my skin. Start small and figure out what works for you before investing in bigger bottles. Shipping took about 3-4 wks to the US. Overall, I’m pleased with the products offered.

June 10, 2026
Unprompted review
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Reply from Mineperfumelab

Thank you for your feedback 💛

Rated 5 out of 5 stars

Gorgeous perfumes,prompt delivery

Gorgeous perfumes,prompt delivery , scents reminds me of gardens, thank you and very safe and protected packaging. Perfumes last all day and are deep and unusual.

April 30, 2026
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Reply from Mineperfumelab

Thank you for your feedback 💛

Rated 5 out of 5 stars

Excellent parfume

Excellent parfume. Last longer and strong fragrance.

May 27, 2026
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Reply from Mineperfumelab

Thanks for your feedback 💛

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. I ordered the most popular sample pack. Haven’t tried all the scents yet but they all smell great. Don’t hesitate to try them. You won’t regret it!

May 18, 2026
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Reply from Mineperfumelab

Grazie per il tuo feedback 💛

Rated 1 out of 5 stars

Buyer beware, atrocious.…

Terrible packaging shipped from Georgia United States. Sold as from Italy. Two sample bottles were sent inside a little paper bag one of them broke and leaked all over inside the package. Over $100 cost for the cologne yet it was inside a cardboard carton the resembled a fast food beverage holder. The box it was shipped in was far too large for what was being shipped and there was nothing inside the packaging to prevent the glass bottles from breaking. This is being sold as premium and is anything but. Buyer beware , what a scam. I bet this is 99% alcohol because there's no scent that lasts longer than a few seconds and it's terrible. Completely disappointed. Did I mention this shipped from the United States and not Italy what a scam.
Notice the poor packaging, failure to secure the items and damaged product was not addressed in the reply. Just a "logistics/customs" excuse for why it ships from the United States, it's some scam artist in Georgia. It's poor quality and you can tell the labels on the bottle were made in a home office printer. I want a refund and to return this garbage. Address that.

May 27, 2026
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Reply from Mineperfumelab

Thank you for your message 💛
Orders are processed and shipped from Italy, but for logistical and customs-related reasons, we also use a hub in Georgia, which handles local distribution to make shipments faster and more efficient.
If you have any questions or concerns, we’re here to help ✨

Rated 5 out of 5 stars

Fantastic Scents

I tried several samples of their EDP. They smell great and last all night. Shipping was fast and the packaging was very cool.

May 26, 2026
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Reply from Mineperfumelab

Grazie per il tuo feedback 💛

Rated 2 out of 5 stars

Perfume stolen

Hej,
I got my box with perfumes empty and i try to contact you guys from tuesday 2 june without succes so pls reply on my e mail i send, ty
This is not the fault of perfumelab but from fed ex i think but they said perfumelab needs to contact fed ex and thats why i try to reach you guys...
Pls contact me, ty
Gz,
Kristof

May 29, 2026
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Reply from Mineperfumelab

Grazie per il tuo feedback 💛

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