Second time we get this service. We were very happy, better value for money than ordering last minute and you have peace of mind that someone will be there for you! And now I know we can trust the co... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very professional, able to book our pick up from train station at Paddington to Gatwick Airport with ease. Driver on time and phoned to say where he was. Once located he took us to Gatwick and was ve... See more
Company replied
George was a lovely driver and arrived on time/early as arranged. Very comfortable luxury car and a smooth journey to Gatwick from central London. We made payment prior to pick up via a secure Whats... See more
Company replied
Thank you for amazing service. Ali was on time and exactly where we expected. He contacted us in advance of his arrival to confirm and kept in touch throughout the process. I'd highly recommend the... See more
Company replied
Company details
- Taxi Service
- Airport Shuttle Service
- Minibus Taxi Service
- Sightseeing Tour Agency
- Tour Operator
- Transportation Service
Written by the company
MiniCabRide is a unique ground transport solution in London and the United Kingdom for Airport-Seaport-Station and long-distance transfer. MiniCabRide customers can book by call, email, web, or app and travel in style. We have various vehicles in our fleet to cater to all types of journeys from a standard sedan to MPVs, executives, and Minibuses to transport passengers and luggage. MinicabRide has pledged for Emission 0 vehicles until 2025 to reduce carbon emissions. Benefits of booking with MinicabRide 1- Flight Monitoring Facility 2- Fix Price 3-Reliable and efficient 4-Affordable 5-Available on Call-Web-App 6-Covering Whole United Kingdom and all London airports and seaports.
Contact info
Unit 5, 1000 North Circular Road, Staples Corner, NW2 7JP, London, United Kingdom
- 02070050090
- info@minicabride.com
- minicabride.com
4.7
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Recommend Mini Cab Ride!
The representative from Mini Cab Ride responded to my query very quickly and professionally, providing succinct information making it easy to secure transportation for my group of six from Heathrow airport to our accommodation in London.
March 12, 2026
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
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Excellent service
Excellent service, friendly staff and drivers, perfect timing, easy to work with. I highly recommend.
March 12, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Very good driver
My driver was early, got to the airport on time and was very easy to converse with.
March 4, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Good driver, car and ride
Good driver, with a lovely, clean Tesla. Smooth ride and great back up service
March 2, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Reliable and quick
The driver was early and got us to the station safely. However, it sounds like something happened with scheduling, where he didn't know he was to pick us up so early until 4 AM that morning. He called the dispatcher and had the conversation with us in the car. I think maybe he should have waited until after we had left, but it sounds like he was put in a bad position.
February 26, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer
Thank you for your feedback. We’re glad to hear that your driver arrived early and ensured you reached the station safely. We apologize for any confusion you experienced regarding the scheduling. Occasionally, last-minute updates can occur in our dispatch system, and our driver contacted the dispatcher to quickly confirm the details so your journey could continue smoothly. We appreciate your understanding and will review this internally to ensure an even more seamless experience in the future.
We hope to serve you again soon.
Warm regards,
Customer Care MiniCabRide
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Thanks for the wonderful service you…
Thanks for the wonderful service you provided. I will stay connected for future bookings when I travel abroad .
Thank the driver for his patience for waiting it was appreciated 👏. Thanks for care you all gave warmly after the long journey,it is nice to be received warmly. Lots of love and light to you all. Both dates 16th February 2026 and return 2nd march 2026.
February 16, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Very good driver
Very good driver . Timing perfect.great service recommend for everyone airport transfer
February 28, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
The driver Ahmed was very courteous and…
The driver Ahmed was very courteous and thoroughly entertaining
February 27, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Great company and excellent service.
Great company and excellent service.
February 25, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
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Happy experience
The taxi driver was happy to wait a little while because my flight was slightly delayed. He was polite and a good driver.
I was more than satisfied with my experience with MiniCabRide
February 24, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Always awesome dealing with them!
Always awesome dealing with them!
On time, seamless booking and friendly assistance.
Highly recommended.
February 22, 2026
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Siblings
Our drivers arrived early, they were very nice and helpful. The cars were nice, comfortable and very clean.
February 18, 2026
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
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George was a lovely driver and arrived…
George was a lovely driver and arrived on time/early as arranged. Very comfortable luxury car and a smooth journey to Gatwick from central London. We made payment prior to pick up via a secure WhatsApp link as the driver did not have card facilities.
February 17, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
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Airport transfers.
Arrived on time to and from Heathrow Airport.
Great car, comfy ride.
Highly recommend.
December 21, 2025
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
These guys where absolutely amazing had…
These guys where absolutely amazing had my first experience of booking them from belfast to pick us up at Luton airport to drop us to the westend on time and very efficient and where very reasonably priced so I used these guys for every taxi from goin to the o2 and collecting us again then again we booked for our return to the airport. again on time polite and very helpful we will always be booking with this company on my return to london 😀 ❤️
February 12, 2026
Unprompted review
Reply from MiniCabRide
Dear Customer,
Thank you for taking the time to share your review. We truly appreciate your feedback, and we’re delighted to hear that your experience with our services was a positive one.
At MiniCabRide, we strive to provide exceptional service and go above and beyond for our customers. Your satisfaction is our top priority, and we’re grateful for the trust you’ve placed in us.
If there’s anything more we can assist you with, please feel free to reach out at any time.
We look forward to the pleasure of serving you again soon.
Warm regards,
Customer Care MiniCabRide
Rude, insulting and unsafe driver wouldn't stop talking
The driver interrupted a private conversation my family was having about politics and insisted on giving his opinions. I asked him several times to stop and just drive us as he was hired to do, but he wouldn't stop arguing and giving his opinions while driving. When I eventually told him I would leave a bad review, he said, and I quote verbatum "I don't give a shit about your review".
I also wasn't impressed with his driving skills as he didn't turn his head to check his blind-spots, relying on his side mirrors which is the cause of many accidents.
If you want to get in an argument with a rude cab driver as you begin your stressful international travel, this is the place to call!
February 13, 2026
Unprompted review
Reply from MiniCabRide
Hi David,
Thank you for taking the time to share your feedback. We are very sorry to hear that you were disappointed with your recent journey from Oxford to Heathrow Terminal 5. We take complaints regarding driver conduct and safety very seriously, as providing a professional and comfortable service is extremely important to us.
We have spoken directly with the driver involved, who is a long-standing, highly rated professional with over 36 years of driving experience. He has provided the following account of the journey:
He states that he remained professional throughout the trip and accommodated an additional hotel pickup in Oxford that was not originally included in the booking, without requesting any extra payment. During the journey, he explains that he was questioned about his driving speed and advised that he was travelling below 70mph. He responded that he was driving cautiously due to traffic conditions. He also notes that he has driven over one million kilometres without any at-fault accidents.
Regarding the conversation, the driver states that a discussion was initiated about poverty compared to a hundred years ago, and that he made a brief comment in response. He indicates that he did not intend to interrupt a private discussion and was responding to remarks directed toward him. He further states that upon arrival at Terminal 5, luggage was removed in a way that resulted in a scratch to his vehicle.
As you can see, there are differing accounts of the events that took place. While we cannot independently verify the full details of the conversation, we would like to sincerely apologise if you felt uncomfortable or that your request to limit conversation was not respected. That is certainly not the experience we aim to provide.
We will be reminding all drivers that if a passenger indicates they prefer a quiet journey, that request must be respected immediately and without further discussion. Passenger comfort is paramount.
We appreciate you bringing this matter to our attention and value your feedback, as it helps us maintain and improve our service standards.
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