Super fast and excellent customer service Went in to the Rochdale store to sell an Xbox and within 5 minutes came out with cash in hand Highly recommend going to sell or even just get items tested... See more
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Review summary
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Reviews shaping this summary
I originally went to Mintro after CeX offered an unfairly low price for my 2019 Nintendo Switch, which came with its original box, charger, and Joy-Cons, missing only the dock. The team at Mintro wer... See more
Company replied
I was in the Stockport store today and received excellent service from all 3 of the lovely ladies in there. They are absolutely brilliant. A nice mix of friendly and professional. I will definitely be... See more
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Absolutely fantastic staff very helpful. The new additional staff are lovely also. Love the new logos an team colours. Great service guys keep up the good work
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Company details
Written by the company
Welcome to Mintro. Mintro is a Buy, Sell, Buyback store for pre-owned tech, gold, jewellery, watches and designer handbags. With eight shops across the UK and a website where you can buy, sell and get a buyback price online, we make quality pre-owned simple, fair and trusted. We are not new to this. Our shops and our people have years of experience on the high street, Mintro is that experience under our own name, with better prices and standards throughout. Everything we sell is tested and honestly graded, so you know the true condition of what you are buying before you buy it. Most of what we sell carries the 24-month Mintro Guarantee, two years of cover on faults, one of the strongest guarantees on the pre-owned market. If your item develops a fault, bring it back and we put it right. The Guarantee does not cover accidental damage, water damage or misuse, see T&C's Selling, or need value from something you own without letting it go for good? Bring your tech, gold, jewellery, watches or designer pieces to any Mintro shop for a fair price, or use our buyback service, simple, clearly explained, no surprises. Whether you visit us in shop or online, you will find plain language, fair value and real people who look after you. Thank you for choosing Mintro.
Contact info
United Kingdom
- info@mintro.co.uk
- mintro.co.uk
4.9
Excellent
204 reviews
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Replied to 100% of negative reviews
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Staff are great and helpful and…
Staff are great and helpful and knowledgeable
September 14, 2026
Unprompted review
Reply from Mintro
Thanks for the five stars Mike, that means a lot to us. Glad the team were helpful and knew their stuff. See you again soon. Jessica, Mintro
Excellent service huddersfield branch…
Excellent service huddersfield branch amazing staff
September 14, 2026
Unprompted review
Reply from Mintro
Thanks Karen, that is really good to hear. I will pass it on to the Huddersfield team. See you again soon. Jessica, Mintro
Had a great time with Hashim and Chris
Had a great time with Hashim and Chris. Two funny guys
September 14, 2026
Unprompted review
Reply from Mintro
Thanks Monika, glad Hashim and Chris looked after you, and glad they made you laugh while they were at it. I will pass it on to them both. Jessica, Mintro
Stockport store staff Ella and Ellie…
Stockport store staff Ella and Ellie are really helpful, thank you both! :)
September 14, 2026
Unprompted review
Reply from Mintro
Thanks Lucy, that is really good to hear. I will pass it on to Ellie and the Stockport team, they will be pleased. See you again soon. Jessica, Mintro
They are lovely staff Ellie Ella very…
They are lovely staff Ellie Ella very friendly decent company don't go anywhere else.
September 14, 2026
Unprompted review
Reply from Mintro
Thanks Chloe, that means a lot. I will pass it on to Ellie and the Stockport team. Lovely to hear you would not go anywhere else. Jessica, Mintro
Waterloo Road store
Lovely staff at the Waterloo Road store in Blackpool. Great prices and they beat cash converters prices next door for my buy back. Would recommend 10/10
September 14, 2026
Unprompted review
Reply from Mintro
Thanks Rachael, that is great to hear. Glad the Blackpool team looked after you and that you were happy with the price. A 10 out of 10 means a lot. See you again soon. Jessica, Mintro
I went into Mintro Manchester today to…
I went into Mintro Manchester today to purchase a new phone, even though they did not have the one I wanted in store the staff were incredibly warming and helpful. Especially Danielle who recommended me to their website with more stock available for me to pick from! I’ve been in this shop numerous times and the staff have always been fantastic and go the extra mile to ensure the customers gets what they need.
September 12, 2026
Unprompted review
Reply from Mintro
Thanks Jasmine, that is really good to hear. Sorry we did not have the one you wanted in store, but glad Danielle pointed you to the website. Our stock changes every day so it is always worth popping back in too. Jessica, Mintro
I visited mintro in salford precinct…
I visited mintro in salford precinct today,12th September 2026,and was greated by the lovely Sonia,from the moment I walked in,she welcomed me with a lovely smile, immediately making me feel very comfortable.sonia explained the buyback service to me, including how I could walk out with the cash that day and buy my item back within 28 days for a small storage fee.she explained everything clearly and most importantly there was absolutely no pressure.this made me feel so relaxed and comfortable about going ahead with the transaction.as a new customer,Sonia made the whole experience really easy and pleasant.she was friendly,chatty and helpful throughout,and we even had a lovely conversation about the war days, which made the experience feel much more personal.i was extremely happy with the service I received and the way Sonia looked after me.i would definitely definitely return to mintro salford again,and I would be very happy to ne served by Sonia in the future.thank you Sonia for making my first experience such a positive one!
September 12, 2026
Unprompted review
Reply from Mintro
Thank you for taking the time to write all of that, it is lovely to read. Sonya will be made up. Making people feel comfortable and never pressured is exactly what we want, and it sounds like she got that spot on. Ask for her any time you are in Salford. Jessica, Mintro
Elle and Ann Marie were outstanding in…
Elle and Ann Marie were outstanding in the stockport shop would definitely be back
September 12, 2026
Unprompted review
Reply from Mintro
Thanks Gareth, glad Elle and Ann Marie looked after you. I will pass it on to them both. See you next time you are in Stockport. Jessica, Mintro
Had a great experience and good…
Had a great experience and good customer service from Sonya. Thank you
September 12, 2026
Unprompted review
Reply from Mintro
Thanks Emmanuel, glad Sonya looked after you. I will pass it on to her. See you again soon. Jessica, Mintro
GOOD CUSTOMER SERVICE
GOOD CUSTOMER SERVICE , WARM RECEPTION. HIGHLY RECOMMENDED, WOULD CHECK BACK AGAIN.
September 12, 2026
Unprompted review
Reply from Mintro
Thanks Michael, that means a lot. Look forward to seeing you again. Jessica, Mintro
Staff are amazing go above and beyond
September 12, 2026
Unprompted review
Reply from Mintro
Thanks Stephanie, that is really good to hear and I will pass it on to the team. See you again soon. Jessica, Mintro
I was in the Stockport store today and…
I was in the Stockport store today and received excellent service from all 3 of the lovely ladies in there. They are absolutely brilliant. A nice mix of friendly and professional. I will definitely be calling again, thanks guys
September 12, 2026
Unprompted review
Reply from Mintro
Thanks Gavin, friendly and professional is exactly what we are going for, so that is great to hear. I will pass it on to all three of them. See you next time. Jessica, Mintro
Reply from Mintro
Thanks Jermaine, glad Danielle looked after you. I will pass it on to her. See you again soon. Jessica, Mintro
Mintro helping sell phone
Danielle at the picadilly store was super helpful and efficient in helping me sell my old phone
September 12, 2026
Unprompted review
Reply from Mintro
Thanks for this, glad Danielle made selling your old phone quick and easy. I will pass it on to her at Piccadilly. Anything else you want a price on, just pop in. Jessica, Mintro
I've always gone to mintro to get…
I've always gone to mintro to get fantastic item new and use
September 12, 2026
Unprompted review
Reply from Mintro
Thanks Jon, that means a lot. Glad you keep coming back to us. See you again soon. Jessica, Mintro
Reply from Mintro
Thanks Julio, glad we could help. See you again soon. Jessica, Mintro
Blackpool
Blackpool, Waterloo
Very friendly staff. Brilliant customer service. They always chatting with customers and smiling. Also very helpful to find best deal for you.
September 11, 2026
Unprompted review
Reply from Mintro
Thanks Piotr, that is great to hear. Finding people the best deal is the job, so I am glad the Blackpool team got it right for you. See you again soon. Jessica, Mintro
So again I came to bought something…
So again I came to bought something from mintro Manchester,really wants to thanks the girl name Danielle she attended me really well
Bcz of her I bought smart watch
Thanks Danielle ..
Remember the name Danielle
September 11, 2026
Unprompted review
Reply from Mintro
Thanks Shoaib, that is twice now and it really does mean a lot. Danielle will be made up reading that. Enjoy the watch and see you next time. Jessica, Mintro
Absolutely good store i would highly…
Absolutely good store i would highly recommend coming here to buy stuff and the staff amazing
September 11, 2026
Unprompted review
Reply from Mintro
Thanks Holly, that is lovely to hear. The team will be really pleased. See you again soon. Jessica, Mintro
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