I initially thought that I had contacted Santander _ where my payment was borrowed from. So then Mis_s_sold Expert took over and convinced me to continue. Very quickly and well informed I was please... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I contacted this company to review two car finance agreements I had taken out in the past, to see if there was any potential money to reclaim. From the start, they were professional, clear, and ex... See more
Company replied
Whilst I agree that the service was straight forward and easy to follow. I would like to say that on Monday 20 April 2026, within the cooling-off period, I sent you an Email cancelling my contract and... See more
Company replied
So far so good with this company, the process is very simple and is updating me regularly though emails. Would recommend for other people looking to get their PPI Claim sorted.
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.4
Excellent
391 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
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Do it, make the call
Finally decided to opt in and as I have not the time or really the knowledge to fully chase up all my agreements, I decided to use Mis Sold Expert.
So far I have been impressed with the quick response and professional service I have received so far, at this early stage.
Hopefully in due course I can update this review when my claims come to a closure.
June 1, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Ivor, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
5 star rating so far for this company
5 star rating so far for this company, this is the first time I have ever made a claim on a mis-sold basis due to being sceptical about dodgy companies, but mis-sold expert seem very professional, polite, and keep you updated, I’m glad I signed up now👍
June 6, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Steve, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Hopeful
So far I’m very pleased. I was very ambivalent about whether to apply but found so far the process easy. I’ve been updated adequately so far and look forward to the outcome.
June 2, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mrs Fahey, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Never had ford finance!
June 6, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Neil. Thank you for taking the time to leave us a review and responding to our request for additional information. This has helped us locate your account with us.
The information returned from the soft credit search does contain an agreement with Ford from a number of years ago.
We’d welcome a chat with you to provide more information on the claim we’ve found if you’d like to get in touch with our team between 9am-5pm Monday-Friday on 0161 567 8822 or let us know a good time to call
I was very impressed by the speed and…
I was very impressed by the speed and efficiency of the company after I got in touch. They explained what would happen and how they would proceed with my claim. Very helpful and informative.
June 1, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Edwina, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
The last email from Mis-sold Expert was…
The last email from Mis-sold Expert was 14th April saying the lender had one month no update on anything
June 2, 2026
Unprompted review
Reply from Mis-sold Expert
Hi John, thank you for taking the time to leave us a review. We're sorry to hear you haven't been updated as often as we'd expect. We've just sent you a request through Trustpilot for some additional information, which will help us locate your file in our system. This will enable us to get in touch with the latest updates.
Simplicity experts !
The company has very easy to follow instructions on what to do! I'm not the best with technology, but up to now, even I have managed with relative ease.
They can be contacted by phone, only I prefer things in writing because of scams !
A worry free experience thus far. Watch this space,well done Mis-sold experts 🙂.
May 19, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Selina, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Excellent website to sort mis sold car…
Excellent website to sort mis sold car commission, they are really on the boil.
Really happy they are handling my claim top company highly recommend
May 29, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Kevin, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Robert, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
So far so good
So far so good, they have guided me through the process without any pressure at all, hope this continues towards a satisfactory conclusion
May 30, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Robert, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Easy to claim
Very easy process to start a few duplicated emails claim still in progress waiting to see if it pans out
March 14, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Donna, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, but apologise for the duplicate emails. We're looking into this to ensure our systems are updated and this doesn't continue. We would appreciate it if you wouldn't mind sending us an email with the communication you received so we can locate any issues.
We’ll continue to keep you updated as things progress, but if you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert.
Really easy process to get started
Really easy process to get started. My claim is in progress. But I did get the same on boarding call 3 times. Which is annoying. Hopefully they can track my claim better than tracking who has already called me
May 28, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Matt, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, but apologise for the repeated onboarding calls. We're looking into this to ensure our systems are updated and this doesn't continue.
We’ll continue to keep you updated as things progress, but if you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert.
Really easy to get this process…
Really easy to get this process started. Just have to wait now to see if it all comes to fruition
May 29, 2026
Unprompted review
Reply from Mis-sold Expert
Thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Robert, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
CAR CLAIM ASSISTANCE
I initially thought that I had contacted Santander _ where my payment was borrowed from. So then Mis_s_sold Expert took over and convinced me to continue. Very quickly and well informed I was pleased to use their expertise and knowhow regarding my claim. The process was commenced because of the ease conveyed by the company known as Mis_sold Expert. Let us hope this begining has a desirable and correct end for the claimer, John Oxley.
May 20, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Mr Oxley, thank you for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Keeping up with all this modern technology
What this company does NOT realise is that I am 80 years old, I have stage 4 cancer, and I am not as sharp as I used to be. I have needed my son's help every time you ask AGAIN for information that you already have. This has been a long slog and will I ever receive any of this compensation?? Will it come before I die??
Yours, Dr Vaughan B Petersen, Cardiff, CF23 6ER.
May 28, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Vaughan, thank you for taking the time to share your experience with us. We're sorry to hear things haven't been as straightforward as we would like and we're keen to make this right. I believe a member of the team has given you a call and left a voicemail to assist you with your claim.
We're happy to help. If you ever need anything, please give us a call on 0161 567 8822, and a member of the team will be on hand to assist.
Fast responses to finding my claims
Fast responses to finding my claims, great at keeping me informed of the progress.
May 21, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Karen, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Very quick response to my enquiry
Very quick response to my enquiry.
Updated quickly.
So far very happy with updates.
May 21, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Robin, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I’m stress free
I’m so happy to have the stress of sorting this out for me. Only thing is how much is it going to cost me
May 23, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Sandra, thank you for leaving a review. We really appreciate you sharing your experience so far. If you would like to discuss or confirm any fees for our service, please reach out to a member of the team by phone on 0161 567 8822 or email us at info@mis-soldexpert.co.uk, and we'd be happy to assist.
So easy to use
So easy to use , my only negative would be a better source of customer service on its original claims site , however , up to now they have been very efficient and kept me up to date with our progress
May 23, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Tracey, thank you for leaving a review. We really appreciate you sharing your experience so far. We're sorry to hear the initial website wasn't as informative as we'd hope.
If there was anything specific that didn’t meet your expectations, we’d really like to understand so we can improve. You’re always welcome to reach us at info@mis-soldexpert.co.uk.
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