Super fast and excellent customer service Went in to the Rochdale store to sell an Xbox and within 5 minutes came out with cash in hand Highly recommend going to sell or even just get items tested... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I originally went to Mintro after CeX offered an unfairly low price for my 2019 Nintendo Switch, which came with its original box, charger, and Joy-Cons, missing only the dock. The team at Mintro wer... See more
Company replied
I was in the Stockport store today and received excellent service from all 3 of the lovely ladies in there. They are absolutely brilliant. A nice mix of friendly and professional. I will definitely be... See more
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Absolutely fantastic staff very helpful. The new additional staff are lovely also. Love the new logos an team colours. Great service guys keep up the good work
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Company details
Written by the company
Welcome to Mintro. Mintro is a Buy, Sell, Buyback store for pre-owned tech, gold, jewellery, watches and designer handbags. With eight shops across the UK and a website where you can buy, sell and get a buyback price online, we make quality pre-owned simple, fair and trusted. We are not new to this. Our shops and our people have years of experience on the high street, Mintro is that experience under our own name, with better prices and standards throughout. Everything we sell is tested and honestly graded, so you know the true condition of what you are buying before you buy it. Most of what we sell carries the 24-month Mintro Guarantee, two years of cover on faults, one of the strongest guarantees on the pre-owned market. If your item develops a fault, bring it back and we put it right. The Guarantee does not cover accidental damage, water damage or misuse, see T&C's Selling, or need value from something you own without letting it go for good? Bring your tech, gold, jewellery, watches or designer pieces to any Mintro shop for a fair price, or use our buyback service, simple, clearly explained, no surprises. Whether you visit us in shop or online, you will find plain language, fair value and real people who look after you. Thank you for choosing Mintro.
Contact info
United Kingdom
- info@mintro.co.uk
- mintro.co.uk
4.9
Excellent
204 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Sonya was absolutely fantastic
Sonya was absolutely fantastic, great customer service and gets you the best deal. Thanks Sonya 😊
September 19, 2026
Unprompted review
Reply from Mintro
Thanks Lee, great to hear Sonya looked after you and got you a good deal. We'll make sure she sees this.
Jessica, Mintro
Lovely customer service
Lovely customer service, ricardo was very helpful and friendly
September 19, 2026
Unprompted review
Reply from Mintro
Thank you Michelle. We'll pass your kind words on to Ricardo, and we're glad he made your visit a good one.
Jessica, Mintro
Reply from Mintro
Thanks Mikey, that is really good to hear. I will pass it on to the team. See you again soon. Jessica, Mintro
Absolutely Fantastic store
Absolutely Fantastic store, awesome staff, Louis, Ella, Chris and co
Always look after their customers
Has to be the best store in Stockport and the staff are truly amazing
September 18, 2026
Unprompted review
Reply from Mintro
Thanks Chris, that is lovely to hear. Louise, Ellie, Chris and the rest of the Stockport team will be really pleased, and I will pass it on to them all. See you next time. Jessica, Mintro
Lovely workers gave me a wonderful…
Lovely workers gave me a wonderful discount
September 18, 2026
Unprompted review
Reply from Mintro
Thanks Ilja, that is really good to hear. Glad the team looked after you and that you were happy with the price. See you again soon. Jessica, Mintro
Lynn was very helpful and professional
Lynn was very helpful and professional! Couldn’t reccomend them anymore 😊 Manchester Store
September 17, 2026
Unprompted review
Reply from Mintro
Thanks Calum, that is really good to hear. Lynne at Manchester will be pleased, and I will pass it on to her. Just ask for her by name next time. Jessica, Mintro
Staff are really polite and kind.
Staff are really polite and kind.
September 17, 2026
Unprompted review
Reply from Mintro
Thank you, that is really good to hear. I will pass it on to the team. See you again soon. Jessica, Mintro
Lewis served us in Bolton and gave us a…
Lewis served us in Bolton and gave us a very fair price! Very happy
September 17, 2026
Unprompted review
Reply from Mintro
Thanks Danielle, glad Lewis looked after you at Bolton and that you were happy with the price. I will pass it on to him. Just ask for him by name next time. Jessica, Mintro
Well mannered polite and professional
Well mannered polite and professional
Trustworthy and great value
September 17, 2026
Unprompted review
Reply from Mintro
Thank you, that is great to hear. Polite, professional and trustworthy is exactly what we are aiming for. See you again soon. Jessica, Mintro
Five star review today at Mintro…
Five star review today at Mintro Bolton, offered a great price and excellent customer service from Aidy 👍🏽 would definitely recommend
September 17, 2026
Unprompted review
Reply from Mintro
Thank you for the five stars. Glad Aidy looked after you at Bolton and that you were happy with the price. I will pass it on to him. Jessica, Mintro
10/10 experience Big up Ricardo and Sam
10/10 experience Big up Ricardo and Sam
September 17, 2026
Unprompted review
Reply from Mintro
Thank you, 10 out of 10 is great to hear. I will pass it on to Ricardo and Sam. Just ask for them by name next time. Jessica, Mintro
Staff are amazing at Mintro…
Staff are amazing at Mintro Huddersfield, Ricardo and Sam are the best always there help with anything giving outstanding service
September 17, 2026
Unprompted review
Reply from Mintro
Thanks Caitlyn, that is lovely to hear. Ricardo and Sam at Huddersfield will be really pleased. I will pass it on to them both. Jessica, Mintro
Friendly
Friendly, professional and helpful staff who give you a good price on goods.
Served by Lewis - Bolton branch
September 17, 2026
Unprompted review
Reply from Mintro
Thanks Danielle, that is really good to hear. I will pass it on to Lewis at Bolton. See you again soon. Jessica, Mintro
went into bolton mintro store and the…
went into bolton mintro store and the shop looks amazing. Very friendly staff Aidy who I dealt with gave me great advice and various options. Great service thank you
September 16, 2026
Unprompted review
Reply from Mintro
Thanks Ron, glad the Bolton shop was looking right and that Aidy talked you through the options properly. I will pass it on to him. Just ask for him by name next time. Jessica, Mintro
Ella and Lynn
Ella and Lynn - Manchester were brilliant today . Excellent customer service
September 16, 2026
Unprompted review
Reply from Mintro
Thanks Andrew, that is really good to hear. I will pass it on to Ellie and Lynne. Anything you need next time, just ask for them by name. Jessica, Mintro
Made the selling process really easy
Made the selling process really easy, friendly and welcoming environment. Would use again
September 16, 2026
Unprompted review
Reply from Mintro
Thanks Luisa, that is great to hear. Easy and friendly is exactly what we want selling to feel like. See you next time. Jessica, Mintro
Simon and Beckie fabulous friendly …
Simon and Beckie fabulous friendly service
September 16, 2026
Unprompted review
Reply from Mintro
Thanks Jarek, glad Simon and Beckie looked after you. I will pass it on to them both. Just ask for them by name next time. Jessica, Mintro
Came in early this week to get rid of…
Came in early this week to get rid of my PlayStation. The shop was immaculate and the staff greeted me kindly and were quick to help me with what I needed. All round a great experience and gave me a good price for my console. 10/10 customer service.
September 14, 2026
Unprompted review
Reply from Mintro
Thanks Benjamin, that is a brilliant review to read. Glad the shop was looking right, that the team got you sorted quickly and that you were happy with the price for your PlayStation. Come and see us any time. Jessica, Mintro
Staff really nice and friendly also…
Staff really nice and friendly also very helpful
September 15, 2026
Unprompted review
Reply from Mintro
Thanks for the five stars Harrison, that means a lot to us. Glad the team looked after you. See you again soon. Jessica, Mintro
Came into today got served by Becks …
Came into today got served by Becks lovely lady amazing service really friendly team. Great staff, lovely girls. Anne-Marie, very friendly. Definitely be back again. Thanks, ladies.
September 15, 2026
Unprompted review
Reply from Mintro
Thanks Lucy, that is really good to hear, and I will pass it on to Becks and Annie at Stockport. Anything you need next time, just ask for them by name. Jessica, Mintro
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