I have been meaning to complete my pension search and get organised for so long but it’s such life admin and not knowing who, where, when didn’t make it any more enticing! This has been the easi... See more
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I've had a lot of different jobs over the years and hadn't been as diligent as I should have been at keeping track of who the pension providers had been. Mintago have been able to find a few of the mi... See more
Both Sharon and Kim were really prompt and helpful, both are very customer friendly and they assisted us right to the very end of our set up and even went above and beyond checking and double checking... See more
We have recently started providing employee benefits through Mintago. We're a small business and don't have a dedicated payroll specialist so carrying out the back office transition to salary sacrific... See more
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Company details
Written by the company
Mintago is the only end-to-end unbiased financial wellbeing solution that makes both businesses and their employees financially healthier.
Contact info
London, United Kingdom
- enquiries@mintago.com
- mintago.com
Replied to 50% of negative reviews
Typically replies within 2 weeks
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Would recommend
Seamless experience throughout, aided by strong communication and support when needed.
We have had agreat experience with Mintago
We have had a great experience with Mintago, everyone involved from sales, to implenmentation and payroll specialists have been superb. The app is easy to use and offer some good benefits for our staff.
Brilliant team - proactive and easy to work with
The team at Mintago has been absolutely brilliant. They have been proactive and very easy to work with. The platform is easy to use but the Mintago team addressed the fact that it is an admin task for us!
Great customer service from Angie
Great customer service from Angie. Was friendly and helped to solve the issue I was experiencing.
The staff is very responsive about my…
The staff is very responsive about my email
Pension Consolidation
As part of their service to our company, Mintago were able to quickly source my pension pot from a previous role.
They were very fast, and communicated well throughout!
Incredible Support
Incredible Support! Very Knowledgeable & friendly Staff.
SOOO helpful and friendly
Great customer service and a quick reply! I had some trouble logging into my account but the Mintago team sorted it within a few hours. Can't wait to use some of my benefits :)
Mintago migrated my old pension for me
Mintago was able to migrate my previous pension for me, even after changing my name and not knowing my policy number. Some additional info was required but they made it really simple. Communication was excellent and I highly recommend making use of this service.
Mintago are so helpful
Everything ran so smooth with this company, My questions were answered in quick time and my query was sorted with no hesitation.
The team is great
The team is great! Very helpful. Recommend them to all.
Highly recommended
Dealing with Daniel and Kelsey has been a pleasure. Both are very knowledgeable and understand our business needs. Highly recommended.
Great service and the team are very…
Great service and the team are very diligent, responsive and friendly
Sharon and Kim are the best!
Sharon and Kim are exactly what we needed as a company. We had had a few bad experiences with payroll teams who just didn't provide the service we were looking for. Since coming to Mintago, I haven't found a single error or had a single issue with anything the two of them have done for us. They have the trust of not only myself, but my entire team which is incredibly important as we are small business. I no longer dread confirming the payroll! Thank you Sharon and Kim!
Great Support Teaml
The Support Team responded very quickly and were super helpful.

Reply from Mintago
The Pension search is absolutely awful
The Pension search is absolutely awful! It’s supposed to be easy but I’ve had nothing but pushbacks from so called ‘Pension Search Experta’ who don’t seem to be able to review Information that I’ve given them several times. I started the search back in February and still haven’t heard back from them in early July. Honestly I wouldn’t bother using these clowns, will cause more headaches than any sort of help.

Reply from Mintago
Very responsive
I use the discounts often and it is a great way to save money. From the employer side, the team is very responsive to any queries we had. Massive thanks to Helen for the onboarding process and Sharon for being a superstar at getting the payroll side of things rolling!

Reply from Mintago
Highly recommend partnering with Mintago!
We have recently partnered with Mintago as part of our employee benefits review and the on-boarding has been very smooth and stress free. We have received a lot of positive feedback from our employees and the platform is very slick, user friendly and easy to use.
In addition to partnering with Mintago, we reviewed our pensions offering and with the help from Mintago's payroll specialist, Sharon, we have sucessfully implemented all the necessary changes to further increase our employees perks. Sharon has been a huge help and has gone over and above to ensure we are fully set-up and ready to go. I would highly recommend a partnership with Mintago!

Reply from Mintago
Got in touch with them to answer a…
Got in touch with them to answer a query on childcare, replied with a quick solution.
Easy

Reply from Mintago
Amazing support from Sharon Ringer
Sharon Ringer was unfailingly helpful in getting the Mintago salary sacrifice scheme over the line under a tight deadline. She is hugely knowledgeable in her field and we would not have been able to impement Mintago without her. She went above and beyond to ensure the implementation was a success!

Reply from Mintago
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