Booked private transfer from and back to Aracife via Hays Travel in the UK and it was much cheaper than Jet2 were asking. The pick-up form the airport went well although we had to walk further than... See more
Company replied
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Review summary
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Reviews shaping this summary
Booked MisterTransfer.com for a return airport shuttle in Gran Canaria..highly recommend this company..we were delayed by 3 hrs flying out there and they were waiting for us, beautiful clean minibus,... See more
Company replied
Just back from lanzarote and another perfect pick up and drop off. Flight was late and passport control terrible but our driver waited. And on time on return. Totally recommend mister transfer 👌... See more
Have used this company several times and have never been dissapointed. In arrivals even though we were delayed an hour,always on time for return journeys.Helpful drivers and decent vehicles, at a good... See more
Company replied
Company details
Written by the company
Mistertransfer is a very reliable private transfer company with unbeatable rates. We provide reliable and efficient ground transportation services to individuals and groups ensuring that they arrive at their desired destinations comfortably and on time. With a fleet of well maintained and fully equipped vehicles, we offer a wide range of transfers options for airport pick ups drop offs to city breaks, holidays and business trips. Our experienced and professional drivers are trained to navigate any route safely and efficiently, with a focus on ensuring our clients' comfort and satisfaction. At Mistertransfer we take pride in our commitment to customer service, offering flexible and personalized transfer solutions that meet our clients specific need and preferences. We understand the importance of affordability, and we strive to mantain competitive rates while ensuring our clients receive high-quality services. Our transparent pricing policy means that our clients have no hidden costs or surprises and our payment options are secure and convenient. In summary our private car transfer company offers reliable, efficient, and affordable ground transportation services with a focus on customer satisfactions. With our excellent reputation and unbeatable rates, in major world wide airports, we are the go-choice for private transfers of millions of passengers each year.
Contact info
Gremi des Fusters, 33 - 1, oficina 101, 07009 Palma,, 07009, Palma, Spain
- +34628746023
- support@mistertransfer.com
- mistertransfer.com
4.3
Excellent
4K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 92% of negative reviews
Typically replies within 2 weeks
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Bad badbad dont use this service
Bad badbad dont use this service!
It is a scam easier to book a taxi by yourself and you will safe money and time by doing that.
February 5, 2026
Unprompted review
Reply from Mistertransfer
We’re truly sorry to read about your experience, Hanna.
At MisterTransfer, we take all feedback very seriously and completely understand your frustration. We’d like to review your case in detail to understand what happened and offer an appropriate solution.
Please contact us at support@mistertransfer.com with your booking number so we can assist you directly.
Thank you for giving us the opportunity to improve.
Didn't turn up to pick us up.
March 16, 2026
Unprompted review
Reply from Mistertransfer
We’re truly sorry to read about your experience with your transfer, Jacob.
At MisterTransfer, we take all feedback very seriously and completely understand your frustration. We’d like to review your case in detail to understand what happened and offer an appropriate solution.
Please contact us at support@mistertransfer.com with your booking number so we can assist you directly.
Thank you for giving us the opportunity to improve.
Excellent service
I have used this company several times never had a problem. The most recent was on the 25th of this month. Our transfer was there early the driver was very helpful and charming. Carried our cases down the steps and loaded them for us. Excellent service .
The booking system is easy to follow .
March 25, 2026
Unprompted review
Reply from Mistertransfer
¡Qué alegría leer tu comentario, Julia Smith!
Nos encanta saber que confías en nosotros cada vez que viajas.
En MisterTransfer trabajamos para ofrecer siempre la mejor calidad y fiabilidad, así que tu fidelidad significa mucho para todo el equipo.
¡Gracias por elegirnos una vez más!
Can only advise not to use
A company that would not wait a few minutes and whose customer service was awful.
The problems with passport control at Lanzarote airport are clearly well known locally and people can easily be over an hour in the queue. Two of our party were caught up in this having been turned away from the e gates. The company called me 55 minutes after our landing to ask if we were coming. I explained the issue but that the party had just cleared immigration and we would be ready for collection within 10 minutes. The plane landed at 1335 and we were all ready at 1443. The driver had gone. Contacted the company who were rude, dismissive and disinterested.
They will only wait one hour after your plane lands but they know that many passengers won't be through in that time. Then you are left. They don't actually tell you the driver has gone. I really thought after the telephone call that they would wait the 8 minutes it took. They won't and so it's not a service that you should book.
The rudeness and unhelpfulness was another reason to avoid them.
I booked this through Holiday Extras so I guess beware of them also. Their only interest was to try to avoid any and all responsibility.
March 4, 2026
Unprompted review
Reply from Mistertransfer
We’re very sorry for the inconvenience you experienced upon arrival, Nami .
We’ll review the situation with our local team to ensure this doesn’t happen again. Our commitment is to provide a punctual and reliable service, and we regret that we didn’t meet that standard in your case.
Please email us at support@mistertransfer.com with your booking number so we can provide a personalized response.
Thank you for sharing your experience — your feedback helps us improve.
Brilliant Service return trips to Airport very efficient too 😍👏…
Brilliant Service very efficient too 😍👏 🚖
February 27, 2026
Unprompted review
Reply from Mistertransfer
Thank you so much for your review, Kay Shaw!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free. Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate us to keep improving every day.
We look forward to seeing you again on your next transfer!
Warning to other customers !!
Warning to other customers !!
Do not book with this organization.
At first everything looks well organized. The website seems clear and the service appears easy to use. That is exactly why it feels trustworthy in the beginning.
However, what is not clearly communicated is that when you make a booking, you may automatically start a subscription. Money can then be withdrawn from your bank account without you clearly requesting or approving it.
It all looks properly arranged, but money can be automatically deducted from your bank account without a clear warning.
Taking money from a customer’s bank account without clear communication or explicit consent is unacceptable.
My advice: do not book with this organization
March 2, 2026
Unprompted review
Reply from Mistertransfer
We’re truly sorry to read about your experience, E. De Nieuwe.
At MisterTransfer, we take all feedback very seriously and completely understand your frustration. We’d like to review your case in detail to understand what happened and offer an appropriate solution.
Please contact us at support@mistertransfer.com with your booking number so we can assist you directly.
Thank you for giving us the opportunity to improve.
Excellent service highly recommended
Great service and informative updates kept informed all the time, drivers were very knowledgeable and helpful, would certainly recommend them and use them again.
February 26, 2026
Reply from Mistertransfer
Thank you so much for your review, Peter Smith!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free. Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate us to keep improving every day.
We look forward to seeing you again on your next transfer!
This company is efficient
This company is efficient, timely and reliable. Thank you! 😀
February 12, 2026
Reply from Mistertransfer
Hello Sharon!
Thank you so much for your kind words. We are truly grateful to hear that you found our service efficient, timely and reliable!
It means a lot to us, and we really appreciate you taking the time to share your experience. We hope to assist you again in the future! 😄
My go to transfer service
I have used Mr Transfer a number of times on Lanzarote, Gran Canaria and Fuerte Ventura. Great service every time
February 8, 2026
Unprompted review
Reply from Mistertransfer
Hello Shore!
Thank you so much for coming back to us again and again! We are very grateful for your continued trust, especially across different destinations!
We are glad to hear the service has been great every time and we will do our best to keep it that way for your future trips.
Have a wonderful day!
2 strangers in the taxi got a free ride
Paid for a private minibus and ended up in a shared vehicle with two strangers and their large luggage.
Customer service dismissed my complaint and hid behind “procedures” instead of taking responsibility. If you’re expecting a private transfer, don’t bother — you won’t get what you paid for.
Will not book again.
February 1, 2026
Unprompted review
Reply from Mistertransfer
We’re truly sorry to read about your experience, Rachel.
At MisterTransfer, we take all feedback very seriously and completely understand your frustration. We’d like to review your case in detail to understand what happened and offer an appropriate solution.
Please contact us at support@mistertransfer.com with your booking number so we can assist you directly.
Thank you for giving us the opportunity to improve.
Reply from Mistertransfer
Hello Peter,
Thank you for your kind words, we really appreciate it! We are glad to hear you had a good experience with our drivers.
We hope to see you again in the future!
Excellent service
Very efficient service. Driver helpful, courteous and very friendly. Would always choose mister transfer when going on holiday.
January 31, 2026
Reply from Mistertransfer
Hello Jackie,
Thank you so much for your lovely feedback. We are really grateful to hear that you found the service efficient and the driver helpful and friendly!
It means a lot to know you would choose us again for your holidays, and we would be very happy to assist you anytime. 😄
We were very pleased with both journeys…
We were very pleased with both journeys drivers were excellent very well mannered very clean as were the taxis and very jovial excellent service thanks to you all and on time
February 7, 2026
Reply from Mistertransfer
Hello Paul,
We are really grateful to hear that you were pleased with both journeys and that the drivers made such a positive impression.
It is great to know everything was on time and that you found the vehicles clean and comfortable. We truly appreciate your words and hope to see you again soon!
Great experience
Great experience. Reliable, clean cars and good drivers. Very prompt and good communication. Xx
January 29, 2026
Unprompted review
Reply from Mistertransfer
Hello Joy,
Thank you so much for your lovely feedback. We are really grateful to hear you had a great experience and that everything ran smoothly!
It is great to know you found the service reliable, the cars clean and the communication clear. We truly appreciate it and hope to see you again soon!
Smooth transfers both ways in clean and…
Smooth transfers both ways in clean and comfortable vehicles.
Great friendly and helpful drivers.
Great price !!
What more could you ask for highly recommend will definitely be using on our next trip
January 23, 2026
Unprompted review
Reply from Mistertransfer
Thank you so much for your review, Denise!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Reply from Mistertransfer
Thank you so much for your review, Flox!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Did what they said they’d do
January 9, 2026
Reply from Mistertransfer
Thank you so much for your review, Alan!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Peace of mind
Mr transfer waiting for us at airport.
Arrived at the hotel early.
Kept us updated
January 7, 2026
Reply from Mistertransfer
Thank you so much for your review, Gerald!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
Do Not use if you need disabled…
Do Not use if you need disabled assistance at the airport, as, if there is a delay for a disabled person being disembarked from the aircraft, they Do Not wait, if it is out of their time limit, even with prior notice being given to this company, about this, disabled person & they have accepted this, which can cause distress, as did with myself recently!On my return to the airport, the driver was polite, helpful & respectful, I travel regularly, but, would Not use this company again!
December 30, 2025
Unprompted review
Reply from Mistertransfer
We’re very sorry for the inconvenience you experienced upon arrival, Jennifer.
We’ll review the situation with our local team to help ensure this doesn’t happen again.
Providing a punctual and reliable service is very important to us, and we regret that your experience didn’t meet those expectations.
We’ve also reviewed your email sent to support@mistertransfer.com
and, unfortunately, we were not informed prior to the service that additional time would be required.
Thank you for taking the time to share your experience — your feedback is truly appreciated and helps us continue improving our service.
Very good company.Both drivers were courteous and…
Both drivers were courteous and friendly. Return driver was early so we got to the airport in plenty of time. Very pleased with the service.
January 8, 2026
Reply from Mistertransfer
Thank you so much for your review, Joseph!
We’re delighted to hear that your experience with MisterTransfer was smooth and hassle-free.
Our goal is to provide a punctual, comfortable, and stress-free service, so your words truly motivate
us to keep improving every day.
We look forward to seeing you again on your next transfer!
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