I have been meaning to complete my pension search and get organised for so long but it’s such life admin and not knowing who, where, when didn’t make it any more enticing! This has been the easi... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I've had a lot of different jobs over the years and hadn't been as diligent as I should have been at keeping track of who the pension providers had been. Mintago have been able to find a few of the mi... See more
Both Sharon and Kim were really prompt and helpful, both are very customer friendly and they assisted us right to the very end of our set up and even went above and beyond checking and double checking... See more
We have recently started providing employee benefits through Mintago. We're a small business and don't have a dedicated payroll specialist so carrying out the back office transition to salary sacrific... See more
Company replied
Company details
Written by the company
Mintago is the only end-to-end unbiased financial wellbeing solution that makes both businesses and their employees financially healthier.
Contact info
London, United Kingdom
- enquiries@mintago.com
- mintago.com
Replied to 50% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Pension planning made easy
I really like their calculators so you can see how adjusting your %s effects your take home wage. Also love the retirement calculator so you see if you are putting aside enough. Very helpful staff when it came to making the changes too. Yet to use the shopping benefits but sound good too. Some of my colleagues have used them.

Reply from Mintago
Big help in our onboarding
With it being the first time our Company has looked at moving to a Salary Sacrifice Scheme, we didn't know what to expect, but the whole Team at Mintago have made it seamless, thanks again for all of your help.

Reply from Mintago
A great company to work with
From reaching out to going live with the Mintago platform, every member of the team has been great! The onboarding team were great at answering the many questions we had, through to the payroll team assisting with pensions and our account manager helping with the day to day. A great organisation and definitely worth the sign up!

Reply from Mintago
Very quick to reply and my minor issue…
Very quick to reply and my minor issue was sorted very quickly!!

Reply from Mintago
Great benefits platform!
We have really enjoyed working with Mintago to set up our first employee benefits platform. The team at Mintago have been great from the start & made the onboarding process very smooth & easy to understand. The team is really excited to try out all the different aspects of the platform and it's really helped our team to start thinking about things they found slightly overwhelming previously.
Sharon Ringer / Salary Sacrifice
Sharon Ringer provided a document which fully explained the set up of Salary sacrifice to BrightPay.
She was available for a call which went through the procedure to check and then followed up to make sure all had gone thought the payroll correctly.
Great knowledge, excellent service, thank you

Reply from Mintago
Company benefits
Just joined through my company lots of discounts on there so far so good

Reply from Mintago
The service they do is extra helpful
The service they do is extra helpful
It's really helpful to have somebody with experience that can trust you and help you out.

Reply from Mintago
A treasure trove of savings
We've only recently joined Mintago at work. I'm on track to be ~£350 a year better off and that's just from savings on groceries. I've still to look into the child care benefits and need to make use of the free call with a financial adviser. It's opened up a treasure trove of savings.
The team have also been really helpful in answering all of our questions. Really great service!

Reply from Mintago
Sharon is a great person to work with.
Sharon is a great person to work with.
Sharon's ability to clearly explain complex topics like payroll and pensions is definitely an asset to any team. It shows that she not only understands the subject matter but also has strong communication skills.

Reply from Mintago
Salary sacrifice & payroll support
We have recently started providing employee benefits through Mintago. We're a small business and don't have a dedicated payroll specialist so carrying out the back office transition to salary sacrifice was a bit tricky. However Sharon was really helpful and walked me, very patiently, through the process and the job's now done! Thank you.

Reply from Mintago
So Easy and Stress Free
The thought pensions had been steadily growing in my mind over the past few years. However, thought of digging through years of paper work to find the various bits and pieces from numerous Employers over many many years (and then having to contact them) filled me with dread - not to mention then having to figure out if that would be enough or not? Mintago's Pension hunt took that worry away, by adding some basic details I just had to sit and wait and a few weeks later all the pieces are in one place and using the pension calculator I have a good idea where I'm at (and it's much better than I thought)

Reply from Mintago
Excellent customer service
I recently joined a new business as financial controller and one of my jobs is to manage our employees pensions on Mintago. Sharon and her team reached out proactively to organise a meeting to get me up to speed and provided lots of useful and insightful knowledge not only on the platform but also on common pitfalls with the pensions regulator and payroll etc.
Sharon has been particularly helpful highlighting particular pension salary sacrifice tax rules to me and helping me make right an error that became apparent. I very much appreciate her proactive help and it's also taught me a lot about a subject I knew little about.
The Mintago platform itself is also very intuitive and useful to use. This plus the excellent customer service - I would recommend.

Reply from Mintago
Great customer service
Great customer service, Anna was prompt and v knowledgeable

Reply from Mintago
The staff at Mintago are so attentive…
The staff at Mintago are so attentive and friendly. Their tenacity and knowledge is amazing. Would highly recommend.

Reply from Mintago
Very helpful!
Quick timely response in helping me out with a project, exactly what I was looking for. Kate was a massive help.

Reply from Mintago
Excellent staff benefit
We’re really happy with the service for our staff and organisation so far. Highlights are:
• Ability to have direct calls with CEO to understand proposition
• Live demos really helpful
• Session for staff facilitated by them to help with staff comms
• Templates available to understand calculations and financial viability
• Money saving for staff
• Additional services really helpful through IFA
• Cost effective financial wellbeing benefit

Reply from Mintago
Valuable advice on financial matters from helpful people
Great platform - my favourites are the live webinars and 1:1 financial advice sessions on everything from budgeting to first time buyer mortgages. Helpful customer service too. thanks

Reply from Mintago
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







