I was a little sceptical when I first applied but once I had spoken with the lovely Hollie B I felt very reassured. She explained the process really well and gave me a realistic idea of how long the i... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Sham A was very polite from the word get go !. I could tell that she has a professional touch to the job in how she handled my not so trusting response when we first spoke as the number came throug... See more
Company replied
I am only at the beginning of the process but both my claims were found. I still haven’t spoken to anyone re the next steps but remain positive & hope a resolution will be found soon. It would b c... See more
Company replied
I am at the start of the claim process with Mis-Sold Expert and today I received a Welcome call from Hollie. We had a very great conversation. Hollie was professional and very clear whilst also bein... See more
Company replied
Company details
Written by the company
At Mis-sold Expert, we believe everyone deserves fair treatment. We’re a Claims Management Company dedicated to helping people understand and pursue claims when they’ve been misled or treated unfairly by businesses. Our approach is simple: no jargon, no confusion — just clear guidance every step of the way. We know the world of claims can feel overwhelming, so we focus on making the process easy to follow, giving you the knowledge and confidence to make informed decisions. Trust is at the heart of everything we do. We take the time to explain your options, answer your questions, and support you throughout your claim.
Contact info
19 Spring Gardens , M2 1FB, Manchester, United Kingdom
- info@mis-soldexpert.co.uk
- missoldexpert.co.uk
4.5
Excellent
628 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 94% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Clear & Transparent
While very early in the process, I have felt confident in the ability of Mis-sold so far.
I appreciate what they are doing, I understand that a fee is being charged & everything has been fully transparent.
September 17, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Kevin, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Caller Tony was very informative and…
Caller Tony was very informative and nothing seemed too much and made me feel at ease
September 18, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Lewis, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Mis-sold Expert did in 36 hours what…
Mis-sold Expert did in 36 hours what Blackhorse couldn't do in four months - found my finance agreement number to progress my claim. Great work guys.
September 12, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Alex, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Nothing to worry about just answered…
Nothing to worry about just answered the questions and left it to them.
September 15, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Marion, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Tony was very helpful
Tony was very helpful, by going through all the procedure that Mis-Sold Experts would have to do before going ahead with my claim, which can take time,
and can take us into 2027 before they can proceed with
my claim, so I look forward on seeing the progress by
Mis-Sold Experts. Thank you Tony for keeping me up to speed.
September 18, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Andrew, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Polite and very informative.
I received a phone call from Hollie B ref my claim. She was very polite and explained everything moving forward.
September 18, 2026
Unprompted review
Reply from Mis-sold Expert
Hi William, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Tony was very personable
Tony was very personable, friendly, helpful and informable. Lovely guy.
September 17, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Nina, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Hollie B was helpful in explaining the…
Hollie B was helpful in explaining the system and realistic in the timescales involved. She was not pushy and it was a pleasure dealing with her.
September 17, 2026
Unprompted review
Reply from Mis-sold Expert
Hi James, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I was contacted by Hollie B from…
I was contacted by Hollie B from Mis-sold expert, to begin conversations with regards a claim. Hollie was informative and explained the next steps to be taken.
I look forward to dealing with Hollie in the future
September 14, 2026
Unprompted review
Reply from Mis-sold Expert
Hi John, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
My experience was brilliant hollie made…
My experience was brilliant hollie made everything easy and clear to understand and very helpful friendly bubbly thank you very much
September 16, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Matt, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
hollie buxton was so professional and…
hollie buxton was so professional and polite explained everything in detail
September 16, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Robert, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Rabih, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I spoke to the lovely Hollie
I spoke to the lovely Hollie, very friendly, knowledgeable, helpful polite lady,
Explained everything very clearly to me & answered all my questions.
Great customer service Hollie. Thank you.
September 15, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Anne, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Lee, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Had a call from Hollie and it was a…
Had a call from Hollie and it was a lovely experience no aggressive pushing pitch very informative and a very professional manner and attitude to the job thanks Hollie for your help and guidance in the process!! 👍
September 15, 2026
Unprompted review
Reply from Mis-sold Expert
Hi David, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Update call
Hollie rang today with an update on how my claim was progressing and next steps going forward. Informative and helpful
September 11, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Marcia, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I had a phone call from Tony today
I had a phone call from Tony today, he was lovely. Tony explained everything detail and wasn’t rushed in anyway.
September 15, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Debbie, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Luke W explained each stage involved in…
Luke W explained each stage involved in the application.
His approach gave me confidence that I had chosen the correct company.
September 14, 2026
Unprompted review
Reply from Mis-sold Expert
Hi Adrian, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
Reply from Mis-sold Expert
Hi Nigel, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
I was a little sceptical when I first…
I was a little sceptical when I first applied but once I had spoken with the lovely Hollie B I felt very reassured. She explained the process really well and gave me a realistic idea of how long the investigation would take and what to expect along the way. Hollie was super friendly and approachable and was able to answer any questions I had. Thank you for your help and assistance 👍
September 11, 2026
Unprompted review
Reply from Mis-sold Expert
Hi N, thank you so much for taking the time to share this. We’re glad to hear you’ve had a smooth experience so far, and we’ll continue to keep you updated as things progress.
If you ever have any questions or need anything from us, we’re always here to help. Thank you for choosing Mis-sold Expert
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