Tried these trousers on in Twist & Shout shop in Ipswich but unfortunately they didn’t have my size in stock so went online to purchase my correct size in the colour I required. Lovely fitting pair of... See more
Company replied
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Review summary
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The shorts as always are great …….been wearing them for a few years and Mish Mash are the suppliers of choice for me. However, what made this a five star review was Lynsi in your client service depart... See more
Company replied
The customer service was exceptional. The first pair felt too big on hubby. There was no issue getting an exchange. They are beautiful jeans
Company replied
Just lovely jeans, well made, comfortable, long lasting, have 5 pairs and the first pair are still going strong. Fast delivery and good communication all the way. Thank you
Company replied
Company details
Written by the company
Mish Mash Jeans, founded in 1990, create distinct hand finished collections that draw inspiration from current British fashion and a strong denim heritage.
Contact info
Quebec Street, HX5 9AS, Elland, United Kingdom
- 01422371311
- salesadmin@mishmashjeans.com
- mishmashjeans.com
4.7
Excellent
350 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent quality
Very good quality jeans and cords in several different fits and lengths . Very fast delivery .
January 13, 2025
Reply from Mish Mash
Thank you for your review.
We strive to provide our customers with the best possible experience.
We hope you'll continue to enjoy your mishmashjeans.com purchases!
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Reply from Mish Mash
Thank you for your fab review.
Very slow....
Received this email asking for a review well before I actually got the jeans! Why does it take you a week to get a web purchase to the buyer?
Think you need to think this all through a bit! Hopefully the jeans will be OK Amazon you are not ..
December 29, 2024
Reply from Mish Mash
Sorry to hear you were not happy with the delivery lead time but as explained on our website we were closed over the Christmas and new year period. We are not Amazon :-) we are a small UK independent Jeans/clothing manufacturer who always strives to ensure our customer service is top notch. Once again apologies if your delivery was not within the time scales you expected, usually this would be within a couple of days. Thanks from the team at MishMash
Fantastic customer service
I've dealt with the customer service department a couple of times and they are outstanding. Nothing is too much trouble and they resolve any issues straight away. My partner loves these jeans too, he now has three pairs and I'm sure there will be more added to his collection soon!
January 2, 2025
Unprompted review
Reply from Mish Mash
Thank you for your review, very much appreciated
Fantastic customer service & great jeans
I ordered 2 pairs of jeans for my husband online on the Sunday before Xmas on the Wednesday. When I saw the confirmation I realised I had accidentally ordered the default size for the 2nd pair. No worries. I’ll order another pair in the right size & return the wrong size. Monday morning I received a phone call from customer service asking if I meant to order in different sizes. When I explained what had happened, she immediately offered to correct my original order, cancel my 2nd order & refund me. It was all done in <24hrs and the correct jeans in the right size arrived on Christmas Eve along with the credit! The jeans fit brilliantly and outstanding customer service!
December 23, 2024
Unprompted review
Reply from Mish Mash
Thank you very much for your fabulous review
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Great jeans at a great price
Great jeans at a great price. Worn Mish Mash jeans for a while now and can’t fault them.
November 30, 2024
Reply from Mish Mash
thank you for your review
jeans that fit
Good delivery time and jeans that are the size and fit required unlike many.
November 25, 2024
Reply from Mish Mash
thank you very much for leaving the review.
Reply from Mish Mash
Thank you very much for your review.
Great product at a great price
Great product at a great price and delivery was very efficient. I received a phone call after it was realised my order was out of stock, allowing me to order an alternative. Great personal service, thank you
November 25, 2024
Reply from Mish Mash
Thank you for your review, it is much appreciated
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Everything perfect when ordering from within the EU
Even though I had to order from within Europe everything was fine and I always knew the state of my order - including taxes and customs.
November 12, 2024
Reply from Mish Mash
Thank you for your review.
As good as ever
I have been wearing Mish Mash jeans for years. My most recent purchase looked exactly like the picture on the website and fitted perfectly.
November 8, 2024
Reply from Mish Mash
Hello Peter,
Thank you for taking the time to leave a review.
Best Wishes
Paula
Mush Mash jeans are just fab
Mish Mash jeans are just fab, always get these for my husband, they fit well, wash well and last well, plus lots of choice. Always a returning customer. Thank you.
November 16, 2024
Reply from Mish Mash
Hello Tracy,
Thank you for taking the time to leave a review.
Best Wishes
Paula
Perfect quality and service
Perfect quality and service
Will use again
Highly recommend
November 3, 2024
Reply from Mish Mash
Hello Sam,
Thank you for taking the time to leave this review.
Best Wishes
Paula
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I had a few questions about…
I had a few questions about availability and all were answered efficiently
November 2, 2024
Reply from Mish Mash
Hello Steven,
Thank you for taking the time to leave a review.
Best Wishes
Paula
Superb quality
November 2, 2024
Reply from Mish Mash
Hello Andrew,
Thank you for taking the time to leave a review.
Best Wishes
Paula
The perfect flex jeans
The flex jeans were a perfect fit and delivery so promptly.
The first time buyer discount also appreciated
November 7, 2024
Reply from Mish Mash
Hello David and Catherine,
Thank you for your kind review
Best Wishes
Paula
Great retailer
October 28, 2024
Reply from Mish Mash
Hello David,
Thank you for taking the time to leave a review.
Best Wishes
Paula
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Great choice quick and easy
October 30, 2024
Reply from Mish Mash
Hello Grant,
Thank you for taking the time to leave a review.
Best Wishes
Paula
Well made and comfortable jeans
Well made and comfortable jeans. Good fit and finish, easy to order and quick delivery.
October 27, 2024
Reply from Mish Mash
Hello Douglas,
Thank you for taking the time to leave this review.
Enjoy your new jeans !
Best Wishes
Paula
Excellent customer service
Quick delivery, good quality products and excellent customer service when I needed to exchange an item.
September 30, 2024
Reply from Mish Mash
Hello Ross,
Thank you for taking the time to leave this review.
Enjoy your new trousers.
Best Wishes
Paula
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