Mistertecno Reviews 1,512

TrustScore 2 out of 5

2.0

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See what reviewers are saying

Rated 1 out of 5 stars

MR TECHNO SCAM!!!!!!! Mr Techno is a FAKE company he always SCAMS people ...money is taken and items never arrive he will antagonise you and give you false hope that the item is on its way or months l... See more

Rated 1 out of 5 stars

Title: Mister Techno - Scam? My Order VOWBDAWRN done on 2020-10-13 for an amount of £353.55 via the MisterTechno platform has never been fulfilled or refunded! I am doing a lot of work... See more

Company replied

Rated 1 out of 5 stars

Mistertecno is a scam organization . I repeat this company isn’t functional . I placed an order since first week of July 2021, I’m here in 15th February 2022 with same complaint, till now there’s been... See more

Rated 1 out of 5 stars

This is my second review as this company is a disgrace. Somehow respond to people on here but no response to emails. No date confirming my refund and had my money for over 10months now!! Just t... See more

Company replied

Company details

  1. Electronics Company

Written by the company

Mistertecno.com especializado en venta de producto de informática, telefonía, elettronica, juegos e muy más . Porque Elegir Mistertecno.Com Calidad de los productos. Un equipo de expertos selecciona los mejores productos del mercado europeo para garantizar la calidad y la innovación al precio más ventajoso. Siempre atento a las últimas tecnologías con productos originales y una garantía de 24 meses. MISTERTECNO garantiza la atención al cliente por correo electrónico o teléfono para guiarlo en la fase de precompra para elegir el producto más adecuado para sus necesidades. Garantía de devolución del dinero.


Contact info

2.0

Poor

TrustScore 2 out of 5

2K reviews

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Rated 5 out of 5 stars

Are very friendly

Are very friendly. Order was quick and with no hassles! Thanks!

January 8, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Dear customer,
Thank you for taking time to give your feedback. We really appreciate it .Looking forward to see you again .
King Regards

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Rated 5 out of 5 stars

Service rapide et de qualité

Service rapide et de qualité. Très utile et au point. Je le recommande absolument.

January 8, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Thank you,
We really appreciate the kind review. A pleasant experience at our web site is what we provide
for all our customers and are glad you experienced the same.
Regards

Rated 1 out of 5 stars

This business is a sham

This business is a sham. Constant lies by the team. Avoid at all costs. Ordered and paid for PS5 console in October 2020. Ignored all my communication for refund.
DISGUSTING.

January 7, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Hello Simon Valentine ,

Sincerely apologize for the recent retardement in our service.
We are doing our best to speed this up. Your order was successfully canceled .
Don't worry , even though the dalay you will receive your money back .

Mister Tecno Team

Rated 1 out of 5 stars

This company is a scam.

I placed a pre-order for an x-box series x early in December for my Son who wanted it for Christmas but understood it wouldn't arrive until 15th January. After the holiday period I still hadn't had any further update about the delivery so I emailed via the website asking for an update. I emailed 3 more times and phoned...the number was never answered. It is so sad that at this difficult time in the world people are still looking out for themselves and to make quick money, stealing from others. My son will not be getting his xbox in January, he has been locked in at home since November and was hoping he could play online with his friends. We aren't sure whether we will get a refund for this item either, so I'm not sure whether I'll be able to afford to buy another xbox x when they release more of them in a few months. So angry and upset.

January 6, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Dear Kelly ,

Thank you for sharing your feedback, negative but constructive.I apologize that we did not exceed your expectations for our online service .
Your comments have been discussed at length with our team to ensure better quality in our services . We also sent you an email about the status of your order .

Warm Regards
Mister Tecno Team

Rated 1 out of 5 stars

Waiting for refund

It's now been almost 3 weeks and I still haven't received my refund. Order - GAODYIZPN

January 5, 2021
Mistertecno logo

Reply from Mistertecno


Thank you for your review.
I'm sorry to hear you had such a frustrating experience,
but I really appreciate you bringing this issue to my attention.

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Rated 5 out of 5 stars

I am very happy

I am very happy ! Ordered Xbox series s on 29th November ! I was thinking maybe feb I would receive ! Ecstatic got a dispatch notification from mister techno 19th December and it’s arrived today ( Aberdeenshire Uk) woop woop ! My son thrilled , arrived via DPD although was out and left on back step :-)

January 4, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno


Thank you so much for sharing your positive experience shopping with us.
Glad you choose us and we hope to see you again .
King Regards

Rated 1 out of 5 stars

Ordered Xbox Series X on 20th October

Ordered Xbox Series X on 20th October, not received item, unable to get a response, asked for refund.
Don't trust them

January 4, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno


Thank you for your review.
I'm sorry to hear you had such a frustrating experience,
but I really appreciate you bringing this issue to my attention.



Rated 1 out of 5 stars

Not a legitimate company

I placed an order for two Xbox’s on the 19th November. They took payment straight away on the same day. However to date I still haven’t received the order. I have emailed them several times and filled in the online form twice but they still have not got back to me to confirm if the order has been shipped. I have emailed requesting to cancel the order and again no reply. No refund. This company is NOT legit

January 3, 2021
Mistertecno logo

Reply from Mistertecno


Thank you for your review.
I'm sorry to hear you had such a frustrating experience,
but I really appreciate you bringing this issue to my attention.



Rated 1 out of 5 stars

Still nothing the last message I got on the 1st of march saying it is scheduled for delivery this weekend still nothing Worst site out there

Worst site out there, completely ignored no reply for several weeks no dates for delivery, ordered a Xbox series x don't think this site is real scam! I want my money back!

January 2, 2021
Mistertecno logo

Reply from Mistertecno



Thank you for taking the time to leave a review.
Your feedback is appreciated. Looks like your order is scheduled for delivery this weekend.
A member of our support will follow up with you directly.

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Rated 1 out of 5 stars

I am very unhappy with this service i…

I am very unhappy with this service i ordered my xbox series x on October 7th 2020 now its 1st of January despite emailing this company for information on when my item is coming NO REPLIES AT ALL NOT HAPPY!!

I Been very patient now i want my money back!!
Order: ZIYHCGJIL

January 1, 2021
Unprompted review
Mistertecno logo

Reply from Mistertecno

Let me start by saying we're incredibly sorry for our teams delayed reply and we truly appreciate your patience.
We have been significantly busier than usual and are rapidly growing our team to meet this demand,
unfortunately,that has resulted in slower response times than we would like.
Our team is working around the clock to get back to everyone as quickly as possible, I hope you can understand.


Rated 1 out of 5 stars

STAY AWAY FROM THIS SELLER!!!!

STAY AWAY FROM THIS SELLER!!!!
Same as everyone else. Requested a refund for a ps5 I ordered in Oct. No response from mistertecno. I will be visiting the bank tomorrow and also reporting the matter as fraud.

December 29, 2020
Mistertecno logo

Reply from Mistertecno

***********
We're truly sorry to hear you haven't received your product yet. We are incredibly sorry for our delayed replies
and the impression that our team doesn't care.
We care deeply about our customers and want to make sure each of them are taken care of.
We have been significantly busier than usual and are rapidly growing our team to meet this demand.
This has resulted in slower response times than we would like.
I hope you can understand.

Rated 1 out of 5 stars

No comms, no PS5, no money

Still can’t get a response to any emails, no PS5 & no money, don’t use

December 28, 2020
Mistertecno logo

Reply from Mistertecno

***********
We're truly sorry to hear you haven't received your product yet. We are incredibly sorry for our delayed replies
and the impression that our team doesn't care.
We care deeply about our customers and want to make sure each of them are taken care of.
We have been significantly busier than usual and are rapidly growing our team to meet this demand.
This has resulted in slower response times than we would like.
I hope you can understand.

Rated 1 out of 5 stars

NO Refund

Still no refund as I stated well played had month to refund the money back totally scammed everybody on this site how do you sleep at night ! Wow hope this happens to you one day too!

December 28, 2020
Unprompted review
Mistertecno logo

Reply from Mistertecno


Thank you for your review.
I'm sorry to hear you had such a frustrating experience,
but I really appreciate you bringing this issue to my attention.



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Rated 1 out of 5 stars

GIVE ME A REFUND

I have reason to believe this is a scam. I have spoken with my bank whom are launching a full investigation. Please cancel my order and give me a full refund! Order number: XWRHHXPKO

December 24, 2020
Unprompted review
Mistertecno logo

Reply from Mistertecno

Thank you for taking the time to leave a review.
We are sorry to hear about this experience.
A member of our team will follow up with you again on today,
we are doing all we can to get this resolved.

Rated 1 out of 5 stars

NON EXISTANT CUSTOMER SERVICE

No response to emails about cancellation and refund for ORDER TAUWJALWX so now having to raise a credit card dispute like many other people.

Emails were sent on the day of order and day following, gave it a couple of weeks as they are clearly inundated but there is no excuse to still have no response or refund in over a month.

December 23, 2020
Unprompted review
Mistertecno logo

Reply from Mistertecno


Dear Customer ,
Thank you for sharing your feedback, negative but constructive.I apologize that we did not exceed your expectations for our online service .
Your comments have been discussed at length with our team to ensure better quality in our services .
Warm Regards

Rated 1 out of 5 stars

Absolute scam

Absolute scam. Waiting for a refund but my bank is now dealing with it. Avoid avoid avoid - My order number is VULKMQULU. I will not stop until I get back my money back. Would have give no stars but have had to tick one.

December 23, 2020
Unprompted review
Mistertecno logo

Reply from Mistertecno

Hello ,
We sincerely apologize for the recent retardant in our service.
We are doing our best to speed this up.
Warm Regard

Rated 1 out of 5 stars

I placed an order on 18th November…

I placed an order on 18th November order number LLXYNGRHN. I have had no correspondence from you since you took payment. Christmas is ruined for my son as he will not receive his Xbox and I am out of pocket twice!

I have contacted you numerous times and have still not had a reply.

I have since received an email saying refund processed however I have not received this. Where is it? This company is an absolute joke!

My bank are currently investigating this in the hope to get my money back.

December 23, 2020
Unprompted review
Mistertecno logo

Reply from Mistertecno

Hello ,
We sincerely apologize for the recent retardant in our service.
We are doing our best to speed this up.
Warm Regard

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Rated 1 out of 5 stars

Ps5 order YNPIBFSMF

Ordered and paid for ps5 in october. I have tried contacting mr t a few times. Just had a reply. Blaming the closure of borders!! What has been wrong the other weeks..

December 22, 2020
Unprompted review
Mistertecno logo

Reply from Mistertecno


Please acecpt my apologies that you have not received your order or an answer from us directly.
We do have a high volume of calls and emails at the moment which is why you may have been in a queue when you called.

Rated 1 out of 5 stars

Lies about stock worldwide

Lies about stock worldwide. In the time Ive waited for this, my brother has been able to purchase a Xbox Series X and a PS5 and he ordered in November. These guys are total cowboys.

December 22, 2020
Unprompted review
Mistertecno logo

Reply from Mistertecno


Please acecpt my apologies that you have not received your order or an answer from us directly.
We do have a high volume of calls and emails at the moment which is why you may have been in a queue when you called.

Rated 1 out of 5 stars

I placed an order on the 15/10/2020 and…

I placed an order on the 15/10/2020 and was given the order number BGFZOXJXC. I still do not have either the box or my refund. Avoid this company at all costs

December 22, 2020
Unprompted review
Mistertecno logo

Reply from Mistertecno


Please acecpt my apologies that you have not received your order or an answer from us directly.
We do have a high volume of calls and emails at the moment which is why you may have been in a queue when you called.

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