MirrorLot Reviews 5,715

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 94 reviews, reviewers overwhelmingly had a great experience with this company. Customers are consistently delighted with the products, frequently highlighting the excellent quality and craftsmanship of items like tables and mirrors. Many appreciate that products are made to exact specifications, fitting perfectly in their intended spaces, and the ordering process is often described as easy and efficient. However, some customers experienced issues with delivery services, including missed deliveries or damaged packaging upon arrival. A few also noted concerns with the finish quality of their products or received items with minor chips or cracks, although in many cases, the company promptly resolved these issues through replacements.

What people talk about most

Product

Clients share positive opinions on product quality and craftsmanship. Many reviewers praise the beautiful,... See more

Quality

Reviewers highlight positive aspects of quality. Many customers praise the excellent craftsmanship, well-made... See more

Order

Reviewers mention positive feedback about their orders, frequently highlighting the ease and efficiency of... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the excellent packaging,... See more

Service

Consumers find service to be positive. Many reviewers praise the exceptional and helpful customer service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We are completely in love with our new table! It was made exactly to our specs and fits perfectly in our small kitchen - we couldn’t have possibly bought this kind of quality and perfect fit from Targ... See more

Rated 5 out of 5 stars

I couldn’t be happier with my mirror, thank you! So glad I found your website. Was a little Leary at first ordering sight unseen but your reviews are stellar. The video’s of the production process and... See more

Rated 5 out of 5 stars

This experience was fantastic from start to finish. They were responsive to emails and specific questions. The custom table was able to be bumped up in production in order to accommodate us as well... See more

Rated 5 out of 5 stars

I was very apprehensive about ordering a focal piece for our bathroom update from an online company. I read the reviews. I asked several questions and was pleased to receive prompt email responses eac... See more


Company details

  1. #10 of 30 best companies in Interior Designer
  2. #53 of 165 best companies in Furniture Store

Information provided by various external sources

Buy the exact size you need for a framed mirror to brighten up your home or interior design project. All of MirrorLot mirrors are custom built and framed by a team with over 30 years of experience. These large custom framed mirrors can be used as bathroom mirrors, decorative mirrors, floor mirrors, full length dressing mirrors, entry mirrors, fireplace mirrors, modern & contemporary mirrors, or just as a huge leaning wall mirror.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 40% of negative reviews

Typically takes over 1 month to reply

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good product, some support concerns

Product is excellent. Exactly as described.

Customer support issues: I never received any communication when requesting updates via the messaging tool in the app. However, my query directly to the support email was answered promptly.

March 21, 2025
Rated 5 out of 5 stars

Custom products at a great value

We ordered two matching mirrors for a bathroom remodel project. MirrorLot had an abundance of frame options to choose from and we were able to find a perfect match to the vanity. Ordering and receiving samples was fast and easy. The finished product was perfect, really great job on the mitered edges. The overall value was great, received a custom product for less than many of the pre finished mirrors we shopped online for.

March 10, 2025
Rated 5 out of 5 stars

This is the place to buy a mirror.

Received a phone call to confirm ALL details immediately after I placed my order online. The packaging of the mirror was impressive. Heck, it probably could have been dropped off a roof and stayed intact. Highly recommend these folks!

February 23, 2025
Rated 5 out of 5 stars

First rate product and company

Mirror was fabricated to my exact specs. Well built with solid plywood backing. Came with a really good hanging/mounting system. Was easy to install. The packaging was very good. Fast turn-around time. Would defiantly use again and recommend to others.

February 4, 2025
Rated 5 out of 5 stars

Beautiful product - Great customer service

I ordered two identical mirrors, one just bigger than the other. They arrived and were packaged with great care to prevent breakage. Someone n the delivery process laid the mirror down and must have put something on top of it. The one mirror arrived shattered. The other perfect. My replacement mirror arrived within 10 days with no hassle whatsoever. Customer service was very helpful. All I had to do was photograph the packaging and the damage.

February 11, 2025
Rated 4 out of 5 stars

I would have given 5 stars

I would have given 5 stars, because our new table is beautiful!! But when assembling the table legs, one of the holes didn't line up with the table top. Fortunately, we were able to drill the hole enough to make it work. Other than that we had a great experience. The table arrived in perfect condition - their packing solution was outstanding!

January 12, 2025
Rated 4 out of 5 stars

Overal happy with experience.

Overall I am very pleased with the mirrors and the way they were packaged. My only complaints are the difficulty communicating in regard to delivery date, and some blemishes on the wooden frame around the mirrors.

January 8, 2025
Rated 5 out of 5 stars

Great product

Great product. Excellent packaging for shipment. Very happy. A bit pricey but it was a large mirror and expensive to ship.

January 14, 2025
Rated 5 out of 5 stars

Perfect mirror

Perfect mirror
The mirror was delivered on time, it was packed very nicely. The outside box was damaged but due to the wood packing the mirror was in perfect condition. The mirror looks beautiful on our commercial bathroom wall. It is as described.

December 23, 2024
Rated 5 out of 5 stars

Consistent Good Quality

This is my second time using MirrorLot and find the product to be of consistent good quality. I am also pleased with MirrorLot’s customer service and communication regarding delivery. Highly recommend!

December 17, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look