I was slightly sceptical about purchasing one of Miss Mary's products as I came across them via Facebook - but I'm so pleased I did. Bra has arrived, it is super comfortable, good support (for the l... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I ordered 2 bras and 1 pack of matching briefs . I have previously had bras from this company before and they have fit perfectly and are very comfortable. I really like the wide straps which do not d... See more
The order took a long time to arrive. The bra was made well, I loved the green colour and it did fit, but I did not get the support and lift I was hoping for. Boobs were saggy and if I shortened the... See more
Website is clear and helpful, customer service is great and I’ve just discovered my most favourite bra ever! I used the measurement guide on the site and was anxious that it wouldn’t fit as the size s... See more
Company details
Written by the company
Miss Mary is a Swedish brand with over 60 years of experience creating comfortable, well-fitting underwear. It’s not about fast trends, but about fit, quality, and making you feel comfortable every day. Our garments are created with care, with a focus on design, function, and materials that last over time. The products are developed for real bodies in all sizes. Many women find their first bra that truly fits and provides the support they need with us. As an e-commerce company, we meet our customers every day and understand how important a smooth experience is from order to delivery. It’s simple: good underwear should feel as good as it looks and work in your everyday life.
Shop with Confidence at Miss Mary
Written by the company
- We Care About Our Customers – 100-Day Return Policy!
- Shop with peace of mind! We offer a 100-day return policy and dedicated customer service to ensure you're completely satisfied.
100 Washings Warranty
Your bra should last
Our 100-wash guarantee sets us apart – your bra should last, and if it doesn’t, we’ll send you a new one!
Contact info
Skaraborgsvägen 3, 506 30, Borås, Sweden
- contact@missmary.com
- missmary.com
4.3
Excellent
37K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
No refunds will be issued for returned merchandise
The product is very comfortable and high-quality, but it’s not possible to return the package and get a refund. I sent the wrong size back to the address listed on the website, but the company didn’t pick it up from the post office.
May 30, 2026
Unprompted review
Reply from Miss Mary of Sweden
Thank you for taking the time to provide feedback.
We are pleased to hear that you found the product comfortable and of high quality. At the same time, we are very sorry to learn about the difficulties you experienced with your return.
We understand how frustrating it must have been to return an item in the wrong size and then encounter issues with the package collection and refund process. This is certainly not the experience we want our customers to have. We kindly encourage you to contact our customer service team if you have not already done so, so that we can look into your case and help find a solution.
We appreciate you sharing your experience, as it helps us improve our service and communication.
Kind regards,
Miss Mary ❤️
Although I double checked my…
Although I double checked my measurements the bra is slightly to large around my body (under bust). It seems like I am an in between measurement because I have had this problem before with Miss Mary bras. I am disappointed because the quality and design is so good.
May 13, 2026
Reply from Miss Mary of Sweden
Thank you for taking the time to provide feedback.
We are sorry to hear that the fit was not quite right, despite carefully checking your measurements. We understand how disappointing it can be when the underband feels slightly too large, especially when you otherwise appreciate the quality and design of the bra.
It does sound as though you may be between sizes, which can sometimes make it more challenging to find the perfect fit. If you would like assistance, our customer service team would be happy to help you find a size or model that may suit you better.
We truly appreciate your kind words about the quality and design, and we are grateful that you shared your experience with us.
Kind regards,
Miss Mary ❤️
Reply from Miss Mary of Sweden
Hartelijk dank dat u de tijd heeft genomen om een beoordeling achter te laten.
Wij waarderen het enorm dat u uw ervaring met ons heeft gedeeld.
Met vriendelijke groet,
Miss Mary ❤️
Reply from Miss Mary of Sweden
Thank you for taking the time to provide feedback. We are sorry to hear that the size was smaller than expected and that you needed to return the item.
We have sent you an email to help you further and find a better fitting size.
Kind regards, Miss Mary ❤️
I think the bra is lovely
I think the bra is lovely, however, it’s just a tad too tight around my back, so I don’t know what to do??
May 15, 2026
Reply from Miss Mary of Sweden
Thank you for taking the time to share your feedback. We are happy to hear that you think the bra is lovely, although we are sorry to hear that it feels a little too tight around the back. It may be that a different size or model would provide a more comfortable fit.
We have sent you an email to help you further and find the best solution for you.
Kind regards, Miss Mary ❤️
It’s the first bra Iv had that fits me…
It’s the first bra Iv had that fits me perfectly. I will be buying more thank you
May 15, 2026
Reply from Miss Mary of Sweden
Thank you for taking the time to share your feedback. We are sorry to hear that the quality did not meet your expectations in relation to the price. We understand how disappointing that can feel.
We have sent you an email to help you further regarding your experience.
Kind regards, Miss Mary ❤️
Having lost a considerable amount of…
Having lost a considerable amount of weight -I needed to downsize!! I followed the instructions on how to measure and the bra fits perfectly!! Very comfortable -will be ordering more!
May 15, 2026
This was my first purchase from Miss…
This was my first purchase from Miss Mary of Sweden and I was not disappointed. I bought one bra to try and it fits brilliantly and is really comfortable. I’ll be buying more definitely 😁
May 11, 2026
It fits perfect
It fits perfect, the Support is great, super soft and so comfortable to wear.
May 13, 2026
Nothing wrong with the quality but the…
Nothing wrong with the quality but the fit was not good. Sent back still awaiting a refund, will order a new size when it has been refunded
May 11, 2026
Reply from Miss Mary of Sweden
Thank you for taking the time to provide feedback. We are sorry to hear that the fit was not quite right for you, even though you were happy with the quality.
We have sent you an email to help you further regarding your return and refund. Once the refund has been processed, we will gladly help you find a better size.
Kind regards, Miss Mary ❤️
Love the bra. Have been having great trouble finding a bra that fits doesn't make me sweat and is comfortable all day. This bra does it all.
Great help great company and best of all great brands.
May 11, 2026
Really comfortable bra that fitted…
Really comfortable bra that fitted perfectly. I will definitely buy again. Received quite quickly. Being a large busted person, I find it hard to get a comfortable bra that fitted properly. I’m really happy.
May 18, 2026
Unprompted review
I got the wrong size shipped and an…
I got the wrong size shipped and an unpolite costumer service answer, assuming the wrong size was right (??).
Still waiting to know if I’ll get the same size I’ve ordered…
Never had such a bad experience.
May 14, 2026
Unprompted review
Reply from Miss Mary of Sweden
Thank you for taking the time to provide feedback. We are very sorry to hear about your experience and understand how frustrating it must have been to receive the wrong size and feel disappointed with the customer service response.
Unfortunately, we have not received your contact details and therefore cannot contact you directly. Please feel free to contact our customer service so we can look into your case further and help you with your order.
Kind regards, Miss Mary ❤️
Pleasantly surprised
Pleasantly surprised, considering order was sent from Sweden, at how quickly it arrived!
May 11, 2026
I must honestly say
I must honestly say , I was somewhat dissapointed in the product. I ordered 2 times. The first time , the size that was reccommended to me , after using the Miss Mary sizeing chart (95C) was much too big. The second time, after returning the first order,(90B) fit better. I ended up keeping that one ( Lovely Lace) , but mainly because I'd worn it for a day. After the one day, I noticed the back of the bra riding up a bit, the front Band was beginning to fold horizontally, and the Straps were digging into my shoulders. Something I really didn't expect. These bras are obviously constructed, and sold for the woman with a heavier breast. After more adjusting, the fit seemed a bit better, and I wore the bra a few more days..and it's now in the wash. Delicate cycle, of course. I am curious to see how it's shape and elasticity hold up.
I am not convinced that this bra is worth what I paid for it.
In the advertisements I see constantly on YouTube , the bras sit perfectly and the breasts are beautifully well supported . Perhaps you could use some older, larger breasted models in the future, to avoid any confusion.
I also had alot of trouble finding the bras showcased in your YouTube ads, because, among other things, it seemed different names were used on the Website for some of the bras.
I think it would be also helpful if there were one or two location stores, where potential customers could go and try the bras on directly. This ordering and sending back of different styles and sizes just doesn't work well....(after sending the unwanted product back , I am still waiting for almost €200,00 refund, tying up my funds, which I really dont like.) maybe a pop-up store ???? At a pop-up, perhaps well schooled personell could be available. I'm sure that I'm not the only woman who would take advantage of this extra Service. And afterwards, for the next several years, I would know exactly what to re-order. And Miss Mary would get immeadiate Feedback on her products, from real customers...
I hope this was helpful.
I would be happy to hear back from your Service Department, but please no Artificial Intelligence answers. I find that very insulting.
Yours very Sincerly,
LuAnn Schömel
May 9, 2026
Reply from Miss Mary of Sweden
Thank you for taking the time to provide such detailed feedback.
We are sorry to hear that your experience did not fully meet your expectations. We understand how disappointing it is when the recommended size does not provide the fit and support you were hoping for, especially after going through the process of exchanging sizes. It is also concerning to hear about the issues you experienced with the band, straps, and overall support after wearing the bra.
We truly appreciate the time you took to share your observations about our sizing, product presentation, website navigation, and the return process. Feedback like yours is valuable in helping us better understand our customers' experiences and expectations.
We also understand your frustration regarding the pending refund and the challenges of finding the right style and size through online shopping alone. If you have not already done so, we encourage you to contact our customer service team directly. They will be happy to review your experience, assist with your refund inquiry, and help identify a model that may offer the support and fit you are looking for.
Thank you again for sharing your honest thoughts with us.
Kind regards,
Miss Mary ❤️
Had to pay $37.10 for customs charges…
Had to pay $37.10 for customs charges before UPS would deliver my order. I paid for the order by credit card yet Miss Mary won't reimburse my card for this fee, they insist on an IBN (international banking number) which US banks don't normally provide. I'd have to request a special number and provide Miss Mary my direct deposit info which I don't feel comfortable doing. No answer at their US customer service phone number even though I'm calling at 10 am Central European Time (their time zone). Their Fauna bra is very pretty but the Fresh Bra is a bit minimizing and could use more fabric in the band under the breasts. Would not order again, just too much trouble to get a bra delivered that dosen't fit quite right.
May 14, 2026
Unprompted review
Reply from Miss Mary of Sweden
Thank you for taking the time to provide feedback. We are sorry to hear about the difficulties you experienced with customs charges, contacting customer service, and the fit of the bras. We understand how frustrating this situation must have been for you.
Unfortunately, we have not received your contact details and therefore cannot contact you directly. Please feel free to contact our customer service so we can look into your case further and assist you with the customs reimbursement and any fit related questions.
Kind regards, Miss Mary ❤️
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.