Absolutely great packaging and quality. The frames fit so perfectly and have helped my eyes significantly (I got the Fatima blue light glasses). My only problem was with the delivery, communication wa... See more
Company replied
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Absolutely great packaging and quality. The frames fit so perfectly and have helped my eyes significantly (I got the Fatima blue light glasses). My only problem was with the delivery, communication wa... See more
Company replied
I almost gave up on the order as it took so long to be delivered to me. I had to send reminders via email. My candid suggestion will be that you do follow up on all orders if possible make your cus... See more
Company replied
The delivery was swift and service was great. Chatting with someone who paid attention to getting my order clearly stood out for me. The glasses however, although beautiful, isn't really anti blue lig... See more
Company replied
Good afternoon Hello mint, I eventually made the order for my glasses(truth gold). I have to say making the order was seamless but the process of delivery wasn’t nice. I placed my orde... See more
Company replied
Mint Eyewear has transformed the eyewear shopping experience in Nigeria and UK, offering a range of high-quality, functional, and affordable eyewear options. With virtual try-on and multiple lens options for optical glasses, as well as screen glasses to combat eye fatigue, Mint Eyewear provides exceptional convenience and accessibility to customers. The company also offers comprehensive eye tests, making it easier for customers to get the right prescription and enjoy optimal vision. Mint Eyewear's commitment to quality is evidenced by the positive feedback from satisfied customers who appreciate the company's attention to detail and excellent customer service. Whether you're looking for prescription glasses, screen glasses, or stylish frames, Mint Eyewear has something to meet your needs. One of the standout features of Mint Eyewear is its virtual try-on option, which allows customers to see what different frames will look like on their faces without having to try them on physically. This feature saves time and makes it easier for customers to find the perfect frame. Another advantage of choosing Mint Eyewear is the company's range of lens options. Whether you need single-vision, bifocal, or progressive lenses, Mint Eyewear has a range of options. In addition, the company offers blue light-blocking lenses to help reduce eye strain and fatigue from screen use.
Lagos Mainland, 100001, Lagos, Nigeria
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Awesome. Delivery process was stress free and the glasses perform its listed roles as said on the website.
Only little thing which isn't an issue is that the glasses are pink instead of nude.. but like I said, the colour isn't an issue

Reply from Mint Eyewear Company
Bought 2 glasses and they came in just a box. The other was even an old one eith scratchés
Sent an email to complain abd also left a complaint on the website, but got no response on both.
This made me really pissed

Reply from Mint Eyewear Company
The website was easy to navigate & the shopping experience was seamless. I got exactly what I ordered for.
The only letdown was the process of tracking my order; the information I got each time I tried to track my order was that my order was being processed & I got an email stating my order had been delivered about a week after it had been delivered.

Reply from Mint Eyewear Company
I love the glasses, however the lenses are a bit thick. If there was a way to get all the lense add ones with thin lenses, that’ll be great.

Reply from Mint Eyewear Company
The delivery was fast. I ordered at night and got my eye wear the following day before noon. I loved the packing was top notch, above all I love my CASITA GLASSES.
Thank you mint.

Reply from Mint Eyewear Company

Reply from Mint Eyewear Company
I got a glasses from mint wear. I like the package and the way it was delivered. I also like the speed of their response and feedback. I had a little issue with the glasses but when I lodged my complain it was immediately responded to and rectified.

Reply from Mint Eyewear Company

Reply from Mint Eyewear Company
It took a whole lot of time before I could login to my account. I tried logging in for about 6 hours. It allowed me input my details but when I tapped login, the screen went white. I tried messaging on instagram but no response at all. Not a good experience for me. I was eventually able to make my purchase though. If I wasn’t a returning customer, I probably wouldn’t have been this patient.

Reply from Mint Eyewear Company
I really love my glasses. I had doubts because I wasn’t sure if they’ll be exactly what I saw on the website.
However; the process of searching for the right frame was a bit stressful. I never knew glasses had sizes; it’d have been nice to get guidance on how to pick the right size of glasses. My glasses size say medium (I think) and I wasn’t sure it will fit but thankfully it did.

Reply from Mint Eyewear Company
Very professional customer service and even better product. I absolutely love the glasses. Top notch

Reply from Mint Eyewear Company
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